Durbins

DO NOT use this Company! False Advertising&they also LIE to you about the condition of the property! Dead mouse& rubbish right outside the back door of a rental property. I didn't discover this until I had signed the paperwork because they conveniently didn't have back door keywhich was in the security box at entrance of property! I didn't get to view the backyard until i had signed the paperwork &received the keys.

I told them the property was unsuitable &was then charged 180.00 Administration Fees for afew bits of paper to be photocopied! I Will be in touch with my solicitor regarding this matter. AVOID AVOID AVOID!

Recently purchased a property through Durbins and they were amazing. In particular I cannot thank Karen enough for her advice and support throughout the whole process.

Sold and bought our property with Durbins, with what was not your typical journey with lots of bumps in the road Durbins where there every step of the way. We can not thank Karen and Matthew enough for their full support, nothing was too much and would really recommend.

We recently bought a house through Durbins and, although it was not the easiest sale both Karen and Matthew were absolutely fantastic and very professional throughout. I couldn't recommend Durbins enough. Thank you

Extremely happy with the purchase of our new home through Durbins. Matthew is a highly professional, experienced estate agent who consistently kept us up to date through the process and eager to get the ball rolling on both sides, would definitely recommend

I thought that selling a property during the Covid restrictions would be an absolute nightmare but the Durbins team went above and beyond to make the whole process as painless as possible. Friendly, patient and responsive, there was always someone there to take my calls and responds to my emails would come back the same day. Karen and Matthew kept on top of the buyers solicitors, hassling them when it was needed to keep things moving along, and kept me up to speed with regular updates. Exceptional service. Would highly recommend.

Recently used Peter Alan to try and get a sale on my house. Useless. Their contract is for 6 months and they don't really care about selling it very much. Durbins sold my house within 24 hours! They are far far better. They take a vested interest and target the right buyers for your property. 10 out of 10

Submitted an offer for a property last week. Belatedly had a receipt of the offer yesterday and haven't heard anything since. I emailed regarding it, no response. Gone online today and the property is now listed as sold. No attempts have been made to contact me to keep me informed, very unprofessional service. Edit: Having seen Durbins response over one month later i would like to clarify. There was no delay in the rejection letter as one was never sent to begin with. Received no phone call. No text. No email. No letter and no apology for the poor service.

I would definitely recommend durbins estate agents in tonteg, Matthew and karen were amazing, we absolutely love out new home, couldn't have asked for a better estate agents, everything they promised us from the beginning, they done exactly, thanks so much guys and keep up the amazing work you do Sian and darren

Fantastic experience with Durbins buying out new home. They were regularly on to the solicitors to ensure that things were running as smoothly as possible. The team were fantastic throughout the purchase. Could r recommend them higher

After a torrid time with another agent we invited Durbin in to sell our property. An initial, very practical and helpful discussion with Karen on selling tactics and possible selling prices. A very efficient and friendly service from everyone. Lots of updates by both phone and email, first rate communication, preparation for each viewing and valuable feedback - I felt informed at all stages.

I genuinely felt you were all anxious to achieve a satisfactory sale as smoothly as possible and genuinely pleased for me when all was settled. The whole experience has been a very positive one and I honestly enjoyed the whole process with you. Just keep doing what you do - friendly and thoroughly professional service. I would recommend Durbin to anyone wishing to sell their home. The team are professional and have outstanding local knowledge and understanding of the property market. Great customer service.