Buying and selling a home is a busy and exciting time, and we have dedicated ourselves to helping that process run as smoothly as possible for you!As a locally based, full service estate agent we offer decades of experience in the industry and through clever use of the latest methods and technologies available ensure that your home is promoted to the entire market.
Searching for your perfect new home can seem daunting but our motivated and friendly sales team are on hand to make your search easier and use your specific requirements to match you to your dream home.
Novahomes is a community of local independant agents who cover a wide range of areas including, Plymouth, Plympton, Plymstock, Ivybridge, Tavistock in Devon and Saltash, Callington and Liskeard in Cornwall and compared to many agents you will note we openly publish our highly competitive fee.
Our agents are experienced property professionals who all delight in being able to be great estate and lettings agents working the
Served areas
- Brighouse and surrounding areas
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We are an established local Estate Agency, which over the last 12 years has developed into a successful award-winning Sales & Lettings business. We believe in our company ethos and strive to continuously improve our standards and levels of service for our clients. From our local office we have an experienced director led team, who are focused on achieving an exceptional results driven start to finish service, using the latest marketing and technology for a very competitive fee.For 12 years we have been asking clients why they would pay more, and this question is more relevant than ever in today's market.
Reviews (31)
Hailan Jia
Mar 12, 2022
Horrible viewing experience. I was looking at a property and had difficulty getting a taxi that day, so I assumed I would be 20 minutes late and called 40 minutes in advance to give notice and got no response. There was also no agent calling me to confirm my arrival time. When I arrived, there was a couple viewing the property had just left, and it was clear that they had used my original time slot, which is fine.
But the agent blocked me from viewing the property because I had my time. And refused me for giving me an initial offer. She asked me to call again on Monday to make an appointment for another viewing. Brilliant, by Monday, surprise surprise, their customer service told me directly that they had closed the viewing and since they've got three offers, I can only make a blind offer without viewing the house. a.
I wonder how the seller would feel if they know they've lost a potential bidder and b. the most rigid and unkind service i've ever used. but thanks, this is eye opening. Won't use it again.
But the agent blocked me from viewing the property because I had my time. And refused me for giving me an initial offer. She asked me to call again on Monday to make an appointment for another viewing. Brilliant, by Monday, surprise surprise, their customer service told me directly that they had closed the viewing and since they've got three offers, I can only make a blind offer without viewing the house. a.
I wonder how the seller would feel if they know they've lost a potential bidder and b. the most rigid and unkind service i've ever used. but thanks, this is eye opening. Won't use it again.
Kath H.
Feb 13, 2022
Nova Homes provided a great service which we could not fault. When ringing calls were answered fast or if the office was busy someone always called back in a timely manner. Stuart was our go to man and was always in contact to explain what was happening and what we needed to do. He also has a very cheery disposition which uplifted us and gave us reassurance during some stressful situations (not because of Nova Homes). We would definitely recommend Nova Homes to anyone buying or selling in Plymouth. Thanks Nova Homes, especially Stuart.
Chris Mudge
Dec 16, 2021
Amazing service from all the team. Hollie was very patient with us at both viewings as she knew we were downsizing and needed to make sure the property was big enough. Megan very efficient on the phone and Stuart always there for me if I had a query. Unfortunately I had problems with my conveyancers and thought we would never complete. Stuart kept on top of things and was a great help, always managing to cheer me up when the going got tough. Would recommend you use this company!! 10 out of 10
David
Dec 15, 2021
Hannah Tomlin
Nov 21, 2021
Called up twice this week about a property on Nursery Close that I was interested in spoke to a lady called Megan who was unable to help. I was advised that I would receive a call back but I've heard NOTHING! I have just called up again today and spoken to a gentleman (didn't catch his name) who came across very rude and disinterested. Their website is extremely hard to navigate and it seems as though if they are not getting money from you they are simply not interested! I had a very different experience with them when receiving a valuation for my own property as they must have seen the signs! AVOID.
Matt Chapman
Nov 04, 2021
Lynda Mccully
Nov 03, 2021
As a landlord I found Nova Homes level of service poor to say the least. The issue of communication became clear from the outset. They NEVER answer the phone and when messages were left it can took them a couple of days to return the call. When the first rent payment became due they promised payment the following day which failed to materialise and then I was informed it could take 5 days (WHY PROMISE PAYMENT IN THE FIRST INSTANCE).
I tolerated them with the aim of getting shot of them after the 6 months. Unfortunately even with more than 2 months notice they then took 75% of a months rent. KEEP WELL CLEAR.
I tolerated them with the aim of getting shot of them after the 6 months. Unfortunately even with more than 2 months notice they then took 75% of a months rent. KEEP WELL CLEAR.
Maria Rogers
Oct 24, 2021
We recently purchased our first home with Novahomes. We were really impressed with their professional and friendly approach and willingness to help. We had contact with a few members of the team throughout our purchase and they were all really lovely. From our first viewing right through to completion they were always happy to help. Excellent customer service. Thank you!
Claire Jackson-Galvin
Sep 03, 2021
Jon Simpson
Aug 30, 2021
Penelope New
Jul 18, 2021
George Hubbard
Jul 01, 2021
Lizzie Spear
Jun 06, 2021
Douglas Elliott
Feb 19, 2021
Using Nova Homes to sell a bungalow was a very good choice. The service is professional, efficient and extremely competitive on price. The property was portrayed in a very accurate and comprehensive way, the video option well worth the relatively small extra cost, I can highly recommend that. It was always possible to get in contact with someone, updates and progress were reported promptly. Nova Homes found a buyer very quickly and the agreed marketing and sale price realistic. Overall I can highly recommend Nova Homes and would certainly choose them again.
Yvette and Tony Geary
Dec 13, 2019
Trent Davis
Oct 06, 2019
Chantelle Read
Mar 29, 2019
Completed the sale of our home with Novahomes last week. Really impressed with their service from the initial meeting right through to the end. Their use of technology regarding the virtual tour and photography for advertising was fantastic. We were always kept up to date and communication was great. Pricing fees were amazing value for what was included considering other agents were much higher and didn’t offer the same level of standard in some areas. Would highly recommend Novahomes and their team.
Meg Kearn
Aug 11, 2018
Nicola Alldridge
May 20, 2018
Luke P.
Feb 07, 2017
Used this company to sell my home in Derriford, they were fantastic! Great fees and an amazing service, they couldn't do enough to help me and nothing was too much trouble! Don't even consider anyone else! I used another firm in Plymouth, last year, supposedly one of the nations best and they charged double and nothing to help! Stick to local guys like nova they are hungry and fairly priced.
Stacey Hutton
Nov 23, 2016
Excellent service, great company, have been a tenant for a few years, experienced a maintenance problem recently and was sorted within hours!! great communication with the lettings team at Novahomes, always have had a great service with the company , even once I stupidly paid my rent twice in the same day and they instantly got it back into my account again, would recommend to everyone, great work Novahomes
Mike Johnston
Nov 11, 2015
Becky Daniels
Steve O'Mara
We sold our house in Plympton and bought another in Plymstock using @Novahomes. @Sarah Jones and Mike were absolutely fantastic. Their knowledge of the market was impeccable. They represented our sale in a professional and efficient manner and helped us achieve a very good price. Their relationships with other agents and local solicitors proved invaluable in smoothing over the sale/purchase and above all they are friendly and helpful people. I wouldn't use anyone else from now on! Thanks guys!
Claire Bullied
Sarah and Mike are the best estate agents I've come across. Both are down to earth and don't feed you full of the selling garbage that others are known for. Thank you for finding my new home (subject to completion!), when I'm in then you'll have to come round to see the reptile collection. I'd recommend Nova Homes to everyone now.
Sian Liddicoat
I've been dealing with Nova homes for over a year now. Firstly with the sales team then the lettings team. The lettings team have been great. They found suitable tenants very quickly and manage our portfolio in a friendly and professional manner. They offer a competitively priced fully managed service. Jo and her team, including Ashleigh, Sam and Kiera are always happy to help.
Adrienne Russell
Clive H.
Would definitely recommend Nova Homes having just sold ours with them. It was not the easiest process but Matthew kept us informed throughout. Their pictures and the video are so much better quality than other agents who charge twice as much to sell. We did consider selling our property ourselves but for the small extra that Nova Homes charge it was worth it especially when things get a bit complicated as often happens with house sales.
Paige Widdicombe
Cheryl Muir
Garry Matthews