Thorntons Property Services

My partner went to this company for a injury claim, 2 years later, still no further forward, were having to do the work for them, getting passed from person to person, and still cannot get a hold of the person whos meant to be dealing with his claim, , never in office or goes straight to her answer phone, never dealt with a place as bad as this tbh

Not taking on any new clients, but no reference to this anywhere on their website. So don't bother calling. Lesson? Keep your website up to date.

Unwilling to help. Even going through my solicitor they were very obnoxious. Would not recommend to anyone.

Brilliant team, worked with Lesley and Gwen and got a top service. Initially when seeking a solicitor to buy a house i was bombarded with quotes, Lesley took the time to actually phone me and explain about the current market and give me some options before even trying to get me as a client. Genuinely a really good team with desire to help you the best they can.

Critical: Professionalism, Quality The solicitor that we spoke with was arrogant, rude, unprofessional, unhelpful, angry, slightly aggressive and not at all the type of person that we like to work with. I was completely appalled by his manner and approach, and was left feeling very uncomfortable during our meeting. I would very strongly recommend looking elsewhere.

Critical: Value The will and estates services of Nick Barclay and Rachel Anderson was something out of a comedy movie. Fell massively short of my expectations and having spent a substantial amount with them in fees i was left very disappointed. I would say better and much cheaper alternatives can be found in Dundee

Trainee Alex was absolutely brilliant helping me with purchasing a place for my elderly dad. Very professional, friendly, helpful, and approachable.

Efficient, personable and knowledgeable on topic. I would highly recommend this place.

Lovely Staff that were perfectly accommodating and very professional

The staff are very nice and helpful. If you need to see a solicitor As Soon As Possible, You can walk in and ask too see a solicitor. If the staff can't help you with an appointment for that day they I'll try there best to fit you in on the next available appointment. I got my problem sorted out within a few months. Thorntons help with Accidents, for example, a family member was in a car accident and it was the other drivers fault.

Even though the other person was adamant it was not his fault. The case went to court and Thorntons Solicitors won the case. They also help with custody case's and a lot more.

Excellent service and communication with the sale of my property in the south of England and purchase of my new home in Dundee. Steven Drake and all staff were extremely helpful throughout the transactions and kept me in touch at all times to resolve all issues which normally occur during a stressful moving process especially complying with different laws and procedures between the sale in England and the purchase in Scotland.

I was buying a house that I had been renting in. It was important for me to conclude the deal before the current tenancy runs out. Also my case was a bit complicated as I am not a UK national and also claiming bonus from Help-to-Buy ISA. Claire Morris at Thorntons was excellent throughout the whole journey. She was quick to understand my specific requirements, and showed true dedication to meet them.

The deal was made in just over three weeks in time for the end of the tenancy, and Claire gave timely updates almost daily through emails, which was my preferred way of communication. The service I received by Claire at Thorntons was highly professional and very pleasant. I definitely recommend Thorntons to friends.

My husband and I initially hired a different solicitors' firm in Dundee to handle house buying, but they were so unresponsive we switched to Thorntons out of frustration. That was the best decision we made. We were buying from long-distance but were constantly updated, and all our questions and requests were answered promptly. The service provided by Claire Lennon and Louise Husband was first class. We would recommend Thorntons to anyone who requires a conveyancing solicitor.

After a rta in June 2014 I contacted Thornton's Solicitors after checking reviews and they seemed the best for my needs. I am very glad I did contact them early actually while I was still in hospital. They have helped and guided me along a long and hard road now just over 3 years since my rta I am about to get my settlement. I would like to express my gratitude to Caroline and all staff who have advised and worked on my case. THANK YOU ALL David B

I have used Thorntons now for 15 years, and have bought three flats and a business and sold two flats over that time period. They have always been very professional and carried out an excellent job, as well as answering all my many questions. I couldn't recommend Thorntons any more highly, thank you to everyone who has helped me over the years.

We had a pleasure to work with Steven Drake. Steven was fantastic all along and made our house purchase very simple. We had a hiccup while applying for mortgage as Scottish Power wrongly billed us on a closed account. Thorntons also helped us with sorting out that issue. Overall, we are very happy with the experience and would recommend Thorntons to anyone buying a house.

Well, my personal injury case has been ongoing for more than 17 months, but, fortunately, today Jamie Lyons got myself at settlement. It's been a pleasure to use Thortons Solicitors for my first claim. I'd like to thank Victoria Guild & of course Jamie Lyons, thanking you again.

Initial appraisal and correspondence was very efficient and prompt. Good quality schedules and excellent communication - mail, post and phone call. Property sold very quickly and staff were very helpful. Only issue was slight delay in advising me of an offer and of confirming acceptance to client, but this may have been due to my regular contact being off that day. Would use again as long as prices remain competitive and take into consideration new online companies selling at reduced rates.

Great customer service! Jackie is very knowledgeable and very friendly in helping me to understand the whole process. Excellent overall service in terms of keeping me updated of progress and she diligently examine all correspondence with the Seller's solicitor and requested further information where needed. If you are thinking of buying or selling, definitely give the team a call!

I want sire of what I had to do and the guided me and explain everything with detail in sich a warm and kind way. I felt very comfortable