Pococks

Wonderful service from local experts. Tom and Claire have been brilliant from the time they helped us secure the rental to now when we are having to move elsewhere. The landlord obviously uses them as maintenance agents and I'm glad he does. They are super fast and professional. Nothing is ever too much trouble and every transaction (email, phone call, in person) is friendly and efficient. I've been a landlord in the past and I wish I'd had a Pococks! Strongly recommend.

Tom and Katy are absolutely amazing and helpful professionals. Both helped with selling our flat based in Marchwood. Will recommend to all my contacts

I couldn't be more pleased with the outstanding service that Tom and the team at Pockocks (Marchwood) provided. They were totally professional, producing outstanding photos/information on my property. This resulted in an extremely quick sale and great sale price. During the period that the property was vacant they continued to communicate regularly. Several times they went above and beyond, assisting with gardeners, access for tradesmen etc. I have no hesitation whatsoever in recommending them.

Amazing service from Tom and Katy, we would definitely use Pococks again in the future. We were kept up to date and informed throughout the process and our queries were answered quickly and efficiently. We have already recommended Pococks to our friends and family. Thank you, keep up the great work!

Both purchasing and letting the property were made easy and straightforward. Pococks were efficient, friendly and very professional. I would strongly recommend them and would use them again. Thank you to Tom and Katie

Highly recommend Tom and the team at Pococks. Extremely helpful, polite and friendly. Answered all our questions and helped to ensure everything went smoothly.

We have bought and sold through pococks now and we couldn't be happier with their service, the team are dedicated to your needs and are prompt and efficient in all aspects. We have recently sold our first house through pococks and the team were informative and helpful throughout.

We had the best experience with Pococks Estate Agents. Friendliest staff and Tom was so helpful and efficient throughout the whole process. Really couldn't recommend them enough!

Outstanding family run estate / letting agent based in Marchwood. Over a number of years Pococks have helped us with the sale, purchase and letting of properties. Tom and Katy have always been extremely helpful in all aspects and knowledgeable in their thoughts and advice. They show a determination to do their best for you, with excellent communication.

Highly recommend Pococks. From the first email they were amazing, responded quickly and were always on hand to answer any questions. Tom was so lovely on our viewing & both Tom & Katy have been amazing with everything since moving in. Nothing is to much trouble. They are so easy to talk to and always so happy to help! Don't plan to use any other estate agent now!

I purchased a property through Pococks. I found them very easy to deal with and it was very clear that they really cared about their customer. Our sale fell through and so had to go back to market briefly and initially that meant that for us, as buyers, we were a little anxious about how things were going to go based on Pococks response. However, it was very clear that this was only because they really wanted to make sure that their customer got the best from them and were not messed around by buyers.

We mostly dealt with Katy and she was very professional and really responsive and communicative which made the whole process less stressful for us and I would definitely look to sell through them next time we move.

Friendly, professional and very responsive. We were selling our property in Dibden Purlieu. Tom handled the valuation and provision of the necessary information for selling. We had not sold a property in over 30yrs so needed some guidance. We had 3 separate valuations from agencies but decided to go with Pococks as Tom was excellent, very relaxed, friendly and helpful and we felt he gave a realistic valuation of our property.

Once we had decided to go with Pococks we were mainly handled by Katy. Once again, friendly, helpful and very responsive to our questions and needs. Pococks are also (we believe) the only agent in the area who charge a set fee (no sale no fee) which we felt was realistic and helped us to budget accordingly (no hidden costs). Pococks are a family business and it is clear that they care about their customers. We are happy to recommend them based on our own experience and if we had another property to sell in the area, we would definitely use them again.

A big thank you to Tom, Katy and the team. We have recently purchased and moved into a property sold by Pococks and they were all amazing. Nothing was to much trouble and without their help we, couldn't have done it. We highly recommend using their services.

I found every single member of the team at Pococks not only very knowledgeable but also extremely helpful Just wish I'd utilised them an awful lot sooner instead of the previous Estate Agent I used, who sold me the promise of a good service but failed miserably to deliver on all counts. The team at Pococks are very friendly, twined with a fabulous GSOH but are professional as well as on point at the same time.

Most importantly though, they do actually deliver what they say they will which is not only refreshing but realistically how you would expect a business who truly values their own level of Customer Service to be. Disappointingly, this seems to be extremely rare these days and by personal choice, I like to back and support independent businesses where possible anyway.

They have been so. supportive as regards to my own circumstances and nothing you appear to ask of them is any trouble at all. Having worked myself in the Customer Service Industry for many many years, these guys are certainly on a similar level and have definitely got their own business acumen just right. In summary, you'd truthfully find it a real challenge to discover a better Estate Agent than Pococks to buy, sell or rent any property.

I can assure you I'm a totally genuine and local client of theirs, who's finally managed to achieve the sale of their 1 bedroom flat in Marchwood. Also, I promise that anyone who takes the time to read my review, under no circumstances have I received any payment from them for it. "HIGHLY RECOMMENDED IN MY OPINION AND VERY DESERVING OF THE FIVE STARS"