Haslams

The agents at Haslams have been amazing, particularly Bayleigh Reid. Throughout our letting process, she was extremely reliable, kind and helpful, offering exceptional service in helping my partner and I get our first flat. We are very grateful to her and Laura (who showed us the property) as they made our experience with Haslams great.

I have been letting my property with Haslams for 5 years. Never had a single issue and every person I have dealt with is professional, knowledgeable and very helpful. Michele has been very efficient and helpful, thank you. Would happily recommend Haslams.

I've been a tenant with Haslams for the past year, and the service provided has been exceptional! Lucky to be with Haslams when I move to my new flat soon- special mention to Bayleigh Reid for all the support throughout the process. Highly recommended

I was a tenant at one of the flats managed by Haslams for the past two and half years, and I have mostly great experience dealing with them. Naturally, during Covid the response times for problem resolution has increased, but this is mostly due to the fact that engineers aren't as readily available. My manager, Sharon, was really kind, prompt, hard-working and went above and beyond to help us, for example liaising with the building heating management to bring our costs down. So I would therefore recommend them, but at the same time advise them to try to resolve the long lead times for any non-urgent problem resolution.

Haslams is a company I have been using for over 7 years. Their advice, efficiency, and staff are unmatched, which is why you will never find another company like them in Berkshire. I'm always certain that they will find me the right tenants for my properties. Great service. Lee Juggurnauth- Channel 4

Unfortunately, I have a terrible experience with Haslams at Reading. When I had the viewing for a fully furnished apartment, the agent assured me that the existing mattress will be replaced with a new one. Once I entered the apartment there was NO mattress at all! Their response was "Do you have that written somewhere?" Since I did not have that written, I bought a mattress. Secondly, the boiler is not working for 10 days!

This means that there is no hot water for 10 days in UK! Despite the fact that an engineer came after 4 days, the boiler is still not fixed! The engineer also assured me that everything is working fine! Maybe it is my fault. In the contract it is not written that the boiler should be working. Truly a shame for a such a big agency. Still on my first month at the apartment so I will keep you updated.

What an amazing experience we had dealing with Haslams, especially Megan. she was so professional and is a credit to Haslams, she dealt with absolutely everything and was so reassuring and informative the whole time, she really went above and beyond to make sure that we got in to our new property and I can't thank her enough. She made us feel like her only clients, we are so grateful to her and Haslams. Amazing

Haslams are an extremely professional and well respected estate agency in Reading. They are the first port of call for any residential sale or letting in the town or the Greater Reading area. In particular, Megan Eighteen provides a fantastic service and can be completely relied upon to take care of her clients needs. Keep up the good work Haslams and Megan!

The service from Haslams in helping us source additional premises for our Serviced Apartments was first class. Particular credit needs to be given to Megan Eighteen who throughout the whole process was fantastic - our apartments need to be of the highest order and as such our requirements are very particular and Megan was able to deliver exactly what we required. Would highly recommend. Andy Malone Director Celador Apartments

We have been choosing Haslams for 2 years now and I must say it was a really good choice. They are always available to solve any type of problem and are always very attentive to any type of prevention for fires or other types of problems. My trusted advisor is Sharon, a kind, sweet, helpful and professional person. She was helpful in every problem and always did everything possible to help us in our situations. If you are looking for a punctual and professional agency, I highly recommend these guys

Excellent experience moving into a flat let by Haslams Reading. Top communications from Joanne, Jessica, Alice, Arthur, Emily, Donna & Laura about every aspect from viewing to moving in to post-move queries. They always have someone on the end of the phone/email and respond promptly.

Really professional service so far helping us find a rental property in Reading. Megan was always very responsive and super dedicated to finding us the perfect flat even in a tricky market. Definitely recommend so far.

First impressions, one of the better experiences with Estate Agents I've had. On first contact over the phone, Arthur House was quick to send me information via email, something I find lacking with several agents working remotely. This struck me as good attention to the customer. He then continued to communicate with me via email or telephone; promptly keeping me well informed.

He does go the extra mile by talking slowly on the phone and showing expression in his emails, which gives it a more personalised experience during our interactions. He has however set the standard very high and I equally expect highly of them, which so far they have shown high quality in helping new tenants by providing information packets using a very well functioning online method. The rest of the team have also been helpful when answering the phone and being direct with me, which is much appreciated. I will recommend to friends and family.

I have just moved to UK and finding a house is always a hectic task and having no experience with agents before made it even harder. However, I had never expected that a estate agents would so highly professional and efficient. Michael and Joanne both have been very helpful all the way. The process was very smooth. I never expected that a transition to a new house would be so easy. I would highly recommend Haslams.

I found Haslams to be an extremely professional estate agency. I do not have much experience within the property market, however I felt very at ease during my conversations with the staff. Joanne especially was super helpful and I cannot thank her enough for all her hard work and valuable advice. She is very curteous and guided me along the way like no other agent had before. I highly recommend Haslams.

Haslams is a very professional and helpful agent! A quick arrangement of viewing. I just moved to UK without any experience to rent house here. The agent Michael is very patient to guide me step by step. The procedure is smooth once I find my target property. Haslams is highly recommended.

After a lot of thought, consideration and searching for houses for the last 3 months I happened to see this property and I called up Haslams. It was Bernadette Martin who picked up the call and I negotiated 6:00pm (I guess it was after her office hours) as the time to view this property and Bernadette was more than accommodating. She did a wonderful job in providing the details of the property and it was a pleasant experience.

After a quick budget check and quoting the offer to Haslams, my case was assigned to Fenella Hall, she was proactive and she responded positively to all my queries. Thank you Haslams for all your help and support during the entire process and making it a smooth buying experience. Cheers

When I moved to the UK from SA, it was already a lot of changes to get used to. Haslams were amazing in terms of advising me, showing me properties and from apartment viewing until moving in was 7 days, which was a very quick turnaround time. Thanks Alice Baker for the great work!

Stay away! Unprofessional and rude staff. Unacceptable high fees. In check out they charged us with every single small scratch, even scratches to wall for tear and wear. I was laughing trying to understand what these people do to steal money from tenants and support the landlord in any way. Absolutely disgusting. These guys charge reference fees even if someone move from one property to another while both properties managed from the themselves! (I know this for fact). Its a joke! I don't want to hear from them ever again.

It took 2.5 years for us to realize how Haslams would screw us. Never delayed rent, been all good but the landlord became greedy all of sudden and wanted us to increase the rent it had already been increased the same year in accordance with the tenancy agreement. Landlord wanted to increase 120 more mid agreement. That too without any written notice they wanted us to either evict or accept the new rent.

The first phone call informing about the landlords decision was full of threats about going to court if we do not comply. This tone was adopted by them without being challenged at all. Haslams made it clear that they do not watch the tenants interest because the landlord us the one paying them. So all tenants, if your landlord brings up an issue, accept 0% assistance form Haslams.

The property had appliances which are 13 years old so during our stay the boiler and taps were not fixed for about a year, when finally they changed the boiler, the dishwasher stopped working and the part took a month to arrive. The washing machine was replaced in 5 weeks. With kids the dirty laundry was touching the roof. We never complained and were grateful. completely let down by agents we respected. Haslams quite a sham!

For those who might not know, "estate agent" is similar to what Americans might call "realtor", though I don't know if these people are similarly licensed and I have no idea if there is anything like an MLS in the UK. Regardless, I needed a flat ("apartment") for a few months and Haslam's was one of the few that replied to my email. After taking my specifications (price, neighborhood, number of bedrooms, etc.), Haslam's set up an appointment for me to view two of their listed flats.

The first one was nice, but it overlooked a rather busy street and I thought it would be too noisy. The second one looks out over a quiet and pretty back garden with a double door though no balcony. It has all the appliances I needed (Brits seem to like drying their clothes on a drying rack rather than an electric clothes dryer!) and a modern look and feel.

Recently refurbished, it looks great and the furniture was good. I took it on the spot. Unfortunately, there's an approval process where they have to get a credit and background check, which meant another week in the hotel for me. Eventually, the paperwork came back and I met them in their office to go over the remaining details. Everything was explained well and my questions were answered, so I took possession and paid my remainder. If you're in the market for a flat, or if you have a flat and you're looking for a renter, check out Haslam's.