Our experience has taught us that clients want value for money and a high quality service from their Agents. For them this means valuations driven by data and market experience, a restless search to bring buyers and seller together and regular communication at all times. We've built our business around these needs. We offer a specialised service, customised for each client.This is designed to minimise the disruption during the stressful period of selling your home. A key aspect of our service is providing each client with a weekly update based on accurate information of marketing and sales progression activity.
Services
As a family business we are focussed on the needs of our Clients, and have a wealth of experience in delivering this customer focussed service. We pride ourselves on delivering a personal service with the intimate knowledge of the Forest of Dean, whilst utilising the latest technology to reach a worldwide audience.
From the day we met Raine and Sally in your office I knew that we had chosen the correct 'Team' to sell our parents' house. While there have been a number of hurdles to overcome, you and your team have been steadfast in your efforts to achieve the successful conclusion. We are so grateful for all your help and kindness.
Lilac Cottage is anarchetypal two bedroomed Forest of Dean stone cottage. Built around 1890 to house the family of a forestry worker, it now provides modern day luxury for that perfect get away holiday. Monmouth School provides outstanding opportunities for boys who enter the senior school as day pupils or boarders.
Reviews (10)
Sue Chisholme
Feb 24, 2022
Gavin James
Jun 01, 2021
Bought and Sold through Ferrino in one single transaction. Moving house can be one of the most stressful things you can do but they made it as painless as possible even during the busiest of times. There were a few hurdles that popped up during the move but were promptly met by Ferrinos professionalism and they worked the problems quickly so everything could progress on schedule. All in all - very pleased and happy with the service provided. Happy to recommend Ferrino
Stefan Knight
Apr 05, 2021
Completely unorganised, travelled far to view one property. When we arrived there was no agent, turns out they had booked it in the diary for the wrong time. when we called they told us we were wrong even though we had received an email from them confirming. Furthermore their advert was misleading, when we called to arrange a viewing on the property the advert said that it had parking which it did not. The only reason I have given two stars is because they changed this information as soon as I questioned it.
Kerry Coppen
Dec 22, 2020
Jules Frusher
Nov 11, 2020
Tried to arrange a viewing of a property and each time was told they'd get back to me - and didn't. Had to chase 3 times and each time they took my name, phone number and email. The last time (2 days ago), they said they'd arrange a a viewing for 3pm today. By noon today, I still hadn't heard anything so I rang AGAIN only to be told they didn't have my details on the system (sigh!) and that I hadn't been booked in for the viewing.
Then I was told that they hadn't got back to my earlier voice mail today because I didn't leave my number. Well, obviously I assumed at that point that I WAS on the system and booked in, so why should I? Really disappointed by the poor organisation I experienced.
Then I was told that they hadn't got back to my earlier voice mail today because I didn't leave my number. Well, obviously I assumed at that point that I WAS on the system and booked in, so why should I? Really disappointed by the poor organisation I experienced.
Leighton Chatfield
Oct 26, 2020
Kenneth Blake
Jun 04, 2020
G. Davies
May 31, 2018
Offers we made were not passed onto the seller, who we found out later agreed a sale for less that we offered. We contacted them to check if they had and they confirmed not. My son also previously used them for a sale, and he complained of them being disorganised, and trying to pressure them into accepting ridiculously low offers below what they had valued his property at, from various nameless 'investment buyers'. Not a one-off incident.
David Peach
Apr 15, 2017
We needed to buy a property in the region served by Ferrino & Partners. Our experience with them went far beyond what one would expect from a normal estate agent. This firm really does act as a single unit, all the people in the office were aware of the progress of our negotiation, and able to deal quickly and efficiently with any problems. They coped with any query with humour and intelligence, A really well thought out operation which delivers an exceptional service.
Jonathan Durham
Jan 29, 2016
