Ibbett Mosely

Good luck calling these people on a Saturday, no one will answer. Tried to call from 10am to 1pm

Ibbett Mosely dealt with the sale of our flat with tremendous professionalism and integrity. The whole team was wonderful but Giulia deserves a special mention for going above and beyond to help with our onward purchase, which proved unexpectedly difficult. We felt we were in extremely good hands at every step of the way and recommend them wholeheartedly.

Please stay away from these cheats. Had a horrible experience dealing with them yesterday. They took a one-week holding deposit and all the detailed information(which I filled for 2 hours finishing late till night) and the next day their Branch manager called and said she can't give me the property as the owners would not want a young family in it.

This is ridiculous if that's the reason they should have put this into the property add itself or let me know before taking the booking amount. I humbly suggest people stay away from such cheap agents.

Excellent service! Very impressed with Ibbetts and their dealing with our house purchase especially during the Covid situation. We were always kept up to date in the transaction and nothing too much trouble. Would definitely recommend. Giulia did an amazing job as sales progressor thank you once again we love our new house

If I could put 6 stars I would. The team, particularly Giulia, Mike and Harry went above and beyond to make sure the house purchase went through as smoothly as possible - even in these difficult time of Covid. Thank you team, I can't recommend you highly enough!

Excellent professionalism and great customer service provided throughout the whole experience of our house purchase. Both Giulia (sales manager) and Harry (agent) were extremely knowledgable and provided us with regular updates at very stage of our purchase. Would Highly recommend.

We have been waiting for a week to finish the process of renting our house We were asked for papers etc.and we given. and 5 days before we got home they told us that Stella couldn't give us the house because she needed a guarantor. And that the money we gave for a guarantee will not be returned to us. For 4 years we have never had problems with HELENBREZ at home. We paid rent every month and always on time. We are very upset and disappointed for this you are doing to us

Wonderful to sell through. I was worried reading a previous post but my fears have been put aside. I was given polite and excellent service by Alan and Nicola behind the desk and they gave me great advice on my items I wished to sell. I would definitely use them again.

Where do we start! The office is absolutely dirty, messy and smelly. The moment you meet the auctioneer a grumpy man(Alan)at the office in Sevenoaks. He(Alan) walks in the room and never said hello or introduced himself in a polite way. I however did say hello and my daughter did too being we are friendly. Not a good start but I did let it go. I go back to agree auctioning my jewellery week later, why I do not know.

I gave Alan my jewellery in a neat velvet box. He suggested to put them in a quality street chocolate tub of which I actually told him not to! Over 1,000.00 worth. The catalogue recieved is basic, cheap and out of touch no pictures. At the auction I caught the end, my jewellery was laid in a old plastic tupperware box in the glass case! The lady then put my jewellery in a plastic A4 sleeve and totally knotted the necklaces.

In a very kind manner to Alan I said that to try and keep my items in my nice box and lay my items in a more attractive setting next time. He then told me that it would be better to not bring my items back for them to auction again, permanently. I couldn't believe his cheek! My daughter and I gave them a piece of our mind. The lady also had the nerve to say very sarcastically I was the one who brought my items in the quality street tub.

My daughter told her it was Alan! Well to be honest I would not let them anywhere near my items ever again. They are rude, unprofessional and no respect to the customer. I would not step a foot in that grotesque place. Any excuses or replying back will not be replied to! Good luck to anyone else but be aware

Testimonial from Janet: "The service I received from Ibbett Mosely was brilliant. The team kept ne in touch every step of the way. I'd recommend Ibbett Mosely to anyone."

Auction section is NOT ON THE INTERNET. They are Unprofessional, Rude and Dishonest. Charges added without discussion let alone agreement, complete disarray of admin, covered by rudeness then dishonesty. The nastiest people I have ever dealt with and services only needed due to serious family illness. Instead of empathy I experienced true nastiness at a very difficult time. Beware!