Bradshaw Farnham & Lea

Carly and the team in West Kirby excelled at their jobs. We had bumps in the road with our sale which they sorted. I felt like everybody I spoke to cared about the outcome for my family. I would happily recommend them as they represented good value, a personal service, and seem to be well connected to find the right buyers.

These guys are amazing. We had a vague idea of downsizing and went to look at a flat which turned out to be not quite what we wanted. But Carly, who had quickly got the length of us, immediately suggested we look at a bigger property which we would never have though of viewing without her input. As soon as we walked into it it felt exactly right - brilliant location, exactly the right size for our visiting family, near the shops, lovely bright rooms. Incredibly, the people who lived there expressed an interest in our own house, eventually resulting in our doing a straight out house swap.

It was not without problems, (none of them to do with BFL, ) but Mark who handled both our sale and our purchase was a total legend, chasing up solicitors and offering support and help wherever humanly possible. It was quite unexpected to stumble on a house agent who would give such service and be so willing to go the extra mile. We are now installed in our beautiful new home and very happy indeed. Thank you all at BFL and especially Mark, we can't recommend you too highly.

BFL (West Kirby) recently handled the sale of my mother's home. From the start of the process to completion, we were very impressed by the professional service they provided. We were kept fully informed of developments, and they made a potentially difficult time much less stressful. I would have no hesitation in recommending their services.

Cannot fault the service we have had from BFL. We have moved from first viewing to sale agreed in two weeks. All at BFL have been friendly courteous and efficient. Could not recommend more highly.

I cannot express how much I would recommend West Kirby BFL. From day one they have been excellent. Branch Manager Carly always there to help a very hands on manager which is great to see. Jenna looked after us aswell and found us our dream home. Nothing was to much trouble for her. I must also thank John there branch Mortgage advisor. Great guy and extremely helpful. Stood out from other local brokers we had touched base with and saved us money. If your thinking of buying, selling or need mortgage advice please visit these guys. Outstanding. *****

Can't rate the team at West Kirby BFL highly enough. They handled our sale and purchase efficiently and professionally, and were friendly and helpful throughout, especially at such a busy time for them when the world wanted to move house. Thank you to Carly, Jess and all the team.

Bradshaw Farnham & Lea are constantly over valuing properties for sale in West Kirby, Hoylake and Caldy. Trying constantly to push prices to an artificially high level. There are always countless BFL properties on portals such as Zoopla and Rightmove that have been reduced in price following the absurd initial valuations and marketing prices given by BFL.

I know of several sales that have fallen through because a mortgage valuer has not agreed with the ridiculous valuations given to properties by BFL West Kirby. Yes, the market has been buoyant and prices have increased but these guys are out to artificially inflate the local market prices to make more in fees. At the end of the day they assist nobody in the long run. Should be ashamed.

I used to be an estate agent, so i am very experienced in the sale and purchase of houses. Right from the start, all staff have been very professional. Photographs of my house were lovely, a good floorplan (Which is important to show your house at its best), Feedback from viewings was obtained quickly and an acceptable offer was achieved quickly, despite being in lockdown! Jess the sales progresser was patient, calm and reassuring throughout the difficult process of accepting an offer to exchange of contracts.

Some agents may be able to get you an offer quickly but disappear when the next stage of the sales journey proceeds, not Bradshaw Farnham and Lea! They are there for you all the way! Thank you to the whole team

I wanted to extend my extreme thanks to the West Kirby branch of Bradshaw Farnham and Lea. As a first time buyer I was very anxious in how to approach the housing market but from the get go the entire team put my concerns at ease and guided me through each stage with care and consideration. This team offers an entire service. John was extremely helpful in offering mortgage advice in a succinct and professional manner.

A special thank you to Jessica who advised me through every stage of the transaction and was always available to keep me updated. Such a friendly face in such chaotic times was greatly appreciated - she is an asset to the team. Will not hesitate to use these agents again, as I can guarantee I will be provided with a professional and friendly service - thank you!

Huge thanks to Sonia at the West Kirby branch. Sonia is an absolute gem and from valuation of our property to the sale, she was on hand with any queries or concerns. You cannot put a price on Sonia's knowledge and expertise and her understanding of the market. I wouldn't hesitate in recommending her. Likewise, huge thanks to Mark, Lynn and Jon. All a delight to deal with. I hope BFL recognise and reward their levels of expertise!

We came from another estate agent where our property sat for 8 months with four viewings. We came on with BFL West Kirby & went live Friday afternoon and had three viewings for Saturday and we were sale agreed by the Monday. The professionalism from this office is outstanding especially Jenna, Claudia & Carly who've been our main points of contact. I couldn't recommend this office enough and we will certainly be using them again. Thank you for making such a stressful time so easy and stress free.

The West Kirby team were amazing start to finish by providing a professional and friendly service, they made what can be a very stressful process stress free. A special thank you to Carly who valued the property and kick started the process, Jenna who dealt with the sale of our house and also looked after us in our house search and Jess who pushed the sale over the line. Would definitely recommend this estate agent as they offer mortgage advice and a solicitor service so everything is dealt with under one roof!

As a first time buyer currently saving to buy a house, I didn't know very much about the house buying process. After speaking to Carly, the very friendly, professional and helpful assistant manager at the West Kirby branch, she made things much clearer and recommended I speak to their financial advisor Jon for further advice. Carly was right, Jon was extremely helpful and provided me with all the information I needed, he also gave me his contact details so I could speak to him if I had any further questions following our meeting.

As a first time buyer I was very apprehensive and nervous, but now I am excited to start my house buying journey with Carly, Jon and the rest of the amazing team at West Kirby. Thankyou!

Promised a lot and received nothing, poor service and still after cancelling they still will not from rightmove. Still getting free advertising by them. Do not use.

I have used both lettings (as landlord) and sales service from this company. Since they were taken over by Venmores service has plummeted. My emails frequently go unanswered. They are unprofessional and cannot even serve a notice within legal requirements. I would advise all to avoid. I have had emails ignored for 2 years and do not have a valid phone number for the property manager.

Haven't rented a property with them which I actually think is a shame (but they didn't have a suitable property) the staff are VERY friendly & helpful and went out of their way to try to find us a property in our budget & preferred area. Their agency fee's are reasonable - full charge for 1st tenant then 30 extra for additional tenant - some agents just charge you 2 full fees (not sure about the TDS charge though, as other agents I've been with used DPS and didn't charge us to protect our deposit)