Lancasters

We found both Luke and James at Lancasters a pleasure to work with during our most recent house sale. They were excellent at keeping in contact with us, working on our needs but also advising us soundly where necessary as well as going above and beyond to make sure the transaction was a smooth as possible. I would highly recommend Lancasters and will be referring them to any of my family or friends who are buying or selling a house.

After receiving a dozen txt messages from Megan to visit a property, I attended only to later find out that I wasted an entire morning of my time. After calling the office and leaving messages on Megan's phone the company failed to reply. I find this an appalling way of doing business. If wasting my time was non-intentional they sure did not care to let me know the reason.

Would highly recommend Lancasters. Luke and Megan always have time to take calls and offer advice. In a world where everything is upside down their service has not wavered.

Friendly, approachable and Becky is an absolute superstar! Moving, without her help, would have been even more stressful.

We found the service from first valuation appointment to completion exceptional. Communication with Norman who handled our sale with energy and efficiency was great- he didn't hesitate to get in touch and talk us through issues such as presentation of our home and the market and he worked very hard to achieve an excellent result for us in a relatively short time. Becky managed our sale very efficiently and we felt in safe hands throughout. Absolutely the best estate agent experience we have had to date!

We made the move from London to Surrey, Becky was great at dealing with the house purchase from beginning to end. She kept us up to date and dealt with any queries promptly. We are now very happy in our new home! Well done to everyone at Lancasters, a big thank you! Rob & Sabrina

Excellent estate agents, totally professional with the best marketing materials online and in print including great photos and property videos. If you want your property to look great on line Lancasters are the ones to do it. Highly recommended.

A very professional service. They have a great team of people working at Lancasters estate agents, I have found them to be efficient, polite, respectful and very knowledgeable about the property market. They take the marketing of their properties very seriously and always ensure they look great on line, backed up by great people to deal with. I have no hesitation in recommending their services.

Very provincial; poor representation. Asked for a valuation on a shared property and we received a terrible valuation. Bad communications and a methodology. Compared to 3 other agents in Banstead these were stand out the most small scale and most apathetic in relation to market value. I would not have used to market my property.

Would highly recommend Lancasters Estate Agent to any family or friends looking to sell or purchase a property. From the moment, we instructed them to market our property, we were in communication with them regularly and was updated on feedback from viewings. When we got an offer and this was then accepted, we were then receiving regular updates on how the sale was progressing.

On the date we completed, we received a call from the team to congratulation us and wishing us all the best. If you want an agent that is professional and will give you good advice and find you the right buyer/purchase, then these guys are the one for you.