Glyn-Jones & Co

Outstanding service. Moving house is stressful and the Glyn-Jones team smooth it through. There are always bumps of which any issues are addressed and dealt with. Customer service at its best.

Appalling treatment, zero customer service, sides with the Landlord at every opportunity and even allowed the landlord to get me out of the property because he didn't like me constantly complaining about the poor unreliable central heating / boiler system - something that would not have been the case had the landlord properly repaired and maintained the boiler in full working order in the first place.

Then had the audacity to pull me on damp issues that I'd flagged 6 months previously and expected a deduction in my deposit refund in contribution to put it right! Shameful attitude towards a hard working honest genuine tenant and certainly not Number One in my book for Customer Satisfaction. I felt and still do feel extremely let down at people I trusted to be decent honest and understanding and who I thought were nice people to deal with.

I would highly recommend Glyn-Jones in Rustington if you are either buying or selling. I had the pleasure of dealing with Graham, who not only made a note of the kind of property I was looking for, but went as far as keeping me updated as to the state of the market, and giving me some insight as to when something suitable might become available. Graham was fantastic from start to finish.

He was always on the ball, and kept me updated constantly. He also chased the solicitors when necessary! I've dealt with a few estate agents in the past, and I can honestly say that Glyn-Jones are without a shadow of a doubt the most conscientious and approachable of the lot! Thanks again guys.

All the staff @ the Rustington office were of great help, from finding a buyer, through to finalising sale. Very professional and friendly. You could'nt be in better hands. l would highly recommend them. Stan Hickman.

Thank you to Steve Williams in the Littlehampton office, he was always professional and very helpful throughout the sale of my property. I would recommend him and his office to anyone wishing to sell. Thank you so much.

From the first time we met Victoria of Glyn-Jones we found her friendly and professional, throughout the process of buying our bungalow we was kept informed on progress which was very much appreciated. We would certainly recommend The company.

We found Glyn-Jones to be the most efficient estate agent we have ever used. Colette kept us very well informed on the progress to complete the sale, Always responded to queries and chased all parties involved in the chain. When Colette was not available, colleagues responded on her behalf. IT IS GREAT TO DEAL WITH A PERSON AND A COMPANY THAT RESPONDS AND EXCEEDS YOUR NEEDS.

Best in the business! A neighbour suggested Glyn-Jones when we decided to sell our house and from start to finish they were brilliant. Having dealt with all members of staff there, they were all very friendly and were responsive to any of our questions. In particular Victoria & Colette dealt with everything perfectly through the pandemic with a lot of viewings in a short space of time keeping us fully informed at all times.

I have had dealings with other estate agents in the area and the services provided was nowhere near the level Glyn-Jones provided. No chance I'd ever use anyone else whilst these agents are around. Thanks for everything again.

The whole of the Rustington team did a great job at selling my property. Particularly Victoria who took care of the sale which ended up being a long long sale due to problems with our ongoing purchase. She regularly spoke with my buyers keeping them informed and happy throughout the whole long process. Graham made us feel comfortable and listened to our view when giving us a market value, Colette was fantastic in making us feel safe whilst taking photos of the house and talking to my toddler. The others for always passing on my messages, keeping me calm and getting my calls returned. Can't fault this team, they are fantastic.

The service received from everyone at the Rustington office of Glyn Jones was first rate. Colette in particular kept in regular contact, was the consummate professional and throughout the property sale she ensured that we were kept up-to-date and was always available to answer any questions or concerns we had. The whole team are extremely approachable, friendly and very responsive - calls are always returned and questions addressed promptly.

We always felt we were valued as a client. I cannot recommend them highly enough - for excellent service and professionalism, don't hesitate to instruct Glyn Jones in Rustington!