Allan Lex

Lex Allan Grove dealt with the sale of my Mother's house. My Mother had moved into a Care Home so it was an emotional sale. The staff were efficient and professional, but also compassionate and kind in their service. They kept in contact, updating me throughout the process. I would highly recommend them.

We have recently purchased through Lex Allan and they were absolutely fantastic throughout. Our move in pack was such a nice extra and the tonic was very useful on the evening that we moved in! Thanks so much for everything you all did.

My Honest & Humble Review. I came across my 'new' house in late December of 2021 and honestly had very little hope after being knocked by the loss of a previous purchase which fell through. However, we still viewed and with our fingers tightly crossed an offer was put in. Though, the difference with this new property was that it was listed with Lex Allen Grove. Talking from experience, yes, a good solicitor is desirable when purchasing a house but a good Estate Agent alone is one of the key ingredients behind an extremely pleasant and smooth sale.

I can honestly and genuinely say each and every person in the Halesowen branch was a breath of fresh air to deal with. A small family as such, no matter who picks up the phone you know you're in good hands, no waiting or time-wasting whatsoever, a service with a true purpose built on trust. A special shout out to Lex Junior, Jess, Lisa, Tom and Millie.

The guys are active and readily available right from the get-go and wont hesitate to help both the buyer and the seller which wasn't the case for me with another 'popular' estate agent who was only interested in supporting the seller. Thank you guys, It was really amazing meeting you today and finally being able to cross the finish line. If i were able to give more stars, id gladly do-so. I genuinely look forward to my next encounter with yous. God bless!

Having just completed our family house sale with Lex Allan Grove we would like to say a big thank you to all the staff in the Halesowen office. from start to finish your service has been excellent always keeping us informed & answering any queries along the way. Extra special thanks to Dawn for her caring friendly & professional help & advice to ensure the sale went through smoothly at what has been a very emotional time for all the family so with Dawn's help & guidance she certainly made the process a very positive one. We would highly recommend Lex Allan Grove thank you all so much.

Each time I engage with Lex Allan it's just frustrating. I previously had my offer accepted on a property for it to fall though after months of delays and poor communication. Vendor and LA having different stories every time! I have recently booked a viewing to then have it cancelled but told it was unconfirmed?! I then re-book to then be told a few days later it would be cancelled as the vendor has accepted an offer. That's totally fine but maybe if my original booking had been fulfilled then maybe I wouldn't be left feeling frustrated.

We have just sold our property with Lex Allen in Halesowen. An excellent service from start to finish. All the staff are so dedicated. Dawn Hughes in particular was superb. She chased solicitors when needed and kept us informed of what was happening throughout. She went above and beyond to ensure ourselves and the purchasers were happy so that everything went as smoothly as possible. Thank you so much to everyone at Lex Allen. We really appreciate everything you did to make selling our property as stress free as possible.

I sold my second home with Lex Allan earlier this year. From the moment Lex came to value my property, I was impressed with his knowledge and expertise. He took time to advise me and, just like his staff at the Stourbridge branch, went above and beyond every step of the way. Due to the timing of my sale, I was fighting against the stamp duty. holiday. Jess and the team kept me informed and did everything they could to make this happen - thank you! I would not hesitate to use Lex again and would highly recommend this experienced agent. 5 star service.

After five months we finally completed on our purchase yesterday. The staff at Lex Allan have been superb in keeping us informed along the way, especially Jess who is a real credit to the company. Thank you x

Huge thanks to everyone at the Halesowen branch, completed our purchase today and you guys have helped the process to be smooth and kept us upto date. :

Lex Allen recently sold my flat and were great. Lisa in particular was the savior chasing up solicitors and buyer when everything seemed to go pear shaped at the 11th hour. Highly recommended!

Over the last 16 years Lex Allan Grove have been our Estate Agent of choice for 3 property sales following an excellent experience with them when our first home was for sale by them. We are due to move tomorrow and, as always, I cannot fault them. From start to finish all of the team have been incredible. All the staff have been brilliant, from Jess, Hannah and Jenny, always so friendly and responsive.

Then Dawn, who is just amazing at her job and was incredible through the sale of our home. Then Lisa who has been first class, seeing us through the purchase of our forever home, always so friendly and quick to respond or give me a call with regular updates. She is simply the best! The entire team are brilliant and I honestly don't believe there is a better Estate Agent. Top people!

I've been dealing with Lisa on a property in Halesowen, I just want to put on the record her professionalism dealing with what turned out to be a drawn our chain, she has kept me going when I was ready to walk away, I know it's taken it's toll on her but I cannot give enough praise and credit where it due. I've always said feedback is good but she deserves much better that words. You have a star working for you regards a very happy satisfied buyer.

Cannot recommend the sales team enough. Out of 11 properies we viewed, 8 were with Lex Allan, Halesowen and we mainly dealt with Jess. Having had experience with Agents not returning calls and generally not being interested in us, it was great to then deal with Jess. She was always there to help, her customer service levels were high and her infectious happy nature made us want to find our home with Lex Allan and we were happy that we did.

The after sales experience with them was no different and special mention has to go to Lisa. We have no doubt that if it hadn't have been for Lisa, our purchase wouldn't have completed 3 days ago. There were so many ups and downs and it was a very stressful experience especially the last 2-3 weeks but we always felt at ease, in good hands and always looked after by her. What an amazing team! Thank you again!

Lex Allen Grove recently sold my house and the team at the Halesowen branch were absolutely fantastic. They arranged all the viewings as I live quite a way from the house, and Dawn was amazing in guiding me through the offers and helping me choose the right one. The team were constantly chasing up the other members of the chain to ensure a smooth sale.

I have had previous bad experiences with another estate agent and was so relieved to find that Lex Allen Grove were professional and efficient, and did genuinely seem to be working in my best interests. I would 100% recommend them!

We sold our house with Lex Allan Grove in Hagley, they were absolutely fantastic! Due to a number of unfortunate circumstances and the pandemic, our move took an extremely long time but everyone at Lex Allan went above and beyond during a very stressful time for us. Kirsty, Rob, Jess and Ellie were all absolutely brilliant and I wouldn't hesitate l to recommend or use them again in the future, they are a credit to the business. We are very happy in our new home, thank you so much for all of your hard work that go us here!

The team at the Halesowen office have been professional from start to finish and I would highly recommend the services they offer. From the initial call to ask for an evaluation through to the after sales team everyone has been prompt, kept their promises and kept me updated throughout the process. I would especially like to thank Jenny and Lisa on the after sales team whose advice and assistance was invaluable.

I worked as a Quality Advisor for a national Insurance company and have to deliver feedback, coaching and training on Customer Service skills to people dealing with sales and complaints. So I have a high expectation of Customer Service skills but I can honestly say than Jenny and Lisa excel at this. They are a great asset to an already excellent team. Thank you Lex Allan Grove.

From the beginning the level of service was profession and polite. their impeccable approach meant that our property was marketed very well. the true value of Lex Allan Grove comes in their after sales service. without doubt had it not been for Sales Progresser Jenny and her determination and positive approach our chain would have fallen through. I can thoroughly recommend Lex Allan Grove for selling your home.

My partner and I have recently used Lex Allan Grove, and could not fault the service provided by the team. The team were always friendly and approachable, and I felt that I was always kept up to date with what was happening, I never felt as though I had to chase for anything. As I am new to the housing market, I always felt that I could ask anything and any questions I did have were answered and resolved quickly, in a way that helped me understand what was going on. I would highly recommend Lex Allan Grove, and cannot thank Dawn, Lisa, Jess and Wendy enough!

The service was very good from Lex Allan. The number of viewings were a little low, the price reduction came sooner than I expected but did generate a bit more interest. It's difficult to assess given the fact we were in the midst of the pandemic. Feedback on viewings was immediate and constructive. Once an offer was accepted the service was very good. Lisa was particularly good at keeping me updated as the sale progressed. A couple of stumbles along the way but that's the housing buying process, we got there in the end.

Just popped into the Halesowen Branch to thank 'the best' Estate Agent in town. Always knew all there was to know about the NUMEROUS properties we viewed with her and always very helpful. Thank you Lisa for all of your hard work. Mr and Mrs Heather.

Cant rate them enough. During our purchase we were kept up to date every step of the way. Every promised callback happened within the hour and everyone we spoke to knew every detail of our case. Will definitely use them in future and would recommend them to anyone else