Jump was established over 12 years ago with the principle aim of helping first time buyers get onto the property ladder. Known then as the Homestarter Group, the company quickly expanded its products and services to appeal to a wider group of customers. In November 2002, Jump took over the Homestarter Group and since then the business has grown from strength to strength and become a sizeable operation with 26 branches.
Reviews (10)
Cleo Leung
Jun 12, 2022
If you've got lots of time and are going on your own, this is a great experience. Lots of fun and thrills all around! However, if you are a teacher considering booking this for a FIELD TRIP, KNOW THESE THINGS FIRST: 1) Do NOT book if there are any other classes going before you; you will get held up and not finish the whole course (this happened to all 3 classes at our school, 2 going on separate days); 2) Book as early as possible because they allow walk-ins; if it is busy, you WILL GET HELD UP and your kids will not finish their course.
We had a small group of 15 people doing the classic course and we were held up due to a miscommunication between the admin desk and the trainers at the course. This led to a few walk-in groups getting in front of us and it was a long wait to get past each activity. Even my eager and capable kids only made it through 1 activity on the second part of the course (of three parts) and has ro turn around because we ran out of time.
After talking to management, they were helpful and refunded us for part of the course. Looking back now, we were still charged over 2/3 of the price when we only finished 1/3 of it. I was under a time crunch working with my kids and did not have time to reach a better resolution. It was an extremely frustrating situation and I would have happily paid full price for a well-organized experience where we got what we paid for.
I don't understand why this is a consistent issue with no attempt to prevent overbooking on days where there are large groups (like schools) present. I appreciate management's attempt to help with the situation but would rather see a preventative approach is it is VERY preventable. Very disappointing experience.
We had a small group of 15 people doing the classic course and we were held up due to a miscommunication between the admin desk and the trainers at the course. This led to a few walk-in groups getting in front of us and it was a long wait to get past each activity. Even my eager and capable kids only made it through 1 activity on the second part of the course (of three parts) and has ro turn around because we ran out of time.
After talking to management, they were helpful and refunded us for part of the course. Looking back now, we were still charged over 2/3 of the price when we only finished 1/3 of it. I was under a time crunch working with my kids and did not have time to reach a better resolution. It was an extremely frustrating situation and I would have happily paid full price for a well-organized experience where we got what we paid for.
I don't understand why this is a consistent issue with no attempt to prevent overbooking on days where there are large groups (like schools) present. I appreciate management's attempt to help with the situation but would rather see a preventative approach is it is VERY preventable. Very disappointing experience.
Shane Mitchell
Jun 02, 2022
Insanely fun. Nothing like facing your fears in powerfully tall trees. Coming from North West Territories, getting to spend a few hours in this kind of nature was incredible. Thank you all so much for having such a fun place to explore. Big jump in challenge level from Green to Blue, so glad I was able to complete them.
Stefanie Williams
May 15, 2022
Had an absolute blast doing the bungee jump at WildPlay. Went three times. The guys at the top were super kind, patient, and very funny and despite my obvious fear, they definitely got me to where I needed to be. The jump is awesome, the views are so nice, and it was well worth the trek from Vancouver. Would recommend to anyone.
Linka Van Driel
May 07, 2022
Heidi C.
May 06, 2022
If you're looking for a place to really test your limits both mentally and physically, this is the place to go! All the staff are super friendly, helpful, and encouraging as you go through the various courses/events offered. I would recommend bringing good grip shoes, snacks and food if you plan to stay for the day. Also, it's adventurous to be physically fit especially through the tree top treks to ensure you'll be able to complete all the challenges. All in all I had a great time, would go back, and would recommend checking this place out.
Haily Hart
May 03, 2022
Ishan Grover Ishan Grover
Apr 19, 2022
Lori Sitko
Oct 31, 2021
Les Korman
Sep 24, 2021
Shir Shmer
Jul 21, 2021