At The Personal Agent we take a more individual approach to your property needs. We have four interlinked estate agent branches in locations across Epsom, Stoneleigh/Ewell and Banstead, marketing that reaches millions of people, hundreds of properties, thousands of prospects, and two dozen dedicated sales, lettings, management, new homes and investment specialists.But you'll never be just a number to us - your very own property consultant will take personal responsibility for your sale/let/search and you'll have access to them whenever and wherever you need them on their own direct dial mobile number.
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Since 2004, founders Rupert Briggs and Richard Digance have brought their own personal perspective to estate agency services in the Epsom, Stoneleigh and Banstead region. Our company name encompasses the ethos we were launched to uphold - we make buying and selling, renting and letting our personal responsibility, not a job, not a career step, or an inconvenience, but the personal responsibility of our company, of the branch closest to you, the team within, and the consultant we choose as best suited to work directly with you.
Founders, Rupert Briggs and Richard Digance, after having worked for local estate agents for some time decided that it was time to go it alone. Our first office was above McDonalds in serviced offices. There was no direct entrance - you had to buzz to get in and we would have to then run to the door to open it!
The Personal Agent is a four-branch independent estate agency dedicated to local homeowners and investors, offering sales, lettings and property management services across the south-west London and north-east Surrey region. For more than 10 years our highly trained, tenacious and friendly team have built us a reputation for quality of service and delivering on our promises, and we'd love the opportunity to prove this to you.
You want to sell your home, excellent - we'd love to help you do so. But what can we tell you that will convince you that we are the right estate agents to help you through the selling a house process? Should we tell you about the consultants we have, all poised to help you sell your home? Well, we do, of course, they're a highly trained, lovely sales team, dedicated to the singular task of selling your home. But that's what every other estate agent in the Epsom, Ewell and Stoneleigh region will likely tell you.
Reviews (18)
Julie Wong
Jun 22, 2022
We have gotten to know staff at the Personal Agent during our search for our next home, and been impressed by their professionalism. Adam has been very helpful and at a viewing demonstrated he had taken the time to understand our needs and buying situation. Our young son has started pretending he is Morgan at home ('I'm Morgan, here is the master bedroom') which shows how much he (and we) enjoyed viewings Morgan gave! Chris has also given quick and prompt service. A great team.
Lisa Richmond
Jun 06, 2022
I highly recommend selling your house with this professional enthusiastic team, the best photography, videos and marketing of the property. A special thanks to Joe and Chris from the Epsom Branch for going above and beyond and exceeding my very high expectations. The sale has run smoothly with the help of Sarah who is also very efficient. Keep up the great work Personal Agent I look forward to working with you again in the future.
Alex Lancaster
May 17, 2022
Excellent service and support from Joe Edwardson @ The Personal Agent. He showed us around a few properties, but his experience really shone through when we came to put an offer in, working with our agent and through the chain to ensure everything went smoothly - swiftly dealing with issues as and when they arose. An excellent experience so far - Thank you Joe!
Harry Seal
May 03, 2022
Joe and the team at Personal Agent were absolutely first class during our recent move. It was a fairly complex move that was expertly navigated throughout. We were always kept abreast of any updates and someone was always at the end of phone to take our call and walk us through the latest developments. They made what is often a very stressful process, that little bit less stressful and ultimately got us the outcome we all wanted despite a number of challenges. Would definitely recommend!
Kate Treble
Apr 21, 2022
Highly recommend The personal agent, and in particular Joe. We bought our house from them 5 years ago and they were a pleasure to deal with then, when it came to selling the property we were only ever going to sell with them. They have exceeded our expectations and not only sold our property after less than a week on the market but also secured us our next home in that time. Great communication throughout and prompt responses, all the team have been great.
Marianna Micallef
Apr 17, 2022
Both Joe and Morgan were very helpful throughout the process of finding our first home to buy. They were easily reachable by phone, communicated well with us by email and phone, notified us when a new property was on the market, arranged viewings with sometimes short notice and were very professional. We look forward to moving into our new home.
Edward Hac
Mar 21, 2022
We were very impressed with The Personal Agent, the key word being 'Personal'. Over the course of our viewings we got to know the team and as a result they got a real feel for the kind of property we were looking for. We dealt primarily with Joe who was very proactive in suggesting properties and very quick at replying to any questions. They were also very accommodating when in came to squeezing in viewings to suit our availability.
On a more general note, The Personal Agent had a strong presence in the areas we were interested in and seemed to have a relatively high turnover of properties with few coming back to the market. We'd like to thank Joe, Chris, Adam, Morgan, Sian and anyone else from the team not mentioned here for their help!
On a more general note, The Personal Agent had a strong presence in the areas we were interested in and seemed to have a relatively high turnover of properties with few coming back to the market. We'd like to thank Joe, Chris, Adam, Morgan, Sian and anyone else from the team not mentioned here for their help!
Chrysavgi Spourdou
Feb 14, 2022
Laurence Harvey
Feb 13, 2022
Have been using Adam Latter to help my wife and I search for our new home. After just one viewing, Adam understood exactly what we were after and gave some sound advice of the areas most likely to have what we are looking for. Nice, genuine and knowledgable. After some of the agents we have met, Adam has been great thus far. Hopefully we can find our next home with him.
Farah
Jan 16, 2022
Great experience at our recent property viewings with this agency and particularly with agent Chris Shaw. Chris was really professional from the beginning to the end of our visit. I was really impressed at how professional and knowledgeable about the property Chris was. We had all the necessary information provided and ALL our questions answered which has proven to be extremely rare in the current market.!
Most of the other estate agencies / agents we dealt with lately would tell us from the start that they had no knowledge about the properties they're showing and were only appointed to replace one of their colleagues to do the viewing which was frustrating and a waste of time. So thank you for standing out and showing care to prospects buyers.
Most of the other estate agencies / agents we dealt with lately would tell us from the start that they had no knowledge about the properties they're showing and were only appointed to replace one of their colleagues to do the viewing which was frustrating and a waste of time. So thank you for standing out and showing care to prospects buyers.
John Law
Dec 23, 2021
Mr. Morgan Borrell came to the property to let us view it. He was at the property before the appointment time and we did not have to wait for him at all. Mr Borrell was very polite, courteous and he, very kindly, answered all our queries. He was smartly attired and 'customer focused' in his manners. We feel grateful to him for all his help.
Robert Lovesey
Dec 17, 2021
Sarah Wong
Dec 15, 2021
Hannah Salvage
Sep 13, 2021
The Personal Agent have been brilliant throughout the sale of my property. Very supportive, great communication, pushed hard to get the price I needed and to get the sale done as quickly as possible. Really grateful for the support they provided to make the transaction as stress free as it could be. Joe and Sue in particular have been brilliant.
Stephen Harnley
Sep 07, 2021
Thank goodness for the invention of The Sales Progressor! I cannot recommend Sarah Goddard highly enough. Without Sarah's help in acting as go between and getting to the bottom of problems, we would certainly have lost the house we were buying. Sarah put the solicitors to shame by working at a 21st century pace against working practices from the Charles Dickens era. Thank you Sarah, we need more of you.
Rajat Arora
Jul 03, 2021
Had a great experience with Personal Agent in an otherwise extremely stressful time of completing before stamp duty holiday. Joe from the Epsom branch was instrumental in the original negotiation of the deal and did a fab job in ensuring timely exchange ahead of 30th June. There were few bumps along the way only because of the urgent nature of the sell but I'm very pleased with the professional nature with which it was all handled and happy with the outcome. Would highly recommend to everyone.
Carole Hann
Jun 24, 2021
We were very impressed with the friendly approachable and helpful service provided. Very professional and efficient in all dealings with us All staff were great but especially our Sales progression lady Sarah. We would definitely recommend Personal Agent to others. Thank you for making the whole process as stress free as possible.
Javed Mirza
May 18, 2021
I selected The Personal Agent based on the presentation Andrew Burn made to me. Excellent sales pitch and the follow through did not disappoint. The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best. Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors. Thank you!
