Monkhouse & Bannisters

From our first contact with Jeremy, he was efficient, approachable and professional. Jeremy was proactive during a lengthy transaction keeping the parties fully informed. Very impressed. Thank you Jeremy

Rebecca Allen was fantastic - very responsive and professional, she made things happen really quickly for us. Cannot recommend her enough.

Really happy with Mark at the TWells BM office. He was professional, helpful and supportive throughout. When we lost our buyer he quickly got more viewings arranged and the sale back on track.

Great experience with Batcheller Monkhouse. Especially with Bethany, who went out of her way to ensure that we got in on the date we needed after some understandable setbacks.

Absolutely fantastic vets. Last week we had to rush our dalmatian in with a twisted stomach which could have been fatal, they operated on her and now, 6 days later, she came for a half hour walk and is almost as good as new! So grateful to them!

Absolutely disgusted with my first and last impression with this estate agent. I had no response at all from an email I sent and on calling they acknowledged they had received it but not cared to respond. The gentleman was rude, snobby and very patronising. I enquired about a new property that is not ready for sale but he refused to keep me updated or put me on a waiting list and told me I had to keep a eye on right move if I was interested in this property. I will be taking my business elsewhere.

We bought a house in Tunbridge Wells that was listed with BM. Michelle was friendly, professional and communicative throughout the process. Any potential issues were approached constructively, and I particularly appreciated the effort she went to with co-ordinating the whole chain - not just BM listings.

The entire team are so friendly and so helpful. They go above and beyond time and time again and are always an absolute pleasure to deal with. Their service and commitment really sets them apart from other agents in the local area.

Rental dept - service was exceptional, very knowledgable and efficient, easy to get hold of too! Clare was outstanding, she added calm to a stressful experience.

Emma, James and rest of the team were excellent. Communication, professionalism and the way they chased up solicitors and other parties to get the sale, and my onward purchase done was first class. Thank you.

Big thank you to Jeremy, Michelle and Hannah. Very trustworthy, friendly team and communication has been ideal also. Thank you very much, I'd highly recommend listing with them as I have found purchasing through BM a very good experience.

Bachellor Monkhouse went above and beyond all other estate agents in our search for a house. Carly and Emma looked after us brilliantly and I would not hesitate to recommend them to anyone.

We have used a range of services from Batcheller Monkhouse over the past 4 years and we would not have achieved the outcomes we did without their unfailing expertise. Their fantastic and diligent rental department managed our property for more than 3 years after which their incredible sales team sold it for us. There were complex planning issues related to the sale and in stepped their planning department to resolve these for us!

It has been a one stop shop for all our requirements which was so reassuring as they did all of this with us residing in NZ. Prompt, utterly professional and most of all caring. Very special thanks to Simon and Carly for their determined efforts to secure the favourable outcome they did. They had our vested interests at heart and we simply cannot recommend Batcheller Monkhouse highly enough.

Selling your Home can be a very stressful experience. I should know as I've done it 7 times over the last 30 or so years. However Batcheller Monkhouse Haywards Heath were fantastic, making it one of the easiest sales we've ever encountered. Firstly, they work as a team, so you can access information and updates when you want them. They keep you informed, which is vital in keeping the stress level to a minimum.

Each member of staff I spoke too were approachable and very professional. We were also happy with everything they did to promote our house, we felt they had all options covered. They clearly got it right as the viewers that came to see the house, were the right ones, they were a good fit! Overall I would say, BM Haywards Heath is one of best agents to employ selling your property.

Batchellor Monkhouse acted on my behalf for the sale of my property in West Sussex. I cannot speak highly enough of their performance. Every member of their team delivered a friendly and competent service with the utmost professionalism. I felt that they acted in my best interests at all times. I would not hesitate to recommend them.

Although acting for the vendor, James was particularly helpful in providing open and honest answers to our many questions on the house purchase. Very polite, he and his colleagues were always punctual for viewings.

A highly knowledgeable, professional and friendly team. My sale went through very smoothly even as part of a big chain, largely due to the chasing and calls undertaken by Simon and his team. I can not fault the process from start to finish and would certainly use them again.