Sterling Properties are a leading property management agent who cover all areas of the North West. Established for over 20 years and based in Bury, we have built a large team of trained dedicated staff who are always on hand to offer you a professional service. Our diverse range of stock properties cater for all aspects of residential lettings. From private lets to housing benefit lets, our expertise allows us to manage any type of lettings. At Sterling Properties we are always investing in new and exciting opportunities from refurbishing 15 story tower blocks to purchasing modern apartment blocks.
Services
We are an established North West letting agent having over 20 years of residential lettings experience. We are experts in all areas of the lettings market, from executive properties to traditional terraced houses. Whilst we deliver an expert service to private landlords that we manage properties for, we also own a vast portfolio of not only residential properties but retail units, industrial sites and office developments.
We've been renting houses for over 15 years so we know the answers to nearly every question you may have about renting a property. We've listed some of the most common questions and answers below but if we've missed something then why not get in touch and put us to the test. We do not charge any upfront fees.
Reviews (5)
Gio C.
Mar 24, 2021
AVOID AVOID AVOID unless you're a drug dealer of course. Rented an apartment for 1 Yr, numerous issues throughout the tenancy which sterling were extremely reluctant to fix and when they did so it was half a job. When I moved in I requested a deep clean before I moved in as it was in an unacceptable standard yet this was never carried out. On leaving the property I've had to wait 29 days before being told they want to make a deduction for cleaning costs despite me cleaning top to bottom before I left.
When trying to complain about this delay was told there's nothing they can do yet are reluctant to even put in writing so I can dispute it with the deposit protection company. Absolute sham of a company will be reporting to Wigan Council. Though I'm sure all the drug dealers in the block had a great experience with them.
When trying to complain about this delay was told there's nothing they can do yet are reluctant to even put in writing so I can dispute it with the deposit protection company. Absolute sham of a company will be reporting to Wigan Council. Though I'm sure all the drug dealers in the block had a great experience with them.
Selvaganes R.
Nov 27, 2019
Avoid: Terrible agency. Bury office staffs are not responsible enough to answer phone calls/returning tenant deposit money! Been 46 days since we moved out by handing over keys/final bills/cleaning/chasing. When we made phone calls & emails after their given time frame bury office collection staff and her Manager giving as many as reasons to delay.
Initially they said, property was not left in lettable condition, cleaning company has to send invoice, landlord not approved and after making many phone calls they are saying that we have got 800 tenants/2000 tenants etc to deal with so they won't be able to do with in 28 days per their given paper work time frame. The worst part is now they are not giving any timeframe for returning our deposit money back. They hardly respond to emails and so on. Worst agency ever seen!
Initially they said, property was not left in lettable condition, cleaning company has to send invoice, landlord not approved and after making many phone calls they are saying that we have got 800 tenants/2000 tenants etc to deal with so they won't be able to do with in 28 days per their given paper work time frame. The worst part is now they are not giving any timeframe for returning our deposit money back. They hardly respond to emails and so on. Worst agency ever seen!
Ann O.
Oct 04, 2019
Atrocious customer service - terrible company overall to rent from! Issues with damp, leaks and smells were not rectified. Other smaller repairs were done to a low standard and then never completed. Rent was taken from the account on a date that had not been agreed. The staff who answer the phones take an obnoxious tone when you call to discuss anything.
If you are looking to rent from these people - explore your options extensively before you do. From my experience, I would categorically not recommend nor rent another property from this company.
If you are looking to rent from these people - explore your options extensively before you do. From my experience, I would categorically not recommend nor rent another property from this company.
Dave S.
Jul 20, 2019
What an absolute disgrace of company staff have no manners problem after problem with tenants nothing ever gets resolved and when u ring to complain thay threaten with evection please do not rent of thease thay could not run a bath never mind a block of apartments apartments are in disrepair all the time drains blocked and iv thay have cut corners everywhere my Health has never been so bad
Jake D.
Nov 28, 2018
Horrible staff, the women there use the power of eviction to talk to you like you are worthless, all the negative reviews cant be wrong and the positive ones on google are from sterling employees you only need to read them to see it, positive reviews based on what the offices are like NOT what sterling is like at conducting its business which is the worst I have come across in all my years
