Harwood

Having had several properties in the Telford area for many years we had used two agents both had good and bad points, but we were never really 100 % satisfied with their services. As a landlord and not living local to your houses you want to know you have an agent looking after your interests. What does a landlord want from their agent? Well, I want the following.

Good communication skills: Keep us always informed, text e-mail etc. Let us know about the tenants wanting to view a property and good feedback once they have viewed. Let us know if the property is not at its best so we can correct it. Tenant selection: short list applicants and let us know their gut feeling which is the best prospective tenant for us. Documentation: Make sure we have supplied all the correct documentation and comply with all the current regulations. Payments and deposits: Process payments in a timely manner.

This one has been a big bugbear for me in the past where previous agents have held on to the rent and deposit for up to 2 weeks before passing it on. This creates a delay for us protecting a tenant's deposit. Well, thankfully after contacting a further 3 agents in the Telford area and explaining our situation and requirements only one agent met all our criteria. Harwood estate agent (Wellington branch) Now having had them complete two new tenants for us in a relatively short time I feel I'm able to compare and share our experience with you. I would like to say a big thanks to Joan, Nicky, and the rest of the wellington office for their support.

I cannot recommend these guys highly enough, they are exceptional; professional, communicative, responsive and focused on getting the deal done! Dean, James, Patrick all went above and beyond for the sale of my property. I cannot speak of the back room staff but I can only assume they are as efficient and helpful as the guys I dealt with. So thank you all for a great service You are a credit to your profession, I would certainly use Harwoods again should the need arise.

I cannot recommend Harwood the Estate Agents enough! Earlier this year they handled 2 sales of residential properties for me, during what has been the most trying times with COVID-19. They did so both superbly and professionally in equal measure. I strongly recommend anyone who is considering putting their property for sale to select Harwood the Estate Agents. S A Hadley-Ford

Harwoods restored my faith in Estate Agents after a horrific experience with Nick Tart. The care, attention and communication which they give is second to none. People who came to view my house even said they were really prompt and professional which was nice to hear. They are always cheery, friendly and approachable whenever you talk to them. Overall, they act in your best interest, never put any pressure on you and listen. Very highly recommend.

Patrick has been fantastic in our search for a house. Only estate agents that has been proactive in finding us a house rather than reactive. I highly recommend them if searching for a house or selling. Will be happy to use them if we ever sell I the future.

If you're thinking about selling your property, definitely choose these guys, professional and incredibly hardworking! Dean, Dawn and the Team at Harwoods Wellington went above and beyond for the sale of our property. We had a few setbacks because of lockdown and we had a lot of setbacks as our buyers were using a terrible national conveyancer who's communication was appalling but Dean always made sure he kept us informed, helped out where he could and ensured that we got the result we wanted. Thank you guys! You are a credit to the profession!

These guys are 100% professional in their approach and how they conduct their letting service. I can throughly recommend using Harwood either for property sales or letting.

We currently rent a property through Harwoods and they are brilliant, any fault or what ever they are straight on to the landlord to get it sorted and we don't have any issues with them. We have just signed another 18 month contract with them as well.

The property was sold on the same day that it was placed on the market, especially impressive as this was in December - not the best time to sell a property. I was kept informed of progress all the way through the sale process, and supported with information and advice whenever it was needed. Very friendly and efficient staff, who really knew their business and made the whole process really smooth, even assisting with prompting my solicitor and liasing between the buyers and myself. Really very much appreciated service and wouldn't hesitate to recommend the office in Wellington.

After a terrible experience with the agency next door, I used Harwood to let out my property. The entire team at Harwood were amazing from start to finish and I could not have asked for a better service. Particularly outstanding was Joan. Joan was so incredibly experienced, knowledgable and efficient in every aspect, that I was able to completely leave everything in her hands and feel completely at ease. After the tenancy ended we chose to let to a family member, but if we ever need letting or sales services in the future, we will be back to Harwood without hesitation.