Shortland Horne

We recently sold our property with Shortland Horne and the service from start to finish was impeccable. From having the house valued through to the sale completion, the team where very supportive and helpful through the process. We had confidence we had chosen the right estate agent for the sale our property. Warm and friendly staff with great local knowledge, competitive rates and a good eye for detail. I would definitely recommend these estate agents and would consider using them again in the future.

From initial valuation right through to completion, the service we've received has been outstanding. A huge thank you to Samantha Bailey for her organisation, honesty and being true true to her word. We received regular updates from her, always as promised, therefore we never had to chase for information. We would definitely recommend Shortland Horne.

Recently purchased a house through Shortland Horne. Sam and the rest of the team we dealt with were excellent. We experienced a friendly, fair, and professional service across all aspects of the buying process. Based on our experience we would have no hesitation in recommending the services of Shortland Horne. Thanks again Sam and the team!

A MASSIVE thank you to Sam with our house purchase! Considering we were buying the property from her clients we're eternally grateful for how supportive, proactive and genuinely wonderful she's been in helping us through what's been a rollercoaster of a journey. Can't recommend her enough and her humour was very welcome in keeping our spirits up. Hope you get a well earned bonus for all your efforts :D

Professional engagement from start to completion. The marketing team were excellent aided by some stunning marketing photographs. The prospects were professionally hosted by the team at my property and then followed up with good feedback - resulting in an acceptable offer in about a fortnight. Then Linda got involved! Excellent communication up and down the chain from her as well as solicitor liaison - buyer and vendor were always made aware of the stage and processes to exchange and completion. A service that was worth their price. Just as we all like it.

Highly recommended. From valuation to completion, the service was excellent. I think it was Andrew who came out to give us a quote. he valued the property 25,000 above Foster Lewis estate agents, our property sold within 2 weeks for 50 over the asking price. And then there was Sam Bailey; she helped us throughout the whole process, which turned out to be complicated due to legal issues. Sam regularly chased up solicitors and always kept us updated with weekly phone calls and emails. she was excellent Overall, I would highly recommend Shorthand Horne in particular Sam and Andrew. Thank you

Shorthand Horne have been amazing from start to finish when purchasing our first home. From viewing the house on a few occasions to the after sales which were very informative and kept us updated every step of the way. This has been an exciting time for us and they kept it very stress free. Thank you

What a roller coaster of emotions house moving brings. But. with the Shortland Horne team supporting you every step of the way, the journey is made smoother. They are an outstanding team. Proactive, knowledgeable and with excellent communications, their professionalism shines through. A special mention of our superstar Linda from the after sales team.

She was so supportive and solved any issues that arose, quickly and effectively. She understood our anxieties and gave us reassurance and showed us compassion. We had total confidence in her. We honestly believed she had our best interests and was totally invested in achieving a successful outcome for us. We have the home of our dreams now. We highly recommend the fantastic team.

Amazing service on the purchase of our new property. Andy Griffin was always there to help and only ever a phone call away to get things moving and help get things over the line. Would highly recommend from a seller and buyers perspective an amazing service from start to finish

Just completed on a house purchase with Shortland Horne city office and I cant fault them, they were extremely helpful and professional from start to finish. The aftersales team were extremely helpful and on the ball id not hesitate to purchase through them again and if I ever look to move in the future I will certainly be passing my business onto them.

We have sold two properties with Shortland Horne this year. The valuing was accurate, the photographs were fantastic, but where they really added value was with our second sale and the after sale care provided by Sam. The second sale was part of a chain and we were buying onwards - it was a long chain and not very straightforward at all, but the after-sale care provided by Sam was second to none.

She went above and beyond for us, ensuring we had all the information we needed from the entire chain. She used her wealth of experience and contacts to make sure that the chain never broke down, and I felt that she really cares for her clients. We are now [finally] in our forever home and we are incredibly grateful for all the help and support we had from Sam [and the rest of the team]. Would highly recommend!

We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price from the first people that viewed our property. Sam Bailey of the After Sales Care Team is worth her weight in gold.

Her support throughout the whole process was second to none, always on the ball, chasing things before it was even asked, nothing was too much of an ask and she has genuine compassion towards you and your situation. Couldn't of rated her help and support any higher. Thank you!

My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly found a buyer, but didn't go at all to plan. The buyer strung us along and was clearly out to get a big reduction on asking price by demanding for discounts close to the deadline for the stamp duty holiday.

I do feel that Shortland and Horne could have been more proactive and use their expertise to "smoke out" the bad buyer earlier and save a lot of stress before letting it get as far as it did which is why I have given them 4 stars. However, once we put the house on the market again for a reduced price we found another buyer and the sale went through very smoothly.

I have recently purchased a house via S.H, I have been dealing with S.B who has been super helpful with the process of purchasing the house and working with their client to ensure a smooth transaction. The service has been highly professional. What I truly valued was the responsive time to be able to speak to S.B. The call back would always happen if unavailable. Appreciate the support - Many Thanks all at the S.H team on Coventry City Branch

My experience with dealing with Shortland Horne was exceptional. They provided the right amount of detail in the listing of the property and the photo's taken of the property were of a very high standard. They delivered exactly what they promised, with us achieving an offer at asking price within a week. I would highly recommend Shortland Horne and appreciate all their efforts. Thank you Shortland Horne!

Fantastic company to deal with - very helpful and always responsive. Louise Findlay has been a joy to deal with - very professional, highly organised and does what she says she’s going to do - a rare thing these days. Would not hesitate to recommend these guys and Louise in particular.

Shortland Horne are great to work with and we wish to continue working with them for the foreseeable future. Shout out to Michelle and Louise who have always been a pleasure to talk to and efficiently resolve any of our queries! Would recommend!

Best estate agents in the industry! We deal with Louise Findlay for our property and she is by far the most helpful and kindest person we have had contact with! Very professional & an asset to Shortland Horne.
Shortland Horne are absolutely great and always respond quickly and deal with any problems/queries we have, no matter how big or small! Would 100% recommend if you need help finding a property!

Best estate agents , Louise Findlay has been very helpful and professional with all my queries, any problems would be sorted out immediately, so thank you so much. I would definitely recommend Shorland Horne

I have found all of the staff very helpful with all of my enquiries and in particular Michelle and Louise who have gone way beyond expectations in helping me, Thankyou to you both