Gallant & Richardson

I used Gallant Richardson recently for the sale of my flat. Unfortunately the sale fell through, but was no fault of Gallant Richardson; it was a very difficult and complicated sale and Craig worked hard all the way through, was very quick responding to emails and calls, did lots of liaising and chasing with various parties involved e.g. solicitors. buyer etc.

I found Craig and Andy to be extremely knowledgable, professional and friendly and was very happy with the service they provided. I was so pleased that I felt bad that I wasn't able to pay them for the time they spent on the sale! I will most certainly be going back to Gallant Richardson in the future when I am ready to proceed with my sale and would highly recommend them.

A faultless experience buying with Gallant Richardson. We viewed a property with Craig who was very patient considering we were running late. He gave us plenty of time to view the property and gave us all the information we needed and took the time to answer our questions, without rushing. We were thrilled to hear the news a couple of days later that our offer had been accepted.

Throughout the whole process, Craig kept in touch with a weekly call and made sure we were clear with how the purchase was coming along, informing us of any updates. In fact, we never had to chase them on any front as they got in touch as soon as there was an update for us. We also spoke with Andy when Craig was out of the office, who was just as friendly and helpful.

After viewing property after property with other estate agents, we're positive if we ever move in the future (we hope not), we'd choose Gallant Richardson without a shadow of a doubt.

I would like to thank Gallant Richardson Property Agent as my family decided to move to Colchester from Hong Kong and wanted to rent through Rightmove. I was lucky enough to find Gallant Richardson because they were willing to help me rent. From the beginning until we moved in, they provided great service and answered our questions promptly. I would highly recommend Gallant Richardson to everyone.

I have just exchanged on my first property, I have no direct experience with any other estate agents, however I have experience sales and buys through friends and family and seen their experience with other estate agents. I have to say I'm not one for leaving reviews however I am extremely impressed and more than happy with the service I have had.

I have been dealing with Craig Tarbet, he has been incredible useful and extremely friendly and helpful throughout this process, from me being a buyer the service he has given I can't fault. For a first time buyer I feel Craig has really helped me through the process and very grateful. Regular contact made from him to. Overall a massive thumbs up and highly recommend and I know when the time comes I'll be looking to sell in the future I will sure be using this company and hopefully Craig again too!

Bought a house recently from Gallant Richardson and they couldn't do enough for us! Craig made everything so easy and smooth for us. Anything we needed, he was straight on the case. Always gave regular updates and put our minds to rest when needed. Definitely recommend for anyone!

Great service! Managed flat for me over 6 years. Also just sold my flat in very good time. Extremely helpful throughout. Highly recommended. Thanks

I have used Gallant Richardson for Lettings, property management and sales and I can not recommend them enough. The entire team are friendly, professional and efficient. Communication was brilliant during the sale of my property and Craig provided regular updates and good advice.

I rented with Gallant for years, throughout the two tenancies which I enjoyed with Gallant as the agency, they were always available, always helpful. In addition, solved any problem that I may have had re: repairs etc. quickly, and with no pain : They are efficient and always greeted me with a smile and a affable rapport! I have just moved far out of the area; hence, I am no longer a client, but I strongly recommend them. Well done guys!

Have used GR to manage the letting of my property for 20 years. They have provided a very efficient service nothing too much trouble. The 'team' in the office are always helpful and relieve me of any problems incurred with the property. I would highly recommend this company.

What a fantastic team! Extremely professional, trustworthy, helpful and go the extra mile for the purchaser as well as the seller. Will definitely be using Gallant Richardson in the future, thank you!

The first question Andy from GR asked when we met was why us? My response was, because of the Google reviews. So it's only fair I add to the reviews. My property wasn't the easiest sale GR have ever had, but the commitment and professionalism from the whole team was fantastic, they never lost faith that they would find a buyer. Constant feed back and advice was first class. From start to finish Andy, Craig and the rest of the team were outstanding

Having recently used G&L to sell, let and manage our property I can totally recommend all aspects of their services. They kept us up dated on all progress with prompt reliable communication. Their professional and polite attitude was refreshing as we required the added value for not being local.

I rented through Gallant Richardson only few weks ago and from my first call to the day i got the keys i can only say OUTSTANDING. The most important think they listen to you, get back to you, and respond to the enquiries with greta professionalism. I am delighted to knwo them and will strongly recomend to any one looking to sell, rent or buy. THANK YOU Gallant Richardson!

I called about a property wanting more info about the pet policy, the first person who picked up told me pets were allowed, then I called again and somebody else told me that they had to make sure about the pet policy before I could schedule a viewing. I waited more than 24 hours, nobody contacted me and when I called them back I was told that the property was fully booked for viewings and they weren't booking any more. Unprofessional and unreliable, not only did I waste my time, but I also had to let go of one of the rare properties that allows pets, which are extremely hard to find.

I was a tenant with gallant Richardson for 10 years and would not recommend them as a letting agent to anyone who has to rent (a tenant). The house we rented was run down and needed a lot of work doing to it when we moved in but we made it our home and took great care of it. We improved the house in many ways over the years including revamping the garden.

We got to know the staff quite well due to having to undergo frequent routine periodic checks. The frequent visits felt quite intrusive over the years but we accepted this is how this particular letting agent operates. So if your someone who wants to feel like the house you rent is your home, then this letting agents may not be for you. When we finally were ready to move out having secured a mortgage, they wanted to keep all the deposit money for the most petty unjustifiable reasons, which was a real kick in the teeth!

I had the stress of disputing their reasoning for which they reduced their charges, but after renting for 24 years with various letting agents in that time, I can honestly say I have never lost a penny of my deposit before or had this unpleasant experience upon moving out. I was even charged to have Venetian blinds I added to the windows to be "professionally removed" as they claimed they had "damaged the window surround - and needed to be put good" - to find the blinds are still in place to this day - 8 months later with the new tenants living in the house!

I would advise tenants to avoid this letting agents as they are bias to landlords needs and act in their favour presuming due to the larger fees they charge landlords to help manage the property on their behalf and complete periodic routine checks etc.

Professional, efficient, friendly and helpful (unlike a newer estate agency who we sold through). We couldn't have asked for more from an Estate Agent. Craig was always responsive, informative, polite and is an asset to the company. Highly recommended. Will definitely use again.

I would highly recommend this estate agents. They were recommended to me by a close friend who has been using their landlord services for a long while. Andy and Craig assisted me with the sale of my property. Cannot fault their service and, most importantly, their communication was fantastic throughout, something hard to find with agents these days.

We had a great experience with Gallant Richardson and our estate agent Craig. Communication could not have been better, and we felt Craig was very easy to talk to and get on with and always kept us updated. Craig listened to what we wanted in terms of the asking price and was very supportive. We would definitely recommend Gallant Richardson.

We would like to thank Craig from Gallant Richardson for offering an excellent customer service to us during the purchase of our property. He was patient with us during the viewing visit, very accommodating, informative and just easy to deal with throughout the whole process. He is an asset to the company!