Mitchell Property Management

I have had trouble with one of your tenants I have reported it several times to us and you have done nothing about it I will NOW be going to the landlord myself should be ashamed of yourself

I've reported a few issues and they have sorted them in good time. The staff who I've dealt with have been friendly and helpful. The guys who have come to fix the problems have also been friendly.

Critical: Professionalism, Quality, Responsiveness, Value Truly terrible company. Avoid. Avoid avoid.

Do not trust these people with your money! Not only will you be asked to pay 2 months rent as deposit plus ANOTHER 1 upfront! You won't get your money back when you're supposed to and they will do whatever they can to deduct from the amount! 40 for "cleaning" even though the flat was left in better condition than when I moved in!. Now I'm guessing that deep cleans are probably essential in these times before a new tenant moves in but don't worry YOU will foot the bill for this. Save yourself the hassle and go elsewhere, I had a much more pleasant experience with Reeds Rains.

Honestly couldn't find a nicer bunch of people to rent a property from. All very professional and couldn't be more helpful if they tried.

Some of the families placed with the previous letting agents have been great and I'm still in regular contact with them however Alex just seems to care about getting the property let no matter who rents the property. I've now got 8+ people from multiple families living next door in my home that I've lived in for over 25 years and the noise is unbearable but Mitchell Property Maintenance don't want to know. Avoid if you want a hassle free letting!

At first appearance the company looks and acts like a professional rental company. Alex in particular gives the impression that he's a friendly, family man who can't do enough to help. But words mean nothing when not followed up by action. From data protection and compliance breeches to avoidance of dealing with serious complaints brought to his attention.

I can see how Alex could be seen as a helpful friendly professional rental agent if there are no serious issues to rectify. If you are a landlord or perceptive tenant considering using this company i would seriously consider this. If only because full personal data on other tenants/landlords etc are shared freely to other neighbouring tenants by Alex Mitchell personally.

You can also expect to find tenants & landlords etc full personal details on display in the office for anyone to see including: *bank account details *Full Name *Address *Phone Numbers etc Mark is a genuine, pleasant and professional man. But my only contact with him was when i paid him rent and unfortunately on that occasion he gave me a receipt for allot less than amount received.

But this was due to Alex's directions. So no fault to Mark and if anything he should be the manager as he's a people person who seems to care about his clients. Keep an eye out in the press for full details.

Very professional and kind staff. Owner is the best agent I ever met. I would reccomend them to everyone. Very thankful for everything what they did for us.

I have used this agency for a number of years and have never had a problem with their services. They are professional and courteous.

Used Mitchell for years - great support and service. Would recommend to anyone. The way an estate agent should be.