Moore and York Residential Lettings

Worst estate agent you'll encounter. Poor customer service. They stood me out with a viewing, closing the office and not contacting me to inform me that the viewing would not happen after I drove for 1hour to view the property. When making a complaint they were rude and inconsiderate. Strongly discourage using them.

I found The company through recommendation by a client of mine. Outstanding professionalism from start to finish & would highly recommend. Always answered emails & any queries I had.

An all round excellent service.Absolutely highly recommended. An all round excellent service.highly professional, efficient, friendly.a very positive experience dealing with this company, made the whole process in fact enjoyable. The team effortlessly guided us through the process and remained next to us every step of the way. Their responses were always quick, concise and crystal clear. We are grateful for their speed and efficient services. Thank you so much.

Moore & York agents are very professional in dealing with their clients. They're always straight to the point and let their actions speak for their worth as agents. Personally, I'm okay with nice and friendly agents but being friendly with your clients won't mean much if your actions can't follow. Some requests might take time, but having worked in an agency before, I understand when certain things happen beyond their control, as long as they keep trying to resolve any issues which they do - it will always be a 5 star for me!

As a landlord Moore & York were absolutely fantastic in finding me a suitable tenant for my property in Leicester. They were extremely friendly, helpful and professional. They always called me back promptly and ensured that I understood all the paperwork. Moore & York have accommodated both my needs and the tenant's appropriately in every instance. I'm very impressed and would definitely use them again. Thank you!

Just finished renting a property from Moore & York they provide great service friendly staff quick response to any questions if your looking to let I would definitely check them out

This was our first house and i should It was a great experience with Moore's and York's. The way whole process was seamless and we were much relaxed throughout the whole process. They are very professional. All process was very quick and we could move into the house in few days. Very quick service.

Renting a property through Moore & York is fuss free. All the fees are reasonable and transparent with no surprises at a later date. They want to work with you and make living in your home easy, and as a tenant, that's exactly what you want.

Moore and York is a business that does not exist merely for financial gains from customers. Throughout the tenant-find service they provided to me, they were most professional, kind and friendly in approach. Thank you Mr Moore and your brilliant Team! Your great customer service, your willingness to listen and act accordingly is most appreciated and valued.

Quick to respond, help resolve issues, transparent. Overall provide a very good service. Best managing agent I have used as a landlord.

I would recommend Moore and York lettings to anyone who is looking to rent a house or even buy or sell. They are highly professional. Gets things done timely and always ready to answer any queries or concerns. Kudos to the team

I found a flat through this agency in Leicester originally after having a hard time with my previous agency in Oxford. Since then the staff at Moore & York have been not only professional, helpful & also timely in terms of helping to arrange anything that needs it, but also have been always friendly, kind and understanding which is a welcome respite after my previous experience. Moore & York also originally helped my sister rent out her house and sell it hence why my family recommended the agency to me in the first place. Overall I'd definitely recommend them for their professionality and also kindness and understanding as agents. They definitely deserve 5 stars.

Made multiple people aware in person and over phone of issues such as internet wire shocking me and carpets not nailed down at the top of the stairs, nothing has been done about it to date though despite being made aware at inspection of prop and following up with a call a few days later. Regardless of this though the initial process of referencing and getting into the property was very good though, and they were able to bring my move in date forward which I appreciate too. The lady that dealt with my inspection was very nice, overall great service in getting me in the property but kind of standard service with regards to repairs and such.

I am a landlord and have used Moore & York for managing the letting of my city centre apartment for over 10 years. Overall they have provided a fantastic service and hence I have not changed agents. They have a great team and manage the communication well and deal with issues promptly. They have taken the hassle out of letting my property. They have always managed the changeover of tenants very effectively. Well done to the team and carry on the good work. Special thanks to: Zoe, Claire, Rabia, & Hannah

Very professional, knowledgeable and committed staff who have years of experience and insight in the field of selling and letting properties and who are always willing to go above and beyond for their customers.

We have used Moore and York Lettings for a number of years for various business reasons. Their approach and care towards clients is simply outstanding. We wouldnt use anyone else!