Douglas Neil

We have been Working alongside Neil Douglas for some time now and it is a pleasure to support them. As a client to us they are great to work with as all the property managers are helpful and responsive so makes life easy for us with access to sites to provide surveys, PPM, and projects. thank you for your business and we look forward to continuing our working Relationship

Top down company ethos focused on delivery of service. I have worked effectively with Cameron, along with other Property Managers within Neil Douglas across a number of properties, for some time now. The professional, courteous and customer focused approach of Cameron and his colleagues helps to make Neil Douglass one of the few Managing Agents I can recommend unreservedly.

Brilliant company. We work closely with Neil Douglas looking after their carpet and hard flooring cleaning across their many sites. They are really attentive to detail, work very efficiently and are very easy to deal with. We have met many residents of blocks managed by Neil Douglas whilst we are working on their sites and Neil Douglas are spoken about by clients as having a very high level of integrity. It's a pleasure working with you.

Just wondering why on earth you think it's acceptable to allow raw sewage not only to lay stagnant, but also allow it to overflow into the carpark at 61 Walton Street. It's disgusting, it stinks there's now flies everywhere. It could potentially become a legionnaire hot spot, not to mention the damp mold and building damage. Baby's and children live here, as well as people who have breathing difficulties. Outstanding lack of competence, both from those who "inspected" it and those said it's not sewage or a problem.

Have you smelt it? What about the owners, are you going to give them compensation for the damp issues that'll ensue. The unsellable/untenable flats that you'll happily claim money for managing, will that stop? Environmental health, our MP and councillors will now be contacted. You've been given enough time to sort it. It's now time we escalate it. Thanks Here's some photos for your pleasure.

Neil Douglas took over the management of our block in 2012 and we have been very happy with the service provided by the company and Anton Antonov, our Property Manager. This encompasses both the day-to-day aspects of managing the block and the various projects we have undertaken over the years. Anton has proved to be knowledgeable and professional, and any problems are dealt with speedily and efficiently.

A&D Roofing Services have worked with Neil Douglas on many occasions and found them to be efficient and professional in all aspects. Long may their great relationship continue, and may they forge many new work relationships going forward in highly recommending each others services.

Neil Douglas Block Management are an extremely professional company with a team of experienced and knowledgeable staff who consistently offer high levels of customer service. I have been working with the company for a good while now and they are a pleasure to work with. They provide both a proactive and reactive approach to block management, dealing with maintenance issues promptly with contractors who are reliable and complete work to a high standard.

Our block has been managed very well since Neil Douglas have taken over. Our property manager Jordan is very pro-active and goes out of the way to support us in managing the block. Would highly recommend Neil Douglas and specially Jordan.

Having worked with Neil Douglas Block Management over a number of years providing various insurance services, it is a pleasure to work with such a high regarded Managing Agent. The blocks we've provided insurance for have been well maintained and we've always been provided with a sound background knowledge of each risk. The availability and flexibility they offer us and their clients is second to none.

The strong customer service, attention to detail and care they provide is evident by their success and continued growth. We look forward to continuing to work with Jordan and all in the future

Neil Douglas are a great Block Management Company to work with. Their Property Managers are proactive as well as reactive and they are communicative, efficient and friendly. They like to get the job done but are also fair with the contractors they work with. If you are currently searching for a Managing Agent I would absolutely recommend giving them a call.

Avoid using this company at all costs. I am the owner of an apartment in a block Neil Douglas manage & in September 2016 I had a hidden leak at my property. I rented my property & my tenant was away at the time. Neil Douglas were made aware of the leak by the property below which suffered water damage but they failed to notify myself or my tenant about the leak for 8 days, resulting in over 3000 of damage.

No attempt to contact us was made. When the leak was finally assessed & fixed they accused my tenant & myself of ignoring the problem & poor maintenance. Neither was true or accurate. Rather than help solve the problem they had a hand in creating they chose to incorrectly point the finger of blame & accuse. They were rude & showed zero customer service.

When I raised the issue with their managing director Neil Kurz, he backed the action of his staff, delivered further terrible customer service & refused to apologise for their error & their lack of customer service. Neil Douglas showed themselves to be incompetent with no regard for customer service or satisfaction.