Oulsnam Robert & Co

We would like to express our specific thanks to Peter Styler for his help and support in connection with our recent sale. He always responded promptly. to our emails and phone calls with unfailing professionalism and courtesy and kept us fully informed throughout the whole process. Everyone at Oulsnam, Bromsgrove, Nick and other members of staff were also extremely helpful and friendly. Many thanks to all. S and K Green

We recently looked at purchasing a property in Bromsgrove, that was on the market with Oulsnam Estate Agents. The service we received was excellent, with a special mention for Emma Wright, who was great to deal with throughout the process. Very helpful and nothing was too much trouble. Thank you!

We're first time buyers who had been introduced to the frightful and intimidating market by Pete and honestly and genuinely, he is brilliant at what he does. From the perspective of potential buyers, we felt respected and supported in our decision. I think the service provided might have been half of the reason we loved the house. The way in which they sell houses, it feels like they really care.

It didn't seem like just an asset but a future home and there's a degree of appreciation that what they are selling had been someone's childhood, life, work, etc. We were offered continued reassurance, support, efficiency to an impressive level, information but most importantly, we were welcomed in a genuine way. There was no hard sell, expectation or rush, it was a clear illustration of what would be best practice in the world of estate agents. If you're looking to sell a home, honestly these guys are great. If you're buying a home, you'd be lucky to have these guys.

Thank you to Tim and the team for being extremely helpful and professional in helping us to buy our first home. They were all so lovely and approachable and I wouldn't think twice about using them to when it comes to selling. Thank you again for all your help, even with how stressful things became you were always there to reassure us and help move things along. 100% would recommend!

We viewed a couple of properties and was met with the utmost professionalism with Pete. He really listened to our needs and although we ultimately ended up buying our house through another agency, I can't fault the service we received with Oulsnams. Staff at the agency were really friendly, and followed up with phone calls. Wouldn't hesitate to deal with again.

We recently completed on our property and the service from Oulsnam was fantastic from start to finish. Our viewing was with Peter who was extremely professional but also friendly and the rest of the team who we dealt with over the phone were always helpful. I would recommend Robert Oulsnam to anyone either looking to buy or sell a property.

The service and attention to detail that Tim Jewkes provided throughout our house sale was exceptional. Selling a house is never easy or straightforward and we had the added complication of being on the other side of the world. Tim was always available to talk, would respond to emails within moments at all times of the day and night and guided us through the process and reduced stress on many occasions. He negotiated well on our behalf and ensured we were well informed at every stage, often going above and beyond. Excellent, five stars

The team at Oulsnam's were professional and helpful at all times. Antoinette was particularly supportive in keeping me in the loop with any updates and helped chase our solicitor when the process had slowed down. I can't recommend them enough when selling my house.

We marketed our property with Oulsnam Bromsgrove, and couldn't have been happier with the professional and considerate approach from every member of the team. Always great on communication and matching potential buyers to our property. The team provide a high quality service and will be the Estate Agency I recommend to all those in Bromsgrove and surrounding area. Special "thank you" to Tom Miller, he has a great eye for detail and always thinking one step ahead.

I was helping my parents sell their house and I am not local. However Tim Jewkes and his Team have been brilliant in helping me to do this and have made it as smooth as possible. Tim in particular has gone the extra mile to make the sale happen and always responds quickly to queries and problems. Olivia was also very efficient and no questions are too much. Thank you for finding us a buyer and seeing us through the process, I wouldn't hesitate to recommend you to anyone!

This week has been all about estate agents. Today, in particular, was all about Oulsnam. So far, in our hunt for a house to rent, I have only met one member of estate agency staff who seemed remotely enthusiastic about the properties that they are trying to let out. Sadly, Oulsnam's man was no exception to the rule and didn't seem particularly fussed about any of the places we looked at.

While this might sound like a relief from the hard sell it actually makes you feel a bit concerned: if they can't get enthusiastic about their own properties, how can we? Again, the chap showing us round didn't know a single thing about the properties. It must be estate agency policy to send the person that knows least about the property to do the viewing - as every agency we've seems to do this.

The administration charges are pretty steep too. As with other agencies, all the positives come from the staff in the offices. Beth rang me later to see how the viewings went - which none of the other agencies did - and was able to answer all my queries on on particular property as well as clearing up various things with the landlord.