Griffin Residential

The unique service offered by Griffin has enabled me to complete a DIY sale of my home on the Internet using national property sale platforms as if I was the website. I listed my property at 8am and by 9.30am on the same day I was receiving emails from potential purchaser's. I well know the power of the Internet, but even I was surprised by the speed of it all.

The Griffin team have the power to listen and assist you, I wish to thank the person at Griffin who originated this professional service and his team for doing a great job. If I ever need to sell a home in future I will immediately use the Griffin service and have been recommending them to family and friends. Thank you.

There is nobody to contact during the weekend incase of emergency, if you can sort yourself out you just have to bear it till they resume on monday

Perfect from A to Z. I put my property for sale on their website and two hours after it was listed on zoopla and rightmove. The support team is responsive and helpful. They replied to my questions rapidly and efficiently at anytime during the day. I got all my messages and viewings from the different online agents on their own message system which is also connected to your email address. Very efficient. I asked the viewers if they had any issue booking a viewing and all said it was simple and easy. I am very pleased with their service at such a great price.

I enquired about a property as I had an interest in investing - the person I spoke to was not very helpful, and quite moody. She said that someone would call me back to help and answer my query.no one ever called back.

Griffin have been amazing. They have kept me informed, acted swiftly and done all in their power to get things moving for me. I am extremely grateful. They have been professional and been able to chase solicitors quickly and answered queries promptly- they have given a brilliant service and I would certainly recommend them. Thank you Calum

Griffin were great during our house sale - incredible service & great value. We felt they cared and were genuinely interested in making the process as smooth as possible. Cheaper than most of the other online agents as well. Thoroughly recommend them.

The whole experience was very very positive. My property was really well presented, I had loads of requests for viewings, communication was excellent.and of course I saved loads of money. I paid for the 395 package ( which you pay ONLY I when your house is sold) and paid about another 200 for professional photography and a floor plan( which I paid up front. TOTAL paid was less than 600 to sell a 390k house with the majority of the payment only upon completion.

Bear in mind I did the viewings but the leads were generated by Griffin and at the end of the day there's no one who knows the best features of my house and the area than me. A big big thanks goes out to Griffin and especially Callum who was very responsive and helpful!

The best service I've ever had and ironically the cheapest. I had complete control of my sale. No games. No lying. No unjustified high street fees. Just goes to show you can get an equally good service but at an amazing price.

Sellers beware! The online selling portal is nowhere near as good as the website promises, and sends spammy, confusing, junk emails to potential buyers, with no follow up from griffin. No answer to emails, nobody answering the phone in the afternoon and no voicemail. You will lose potential viewings by using this amateur online estate agent - there are many out there with much better systems, so please don't risk it.

After complaining about the many glitches in their system, I was pretty much told tough luck, and they even tried to sell me a useless upgrade that did not solve any of the problems. Contemptuous customer service if you ask me.

An absolutely disgusting experience with these people. Myself and my partner made the mistake of renting a property from Griffin residential, these people will try to side step their responsibilities as landlords at every available opportunity. After being told that vermin entering the property via holes on the outside of the building was the tenants problem to deal with, it became very clear that these people lack any kind of empathy or compassion for their fellow human beings.

As a gesture of "good will" Griffin eventually came and poured concrete into the holes where rats were coming under and then in to the house, not solving the problem but instead trapping vermin under the proper indefinitely. This also speaks volumes about the level of competence Griffin's employed contractors have. After having my home pretty much condemned for human habitation by a third party rat inspector (sent by Griffin) a baiting regime was eventually put in place.

All of this would have been great in the first few weeks of reporting the problem with rats, but instead the whole process took about 8 months from start to finish. So after that nightmare, our boiler breaks down. To my surprise Griffin send out an engineer the same day, not to my surprise, he can't fix it. Tells me he'll be back tomorrow with whatever part he needs.

He comes back with the part, tells me he's fixed it and shuffles off. He hasn't fixed it. Saturday and Sunday pass and we have no hot water. We haven't had hot water for 5 days when a new plumber turns up Monday evening, 5 minutes spent with the boiler cover off and he reckons he's fixed it. Would you believe he actually fixed it. Brilliant, call Griffin and see if there's something we can do to adjust our rent payment for this month as we've been without hot water for nearly a week, you know what these guys did.? Issued me with an eviction notice.

For anybody thinking about dealing with these people, please take my advice, do yourself the biggest favour and just don't. Please contact me directly and I will be happy to forward correspondence between myself and these people so you can truly see the extent of their unprofessional approach to everything. Oh and if that's not enough, Griffin residential then tried to claim double the amount of my deposit back for repairs and decoration of the property after refusing to allow me to be present at the check out inventory.

It's OK though, the independent adjudication service that Griffin use to settle deposit disputes has literally just awarded me most of my deposit back. And now I'm thinking about it, Griffin is probably the only estate agents I've seen with a protective glass barrier in front of the reception desk. It's also extremely comical that the ENTIRE workforce have each left a five star review on their own company in an effort to drive up ratings, dishonesty and deception at its finest. Anyway nice try Griffin, it's been fun

Very impressed with griffin residential. smooth professional service, well informed staff and great communication, excellent service. cant fault it. thankyou.

Exceptional service from griffin residential, listed my house with them was kept informed, had several viewings very quickly, house is sold! in a matter of a few weeks. fantastic choice of fees you choose which listing you want. one very happy customer. no hesitation to recommend griffin residential

Paid 395 for the platinum sales package. Local expert called to book appointment 25 mins later. Property was listed a few days later! Fantastic service!

Hassle free house sale with fantastic service! Incredibly cost effective. Would recommend using Griffin to any looking to sell their house.

I used Griffin Residential Online Estate Agents to market my property. It cost only 225.00, amazing value. My property sold after 3 weeks. Would recommend Griffin to anyone looking to use an Online Estate Agency.