We are so proud to have been awarded for our outstanding performance throughout the extensive judging period, which focused on customer service levels. We have now been shortlisted for a number of national awards which will be announced later in the year so do keep your eye out on our website for any future achievements! Only agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade and we are immensely proud to have been recognised!
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Teresa has been an Estate Agent in and around Oxford for 35 years, having worked at JCP Estate Agents for the last 20 years. Since the age of 18, Teresa has always worked in industries which focus on sales and customer service and she is renowned for her excellent client care which has a foundation of professionalism with a superb attention to detail and is underpinned by a sound knowledge of Estate Agency.
JCP Estate and Letting Agents has become widely recognised as one of the Principal Residential Letting and Estate Agents covering property in Oxford and throughout Oxfordshire, providing sound and accurate advice underpinned by an excellent local property knowledge. With a reputation for providing clients with informed, individual advice and a proactive and innovative approach to marketing, letting and management, we have established and built a successful Independent Estate and Letting Agency firmly focused upon satisfying all the professional needs and aspirations of the more discerning vendor, purchaser, landlord or tenant throughout the county.
Whether you are considering selling or letting your property, we would be happy to assist you in any way that we can. Our team of Sales and Lettings Negotiators pride themselves in the personal service that they offer and their expertise of current trends in the property market. We are able to provide free valuations based on our in-depth knowledge of the area and the Oxfordshire property market.
Here at JCP Estate Agents we take pride in the service that we offer and in our reputation as an established Estate Agent in one of Oxford's most vibrant areas. Our teamwork, innovation and passion for people and property is at the heart of everything that we do combined with a personal service and focused approach resulting in client recommendations time and again.
Reviews (20)
Miles Hawes
Jun 07, 2022
Jessica Harborne
Jun 07, 2022
Daniel Evans
May 20, 2022
Moving into a new house is often characterised by many weeks of stress. This was not the case for us, thanks to the wonderfully efficient, professional, and friendly service from JCP Estate Agents, and from Evie in particular. Although a minor point, whenever I telephoned, she always answered me using my name. I didn't feel like 'just another customer'. JCP should be very proud to have Evie working on their team, and as a result of her excellent service, my partner and I are looking forward to a smooth and stressless move next month.
Thomas Kirven
May 16, 2022
Katie Stileman
Mar 22, 2022
We bought our house of JCP and then when our plans changed so that we were no longer returning to Oxford we used them to rent it out. We are generally really pleased with the standard of service and would definitely recommend them over other estate agents we have had more negative experiences with. The attitude of the staff is extremely positive and although you can sometimes tell they are a bit overloaded they generally get back to us in a timely manner and are always extremely helpful and engaged.
Our contact Amir is great at explaining the course of action ahead of a particular problem and on more than one occasion he has gone the extra mile to make sure we're not over-quoted for a job!
Our contact Amir is great at explaining the course of action ahead of a particular problem and on more than one occasion he has gone the extra mile to make sure we're not over-quoted for a job!
Jane Bedford
Mar 07, 2022
Really great company to work with, professional and helpful staff. Fast response in reporting any damages or issues as well as an easy process of moving in/out of our flat. My flatmate and I also appreciated how patient and understanding our primary agent Stanley was (and the others!) due to us being students. Would recommend.
Lauren Ritson
Aug 07, 2021
Joe Feyertag
Jun 01, 2021
I'm afraid we have to add to the recent spate of people who have had bad experiences with. We listed our flat in Grandpont for sale with JCP in July 2020 at a commission of 1.5% (+VAT) and 175 (+VAT) for some other services. 9 months down the line, we felt stupid that we didn't negotiate these fees down based on the. service we received. The agent pressured us into taking our flat off the market after a first offer was received, then waited 6 weeks until October to let us know that said buyer was withdrawing her offer based on the survey in August. When we found a second buyer, the same agent ignored our conditions for accepting the offer, delaying the whole.
Marta Serafini
Apr 20, 2021
Josh Brewer
Mar 08, 2021
Fantastic top class customer service and very good value for money. We have just sold our house through JCP in East Oxford. The customer service we received from David and the team couldn't have been better. Even with the additional challenges of covid, David made everything run smoothly on all sides. He was also always available to answer any questions we had. We highly recommend JCP to anyone.
Lupus
Feb 12, 2021
Katie Stilemen
Dec 09, 2020
We are first time buyers and we're struggling to find somewhere due to COVUD-19 but delighted to say we have just had an offer accepted thanks to JCP! Specifically so grateful to Patrick who dealt so graciously with our dithering around a house visit and who did the most wonderful virtual tour for us before we were able to travel. We're so excited to be home owners!
Harry White
Oct 27, 2019
By far the worst experience we've ever had from an estate agent! It took over a month and a half to get our deposit back, meaning we very nearly could not pay the rent on our new flat and faced eviction. Typically deposits should be given back in 10 days, but this was not the case here. We were also charged over 300 in cleaning fees despite the. fact we left the flat in a much better state than when we found it.
They even tried to charge us for lightbulbs that were missing when we got there. They also used the classic strategy of charging us exorbitant cleaning fees and then trying to look reasonable by saying that we could meet them 'halfway' when there should have been no fees in the first.
They even tried to charge us for lightbulbs that were missing when we got there. They also used the classic strategy of charging us exorbitant cleaning fees and then trying to look reasonable by saying that we could meet them 'halfway' when there should have been no fees in the first.
Anya Piotrowicz
Dec 19, 2018
Alex was a great help when searching for our student house for next year. He supplied multiple great houses for myself and my housemates. Was very helpful with all the information we needed to know, and his responses were always fast. Would recommend him and the Estate Agents to anyone searching for properties in the Oxford area.
Hadleigh Woodward
Dec 04, 2018
Holly Milton
Jul 30, 2018
Can't recommend JCP enough if you are looking for a place. All of the colleagues have been fantastic - especially Stanley, Alex and Winnie. They have kept both me and my housemate in the loop during all the steps, and have remained professional and friendly the entire time. Would highly recommend to anyone!
Tom Arnold
Jan 27, 2018
Ruth Try
Jun 18, 2017
The personal service provided by the staff at JCP was second to none. Everybody makes you feel like an important customer. I would strongly recommend them to anyone wanting to sell a property in Oxford. The experience and expertise of Teresa & Israr was invaluable. Working with them -and the entire office back up team - was a pleasure. Thank you again for making the process so hassle free!
Jasmine Patzschke
Nov 02, 2016
Worst agency ever. Very very unprofessional and unclear. We lost 1.300 agency fees without even being informed by that. They lie and don't even listen to you when you speak and find excuses not to speak to you on the phone. Had to fly in all the way from Italy to speak to them. Absolutely disgraceful I extremely recommend you to go to another agency (personally i had a great experience with chancellors) who are very helpful and always available. Overall if you're student
Thomas Lewis
Oct 05, 2016
