Harrisons Residential

The team at Harrisons are superb. This is the second time I have had experience, one selling and most recently a purchase! Ernie, John and Kate are so helpful and extremely professional. They made the whole process from the initial telephone call all the way through to completion very easy with regular updates. Would highly recommend them!

Because of the stress involved in buying or selling a property I believe that a good relationship with the estate agent is the most important factor to consider. Overall I would say that the service offered by Harrison's is outstanding. The staff are down to earth. The responses were good and their processes based around the customer. Earnie is a credit to Harrison's.

He was professional throughout the process and I was impressed with his communication skills. They certainly stepped up to the bar when it came down to the final stages of the transaction when stress levels were at their highest. They quite simply delivered when they needed to. If you are looking for an agent in Medway to buy or sell through I would certainly recommend Harrison's as a worthy candidate. The house moving in gift was a pleasant surprise as well. The icing on the cake. Choose Harrison's!

Extremely poor and unprofessional company. Contacted to view property as first time buyers, went through financial situation to purchase with mortgage in principle confirmed with Harrison's. Viewed property and wanted second viewing before placing offer. Took 4/5 days to rebook not a problem for me. On 2nd viewing we was confident property met our requirements and placed offer for full asking price.

Offer was declined by email reason (during lockdown a number of sales fell through because first time buyers struggled to get finance because of stricter lending criteria, but we had mortgage in principle which Harrison's where aware before original viewing allowed) so why did we waste our time on 2 viewings? So there was know chance of excepting our offer but where still booked in for viewings? Seems like hidden agenda. Companies like Harrison's is why Estate agents get bad reputation. After my experience I googled them and found majority of customers Have left negative feedback clearly with good reason.

I have known and dealt with ernie at harrisons for a number if years. He is always very professional and really takes the time to understand your needs as a customer. He is always looking to give the best customer service possible. Highly recommended

Where do I start.if you choose Harrisons in Rainham Kent to sell your property I would strongly recommend keeping a log of your communications with them. Very professional to start with through Ernie but began to go downhill when a couple of viewers weren't actually given the address so had to rely on Google Street View to find us. When I reported this I was told that couldn't have happened as they always send the address.

Guess we were unlucky to get odd viewers who mentioned this issue. Whenever we rang and couldn't get Ernie we constantly got told "Sorry I don't know the file" and we had to push to get someone to call us back. As mentioned by other reviews, Kate simply did not listen and repeatedly spoke over us until her behaviour was highlighted to her. We actually thought Ernie had left due to the massive gaps in contact from him.

When we finally found a property and informed Harrisons, Kate actually said "oh yes we had seen the house marketed ". Only Kate could tell you why they chose not to tell us about the property. We had to continuously chase to finalise the last dates and even our buyer was let down by Harrisons promising updates that never arrived. Happy to provide any one interested with a time line of our issues. Definitely not value for money or professional in our experience.

We have always used Harrisons Residential to move. Always professional and helpful. Jon and his team worked tirelessly from selling our house to keeping us updated and on the right pathway to finally moving.

Amazing from start to finish. Stop searching and just go with Harrisons as your estate agent, you won't regret it. We sold our house with Harrisons and the service given was excellent. The whole team was amazing but we have to give a special mention to Kate who looked after us through the entire process and genuinely cares for her clients and the end result. Agents we have used in the past only care about the sale and would give up when things got difficult or time consuming but Kate and the Harrisons team genuinely invest in their clients to make sure they do everything they can for you.

We had a difficult time with our chain (outside of ours and Harrisons control) and took 7 months to complete but Kate was amazing and kept on top of everything, resolving multiple issues along the way and ultimately got us into our dream home. We could not recommend a business higher. Worth every penny.

Professional and polite company My experience with Harrison's was excellent. The staff were very friendly and helpful throughout a very difficult sale. Nothing was too much trouble. Sonia, John and Graham, I thank you for your patience, kindness and professionalism.

Harrisons were recommended to us for the sale of our house, we are so pleased we used them and their commission fees are not overinflated at all. Our house sold quickly and for the price we wanted, we then had some problems at the bottom of the chain (no fault of ours or Harrisons) and Kate tirelessly chased this up for us. The communication with Harrisons was always excellent and we were kept updated through the whole process.

I would not hesitate to recommend Harrisons for their professionalism and helpfulness. We mainly dealt with Kate but when she was not there the whole team were excellent and speedy to respond and help with any questions and chasing that was needed to complete.

We have been very pleased with the service provided by Harrisons in the sale of our house recently. Kate in particular should get a special mention for keeping us well informed throughout the process and chasing up solicitors and generally being proactive to ensure the smooth process of the sale. We would happily recommend their services.