Porter Glenny

We were searching for a house for ourselves in Leicester but we were based in London. So, it was a bit of a nightmare travelling to and fro. What really put us off on most of the viewings was the fact that the estate agents were just not bothered to answer our queries. But our experience with William H Brown, and especially with Kyrrell, was totally different.

They were ever so welcoming. Kyrrell took us around the property and showed us every room. He was so patient with our queries and answered all of them without any hesitation. We were warmly welcomed in by Kyrrell and he was really friendly throughout. He's definitely an asset for the company. You guys are really very professional and passionate about what you do. Please keep it up!

I have been dealing with Raj Kaur at this branch and she is very helpful, professional and understanding. I would highly recommend William H Brown especially Raj to get what you need.

I am leaving this review because one employee in particular stood out. Kyrell has been helping me to look for properties and he has been keeping me updated. He is very knowledgeable and knows his stuff. Kyrell always responds in a timely manner and is polite and professional. He is never late for viewings and really wants to help and deliver great customer service. He is a credit to this company!

William H Brown were amazing in helping us find our perfect central apartment in a matter of weeks. Kyrell specifically was great at communicating throughout the entire moving process and really helped us to find the perfect the place to settle. Would highly recommend, great customer care.

I would like to highlight Kyrell's excellent service in helping me find properties. He has gone above and beyond and his efforts need to be recognised! Quick responses, very friendly and overall a star. Would definitely recommend him to anyone needing property help.

Kyrell is really customer friendly, proactive and helpful. He was very detailed in providing information, I find that he is very patient to allow me view different properties both in person and digital. I was particularly impressed with his Good knowledge of each properties pros and cons. His in-depth knowledge of the properties location is also a plus Keep up the good work Kyrell and thank you for your good service as well as all Williams brown staff Who supported our need for a new home and I was impressed with the quality of service receive and the patient displayed by kyrell and Neely during the time. I will definitely recommend this office to anyone one look for a new home.

Poonam has been fantastic! Highly recommend her services. She not only managed to get a mortgage approved for me on a very difficult property but also got me a great interest rate. I cannot thank her enough for her help and support which was handled with speed and professionalism. I am glad Poonam took care of my case and I highly recommend William H Brown - in particular to any first time borrowers.

Critical: Professionalism, Responsiveness Great at responding to get business and since. no reply! I chose WHB in good faith and they let me down. from not responding to emails and worse, lying! Would not recommend!

Can not recommend more! had a brilliant experience with the whole team especially the girls in sales. Sold my house in a week, thank you again.

A really poor service, so many lies told by the agents. Please avoid WH Brown pontefract.

Be aware of these "estate agents". Make you pay upfront fee's, no other estate agents do this, despite what WHB they say. Told me the ECB certificate was part of the upfront cost, only to demand further payment once contract cancelled. I am one of many who have switched to local estates.