Chandlers

Chandlers is a trustworthy estate agent, they help me solve all the problems in the process of buying a house, as a bridge between us and the owner to help us communicate with each other, follow up the process, and provide help. I sincerely recommend Chandlers to you.

Ben at Chandlers went above and beyond to help us with our move. We were in a lengthy chain and Ben worked tirelessly to keep it all moving forward. Communication was great throughout.

Absolutely amazing! They dealt with the sale of my property in a 100% professional way. They kept me updated all the way through and explained all processes to me. I cannot fault the service they provided and would highly recommend them to anyone thinking of selling a property. If I was to sell a property again, I would definitely use them.

Professional company informed at all times of the progress of sale. Always at the end of the phone. knowledgeable of properties in different counties. Great long serving estate agents! Ian Ben and the team are great friendly people that go far and beyond. I would highly recommend.

We rented a property with Chandlers for just under ten years. Chandlers properties are of a high standard so you will not be disappointed. Beautiful little flat and we were allowed to make it our home. Anytime we had to report an issue, it was dealt with very quickly and efficiently by Serena. Her communication skills are brilliant! When we informed them of notice to leave the flat, we received detailed information and guidance.

We worked hard cleaning and ensuring the flat was up to scratch for our checking-out process. We were fully shocked and delighted to receive all of our deposit back after such a long time of living there but I'm told Serena fought our case of the time element. Very much appreciated as the check-out process is carried out independently by another company and you are unable to attend with them. Overall, we are very happy with Chandlers and how they looked after us for a very long time. Polite, professional and respectful! We would definitely recommend them to anyone looking at renting in Stevenage.

Dealt with Michelle on a new build development, highly impressed by her due diligence, knowledge and duty of care to prospective buyers as opposed to just trying to sell. Provided a high level professional service with much patience and wanted to make sure the purchase was 100% right from all angles. So refreshing to see an estate agent with so much integrity with a high degree of manners, also highly impressed by her boss Ben, a class act. Genuinely good people. PS Give Michelle a pay rise. Thank you Chandlers. Sanj

Ian at Chandlers dealt with the sale of a property we were purchasing - The customer Service was second to none, Ian supported and guided us through the whole process, we had more contact and information from Ian as a purchaser of a property being marketed by Chandlers than we did from our own agent! Communication was efficient and regular and If Ian wasn't ever available Calls were returned promptly or answered by his colleague Ben.

I am not local, living in Lincoln, but if I was to sell property again I will be straight on the phone to Chandlers. I was very impressed with the approachability and friendliness I was greeted with when I called and nothing was too much trouble. I was helping my parents downsize after 38 years in a family home and Ian and the team certainly made it as stress free as possible - Thank you

I was very impressed with Chandlers. They were always helpful and gave very good advice. They were both knowledgeable and friendly. Customer service was second to none - if the main contact was not there, someone else was quick to step in. Based on my experience I cannot recommend them highly enough.

They might react to things quickly when issues are reported, but expect cheap replacements for everything (after getting a toilet seat replaced 3 times we ended up buying our own). Serena will not make your stay a pleasant one. We have lived in a number of rental properties and have never received the over zealous level of scrutiny by Chandler's. Tried to charge us over 800 of our deposit for work not completed at check out for work not even completed.

When you check out, DO NOT ACCEPT IF THEY HAVEN'T DONE THE WORK. Overall, poor experience. Know that this is not a partnership between tenant and landlord being supported, Chandlers will make it clear where their loyalties lie. Fully with the landlord. Will never deal with Chandler's again. They really need to up their ethics when it comes to renters. We are not second class citizens.

Ben from Chandlers has been absolutely amazing helping us with our house purchase. He is extremely professional, is always on time and responds to enquiries very promptly. We have had a very complicated chain and Ben has helped us through every step of the way going above and beyond countless times. Never have a met such a friendly, reliable and helpful agent. We can't thank him enough. Highly recommend!