At Dowen we know that customers are hard to find and easy to lose therefore whether you are buying a property from us, allowing us to sell for you, arranging a survey, your mortgage or insurance, you can always be confident in the fact that our surveyors, estate agents, mortgage advisors and insurance agents will act professionally and endeavour to deliver to you a service we are proud of.
Reviews (10)
Vanessa Ord
Mar 06, 2022
Liz Lynn
Mar 03, 2022
Darren Yorke
Feb 24, 2022
Gary Adams
Feb 02, 2022
Thomas Dack
Jan 13, 2022
Bev Fowler
Jan 09, 2022
Called yesterday to enquire about a property just listed. My question was relatively simple: which way does the house or rear garden face? The answer was 'dunno' followed by 'plus, we are only showing it to people in a position to move (which I am), the girl then stated 'we've already booked in 30 viewings so it'll sell. She didn't even ask if I was in a position to go ahead. Very disappointing. Teach some customer service skills!
Katrina Shepherd
Sep 20, 2021
I would highly recommend Dowen when selling and buying your house especially Michael. From the initially meeting with Trudie, to the last interaction with Michael, they have been brilliant through out. Although it wasn't straight forward (due to unforeseen circumstances outside of their control), Michael went over and above to help remove obstacles, when he didn't need to, kept us constantly up to date and ensured we knew what was going on. I honestly believe we're only here because of Michael, so thank you ever so much!
Ridgeback
Jan 02, 2021
I've just sold my home with Downs. I initially had Dowen's, Robinson's and Manners & Harrison out to value my home. They all told me the same figure. I decided to go with Dowen's because Trudy's passion for selling homes really came through during her visit. She told me how much of a close team they have and in all honesty I thought it was just part of the sales pitch. However, after having to deal with a very frustrating buyer and a sales process that dragged on for many months (no fault of Dowen's) I got to know the team well.
I spoke to both Michael and Tracy during my sale and both were fantastic and couldn't help enough. It was Andrew that primarily dealt with my sale and I can not praise him highly enough. The amount of calls he's had to repeatedly make to solicitors and my buyer's estate agents, my buyers themselves, the housing development company I'm purchasing from, its probably pushing triple digits.
Nothing was too much trouble for him, he always provided me with updates and he was constantly chasing my sale for me. The whole team we great but Andrew really took it to another level. I cant recommend him and therefore Dowen's more.
I spoke to both Michael and Tracy during my sale and both were fantastic and couldn't help enough. It was Andrew that primarily dealt with my sale and I can not praise him highly enough. The amount of calls he's had to repeatedly make to solicitors and my buyer's estate agents, my buyers themselves, the housing development company I'm purchasing from, its probably pushing triple digits.
Nothing was too much trouble for him, he always provided me with updates and he was constantly chasing my sale for me. The whole team we great but Andrew really took it to another level. I cant recommend him and therefore Dowen's more.
Carole B.
Jun 04, 2020
My experience with Dowen has been fantastic. I chose them over a rival agency because their strong professionalism stood out from day one. Claire is an absolute asset to the team, she has guided & updated me every step of the way through my house move. Nothing has been too much trouble & she has made the process of selling as stress-free as possible. I highly recommend Dowen & a special thank you to Claire!
Katherine Hindhaugh
Nov 06, 2019
I had been with another agent for 5 months and had 2 viewings. I then took the house off the market and quite by accident found myself talking to Trudie about selling as we are relocating, and arranged for her to come to the house. She went through all the options with me and was very friendly and professional. She left my house at 10.45 and within 15 minutes I'd had a viewing arranged for lunchtime.
I then had another viewing booked for a few days time and then at 3pm I had a viewing who made an offer we were pleased with and the sale is going through. Trudie rang me herself after hearing from her friendly and helpful team about the offer to congratulate me. I was so happy with the service I received and couldn't believe that they managed to sell my house within 4 hours. Thank you Dowens and Trudie.
I then had another viewing booked for a few days time and then at 3pm I had a viewing who made an offer we were pleased with and the sale is going through. Trudie rang me herself after hearing from her friendly and helpful team about the offer to congratulate me. I was so happy with the service I received and couldn't believe that they managed to sell my house within 4 hours. Thank you Dowens and Trudie.