Alexanders

We had a difficult 1st and 2nd floor unit to sell in a Listed building on Great Darkgate Street. Not living locally, it would have been hard for me to deal with the sale working with any other firm than Alexanders. We had so many things crop up that needed resolving, which wouldn't form part of what I would call the normal remit of an estate agents role in the sale, but nothing was too much trouble for them.

I honestly couldn't believe how helpful they were to me, they went way over and above to make my life easier and to assure us of getting a good sale price. I don't leave many reviews but Alexanders were so exceptional to work with, I thought they truly deserved public praise for their efforts. I would never consider working with anyone else in the area and cannot recommend strongly enough that anyone reading this gives them a call.

When myself and my partner were looking for somewhere to rent last year, Alexanders estate agents were completely and utterly useless. If I could leave no stars I would. I understand it was a busy time but it's no excuse for estate agents who pride themselves on customer service. If we rang/emailed we would be ignored, when we went physically into the estate agents it felt like they just wanted to get rid of us as quickly as possible.

I would not recommend this estate agents to anybody. How anyone has managed to get anywhere with renting through alexanders is beyond me. We went to another estate agents and they were incredible and got us a place to rent and move into a month later. There are much better estate agents around Aberystwyth which are fantastic and will actually listen to you, give you the time of day and want to help you.

Although I did not find a property with Alexanders, the service I received was friendly, helpful and professional. Rhian and Rachel made the process of house viewing very positive. I highly recommend this fabulous team.

Tried getting through multiple times, seems no one in the office Is Capable of answering any questions. Eleanor was in charge of getting back to us, waited months to hear back from a property. Got told constantly that we would be contacted as soon as possible about the property, to then get told a the landlord was in process of choosing a Tennant, Without even having the decency to get back in contact with us and either let us know we hadn't made the cut or to just give us a reply. Piss poor customer service and rude staff. Try elsewhere

Thank you, Rhian, Rachel and all the Alexanders team who were involved with selling our very much loved family home. Due to down sizing. We are extremely grateful for your friendliness and professionalism at all times. Would highly recommend.

We put our property for sale with Alexanders and they very quickly found some buyers to view the property. We then had an offer which we accepted and the process was dealt with by their very professional team with speed and efficiency. Would highly recommend this company to anyone wishing to sell/buy a property, Many thanks to them.

I have just sold my house through Alexanders and it was a hugely positive experience. From the day I called, to the valuation was only a few days. Rachel gave good feedback and a good valuation which I was pleased with. Rhian then came out and took absolutely fantastic photographs of the property and showed me how it would look advertised, which was also brilliant. and from enquiring about valuations and it being advertised was about 2 weeks.

After only a few weeks we had and offer. After accepting an offer, the buyer went quiet and Rachel was excellent at keeping me up to date as to what was happening and that the buyer was being difficult and not responding. After the first fell through, Rachel had a buyer interested after two days of it being readvertised and again, was excellent at keeping in touch while things were moving.

From accepting the offer to it being completed was 4 1/2 months. I cannot recommend them enough. Rachel and Rhian are a pleasure to work with and will do a fantastic job for you.

Fabulous service from Rhian and Rachel from Alexanders. Professional, highly responsive and friendly. We felt we were in very good hands with this team and unlike so many companies they actually did what they said they would do in a timely fashion. Couldn't ask for more. Highly recommended!

We went to view a property which was shown to us by Rachel Davies of Alexanders Estate Agents. She had lots of other viewings that day but she didn't rush us. She made sure we had plenty of time to get a good look at the property. I made a serious and fair offer there and then because it was a very nice place that we felt we could make a good home out of.

From that day, Rachel has kept us fully informed, and even helped me to source a good local surveyor, and a drainage company to do checks on the septic tank. For some time, the solicitors involved in the purchase fell silent on both sides, and became difficult to communicate with. Rachel was there for us all the way. She was friendly but professional, while dealing with every aspect of our purchase.

She communicated between us and the seller very promptly and clearly. We all feel that Rachel is a credit to Alexanders. Her attitude during the viewing put us at ease, and made the viewing relaxed and enjoyable. Other viewings we have been to with other agencies were a bit of an awkward experience with all the Covid restrictions, but this viewing was a very positive experience.

If we were to buy another property at some point, Alexanders would be our first port of call for sure. Rachel was of course working for the buyer, but she was instrumental in making the whole process clear and straightforward for us too. We couldn't fault her and we can tell she enjoys her work. We have only met Rachel, but her approach was flawless throughout.

Rachel and Rhian were incredible from the very start! They were patient with us and explained all our options at every step, taking so much stress out of selling our house. From first call to our home being listed took less than 2 weeks and we received an offer for the full asking price exactly 3 weeks later! Even after that they were on hand to ensure everything ran smooth, I could have hugged them. Honestly, I can't recommend them enough. They took a stressed out family and enabled us to move into our dream home. Thank you!