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Spencer Ward A wide selection of residential property lettings in the Norwich and surrounding areas on offer with Spencer Ward. Call us now to see how we can help you find the right property for you, or if you have a vacant property and looking to let, we at Spencer Ward can offer a great range of packages to suit all requirements whether you are looking for tenant only finding service or complete management. Professional and experienced staff able to deal with your enquiries when you call 01603 764676.
Highlights and features
  • Professional Property Lettings in Norwich
  • Full Management & Tenant Finding Service
Services
Spencer Ward is a friendly and professional property management and lettings company based in the heart of Norwich City Centre. Our philosophy is simple - we aim to make life that much easier for you, whether you are a landlord wishing to let a property, or a tenant wishing to rent - with Spencer Ward you will notice the difference.
Reviews (15)
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Sam Newsome
Dec 21, 2021
Having been a tenant for over four years with Spencer Ward as the letting agents, I would like to share my experience. It has been wonderful. Excellent property, professional, experienced helpful staff. Communication is first class. Highly recommended.
Andy Townshend
Nov 03, 2020
I've used Spencer Ward for over 20 yrs, I'm still using them, so they must be doing something right!
Satvir Ubhi
Jun 14, 2020
This is the first time I've ever privately rented and I have nothing but positive reviews for Spencer Ward. It has an absolute pleasure to deal with this company, emails always replied to the same day if it's before closing time, lots of information and help provided when needed, any repairs or issues are swiftly managed very quickly, everything is transparent, no hidden charges or fees. Excellent company, would highly recommend to anyone looking to rent/let or buy/sell - go through Spencer Ward.
Tim Norman
Apr 19, 2019
Excellent from start to finish, I would not hesitate to use them again. Great service, friendly staff and always react quickly to any issues.
Perfect Mum
Apr 09, 2019
I have given Spencer Ward 5 stars because they are brilliant! Polite, friendly and quick to deal with any issues. They whole team are professional and quite simply do their jobs really well. Thank you. X
Iain McAndrew
Feb 21, 2019
Edit: In a review below, the next tenant at the property had the same issues with mould and damp (and losing deposit) a year later. Absolutely horendous agency. Left us living with damp and black mold, which caused significant health issues and damage to belongings. Overcharged for everything. Never fixed anything, leaving us wothout proper heating and hotwater over winter. New tenants still have the mold, feel sorry for them. If you avoid one company in your life, make it this one.
Seb Loaded
Feb 17, 2019
DO NOT trust this Spencer Ward or anything they say verbally during property viewings. They blatantly lied about the details of a property to get me to sign a contract and they misadvertised a property with an incorrect description of the type of tenant suitability. Despite this legal action is not possible due to costs of hiring a solicitor against amount sought.

Ignore the cushy office or condescending fake niceness of these Letting Agents, they are as bad and malicious as using "private landlords". Shared my story with co-workers who stated even they don't get mistreated with private landlords in the way I have with Spencer Ward.
Sam Curtis
Nov 12, 2018
I have received fantastic service from Vickie and her team at Spencer Ward. Nothing has been too much trouble and they have dealt with any issues/queries I have raised promptly and professionally. I would certainly use their services again and will be reccomending to friends and family. Thank you Spencer Ward.
Megan Lawton
Nov 04, 2018
Horrible agency. Completely rude and patronising on the phone when we called them with problems - probably assumed because we are young we don't know what we are doing and tried to take advantage. Told them multiple times that the carpets were sticky and mouldy in the bedrooms (nothing was ever done). Then they had the nerve to try and charge us for a full carpet clean in the bedrooms when we vacated.

Really had to put up a fight to get them to reduce the amount they wanted to take from our deposit. Constantly had to chase them in order to get things fixed in the property. Rude, and try to take as much money from your deposit as they possibly can - stay away!
Nadine Girling
Oct 21, 2018
A big thank you to Lynn and her team, you've all been so helpful over the past 6 years, i would highly recommend your services you've been fantastic also receiving my deposit back in full within a week was much appreciated
Laura R.
Sep 13, 2018
Lynn and her team at Spencer Ward are by no doubt one of the best letting companies for any landlord in Norwich. After renting my property with them for many years I have been a very satisfied customer. I would recommend them to any landlord looking for ease, efficiency and great value for money.
Helen F.
Aug 30, 2018
I have used Spencer Ward for approximately eleven years to let my property and they have always been totally professional throughout the whole process of finding tenants, to looking after my property to the end of tenancies. They ensure the tenants are of good quality and quickly sort any queries either we or the tenants have. Their charges are extremely reasonable.

We have no worries or direct dealings with our property as their management service is second to none. Compared to other management companies I have used they are far superior.
Julie K.
Aug 27, 2018
The team at Spencer Ward did an excellent job. I wasn't quite sure of the first property I viewed (not the location I really wanted) so they took me to another property which was great! Altogether, they are very friendly, extremely professional, helpful and did an excellent job. I would recommend any day. Thank you for your help
Bethany E.
Aug 24, 2018
Very happy with the professional service they have provided. As a first time renting was given excellent support by friendly and helpful staff
Definitely use this excellent company again
Miranda L.
Aug 16, 2018
Found Spencer Ward very helpful in my search for a flat. Found a flat quick and easy, would recommend. Thank you