Marsh Roger & Co

Stay away from this agency. They will charge you extra money from your deposit at the end of your tenancy. I had to go through the TDS to get my deposit back after 2 month's. They just look for a small issue to charge money. I had very bad experience with them. Their response are very slow. I have asked for a light in the passage which they took over 2 month's to resolve the issue. My advice will be do not use this agency to save your time and money.

Myself and my partner have recently purchased our first house, and we did so through Zebra properties. From my first dealings with them over the phone, to the collection of the keys and the after care, they have been simply amazing. The communication and support they have provided us throughout has been superb, and I cannot fault them one bit. Kieran, who we have had the most dealings with, has been incredibly professional, but has also made the experience a most enjoyable one.

He has gone above and beyond to ensure our needs are looked after, and any queries we have had he has gotten back to us at the first instance. He has done especially well to take everyone's needs into consideration in the current climate of COVID too, as we had several people visit the property during the process who were very conscious of this, but he did his upmost to ensure that regulations were followed and that we felt comfortable viewing the property during the pandemic.

He has also been incredibly supportive throughout tough hurdles we have come across during the process, at no fault of Zebra, and for this we are forever grateful. I just want to extend my sincere thanks again to Zebra, and would most definitely recommend them to anyone in the area looking to either sell or buy. It's been an absolute pleasure!

I would like to thank Zebra properties which has very efficient staff. A special thanks to Donna for her assistance for viewing the property within short notice of time. Really appreciated

Having rented our property through Zebra we found all the staff very professional in there approach. We were informed of every outcome of every viewing and a tenant was promptly found at the agreed rent. We would thoroughly recommend this company and would not hesitate to use them again.

I sold my property through Zebra in June 2021. I found the team there to be very unprofessional. I felt the longer the sales process dragged on the Zebra Sales Team where more focused on the buyer and not me the seller. Considering I am the one paying the fee to sell my property through the estate agent I would have thought I would have been treated as an equal and not secondary client in the process.

If it was not for external influence from other areas of the chain the sale would have probably fallen through. Zebra where both dismissive of suggestions to conclude the sale and seemed not bothered about hitting important timescales re completing. On a couple of occasions I was told I was taking a lot of time up by the senior sales advisor and that I couldn't be updated on conversations that have not happened in which I found very passive aggressive.

Staff also take annual leave without advising clients they are to be away and hand over to a 'Consultant' who covers in there absence? No formal introduction and the feeling of being left in the lurch. Company on this note have a strange company policy of not setting an out of office. In concluding my sale, my solicitor who was first class advised me all was concluded.

This message was re iterated some 2.5 hours later by Zebra sales team, yet again behind the pace and not treating all customers like their only customers and providing the personal service I was sold back in Jan 2021 when the property was marketed. My advice, go to Purple Brick.com who I purchased my ongoing property through. No difference in service just clear next steps and a lot less money to pay when you will have to do all the chasing yourself anyway.

Kieran and Christine have been fantastic in selling my property. Good communications before and after viewings and when things got stressful while we waited to complete, they went above and beyond in helping us get into our new home. I highly recommend them and am grateful for all their efforts!

Excellent service from Donna in the lettings new business department! Highly recommended.

They got in touch with some one straight away. They phone me on the same day. When I finished working that same day some one fixed my problem straight away. Very good service. Thank you

We rented a property on Poynters Road, Dunstable from Zebra properties for just under 2 years. During this time, we found Karen and Alison from Zebra to be professional and courteous. We found Zebra to be better than other agents we have dealt with in the past. There were areas we felt Zebra could improve in. We will appreciate if this genuine feedback can be taken onboard: - Mice infestation that was flagged up. Zebra did take some initial steps but never fully resolved. - Drip from bath tub, that used to trickled down the stairs, was never really fixed for the duration of our tenancy - Property wasn't provided in as clean a state at check in as was demanded at check out.

This resulted in a deposit dispute, which was amicably resolved by Karen, but ideally should not have happened to begin with. Will rent again from Zebra in the future. Recommended with room for improvement.

We've been very satified with the sevice provided by Zebra Properties with regards to the property we're renting locally. From the initial viewing, to signing the tenancy agreement, the process by the staff was handled both professionally and responsively. I would have no hesitation in recommending Zebra for anyone looking to rent a property in this area.

Recently sold our house through Zebra properties. Both Kieran and Christine always very helpful. They both tried there hardest to arrange viewings when just coming out of the first lockdown. Our house had previously been on the market with another well known estate agent in Dunstable for a long time. We gave up with them and signed up to Zebra. Even once we had moved we needed some advise afterwards and although not contractual gave us some aftersales advice.

Only one bad bit of feed back we can give, but this is our preferance, is that after each viewing we would of liked feedback. We had to chase for this. Would we use Zebra again? Yes we would.