Heywoods Estate Agents & Surveyors Ltd

Really pleased with the excellent service that we have received from Heywoods. Completely professional and friendly. Lottie has made this whole process easy and seamless. Thank you Lottie, you have been amazing!

I have recently sold my house with Heywoods. Chelsey came to see me, and I explained that I was looking for a quick sale. Chelsey gave me great advice and took photos on the initial visit which was tuesday lunch time. The house was on the market at 9am the next day and by 11:30am I had received my first offer at asking price! Throughout the whole process Chelsey was easily contactable and answered all my questions. Very happy with the service! 5 shiny stars out of 5!

After a prearranged viewing of a property the agent did not turn up and were not contactable. An email complaint eventually had someone respond, but with no solution. Upon enquiring about something else there has been no contact from an agent. Buying, or selling I do not recommend. EDIT. 29.3.22 I gave them another go after searching for a property. I went through an online enquiry form and I never got a reply. I am wondering if they have any interest in selling.

As a new landlord I couldn't more happy with the service I've had from Heywoods. I was apprehensive as this is all very new to me, however Lottie was able to provide the time to give me all the information I needed and was able to answer all of the questions I had to put my mind at ease. The turn around from our initial meeting to the property having viewings has be so efficient.

Both Lottie and Charlotte (who came to take the images of the house) have been both so professional and positive. I'd highly recommend Heywoods as an agency if your looking to let out a property. Thank you!

Put my mother's house up for sale with Heywoods. Met Chelsea Tuff at the property. Very professional. House quickly on the market, well presented on the Internet. Good number of viewings immediately. Kept well in the picture of what was going on by Chelsea, Ryan and Vincenza. Property is now showing Sold Subject to Contract. All very good so far.

Went for a viewing where a member of Heywoods met us there. She was very uninterested, couldn't answer any of questions and we ended up walking out. She even said she wanted to go to Morrisons to do her shopping. Also, called to arrange a viewing of another property first thing Monday morning by Tuesday afternoon still not had a call back or anything. Waste of time. I now dread it when I see a house that's under Heywoods

I have rented from Heywoods for the last 2 years. The service I received has been great. It was largely down to the property manager Amy who has been outstanding. Whenever I had queries, or when maintenance issues occurred she has been very helpful and responsive. When Amy was absent, the service wasn't as efficient.

I listed my rental property with Heywoods and found the service to be outstanding. I dealt with Charlotte and she was really helpful and kept me informed every step of the way. My property was listed on the Tuesday and Charlotte had found me a tenant by the Friday. Fantastic service!

We used Heywoods to sell our house. The customer service we received was outstanding. From the first phone call to the day we exchanged contracts, we found the team to be attentive and professional. We dealt with Kelly initially, who was very knowledgeable and informative, but also communicated with the rest of the Newcastle team. All of the staff were polite, friendly and supported the process of selling our home. I would definitely recommend Heywoods and would use them again if I needed an estate agent.

Highly recommend the team at heywoods. Charlotte visited us quickly upon request to value the property and I found her knowledge fantastic and she gave me confidence that we would have a great relationship throughout the sales process. I also met with other local agents and online agents but felt very at ease with heywoods process. Also like that it's no fee to after the sale and no long term contract in case we hadn't been happy.

On agreeing to put it on the marketing wonderful pictures were taken and the board was up as soon as we gave the go ahead. Within hours we had lots of interest and Rachel and Chelsea were fantastic at at keeping us up to date. We were very lucky to have lots of interest in the property and offers and as it was the first time we have put a house on the market the guidance of Chelsea and Rachel on how to proceed was much welcomed. I can't praise the team enough for making the process so smooth. Thank you