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Poole Michael The team at Michael Poole Billingham, especially Debbie were excellent throughout my sale of my property. They provided Great service, always keeping. I have just completed my purchase/sale and dealt with Tracy Bennett at Coulby Newham office. She is amazing, has been in regular contact and has. We are an award-winning multi-branch family firm of Estate Agents selling and renting properties across Teesside since 1994. Our staff consist of local people with extensive local knowledge guiding buyers, sellers, landlords and renters.
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We are an award-winning multi-branch family firm of Estate Agents selling and renting properties across Teesside since 1994. Our staff consist of local people with extensive local knowledge guiding buyers, sellers, landlords and renters to move in our move out of their homes. We utilise the latest technology to share our property data across our network of offices - getting our latest listings to market across varied platforms and ensuring maximum exposure of the varied homes we offer for sale or to rent.
Buying a property can seem daunting if it is your first property, or a long process if you're looking for an investment, but we are here to help. We usually have in excess of over a thousand properties to choose from across Teesside, ranging from first time buyer homes to large luxury family homes.
In the UK, buying a property is at the top of many people's dreams and targets. Whether you are a first-time buyer looking for a home, or a seasoned professional property investor, our unparalleled experience means you and your wants are in very safe hands. You don't want to miss that dream home so speak to your local branch and register your details, your must-haves and your preferences.
Well, it did and following a visit to ICI Billingham, Aldous Huxley penned his highly acclaimed "Brave New World" novel and even named characters after some of our roads. Pretty Impressive eh! Whether you are renting in Coulby Newham or buying we have Middlesbrough South Covered and cover areas such as Hemlington, Stainton and the surrounding areas.
Reviews (15)
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Habeel Tariq
Apr 05, 2022
Rude, obnoxious, unprofessional.would not recommend. Staff have no respect for customers and speak in a highly Rude manner.there is no customer service
Peter Carlos
Feb 02, 2022
Micheal Poole Middlesbrough, Unhelpful, rude staff member with no sensitivity and a stick up her bottom. Not a shred of customer service skills and a terrible attitude. She needs to check how she is talks to people. Specially after you rent from them when you complain sth that wrong they never fixed that problem on time they might fixed after 6 months, this minimum.

The house moulded and cracked wall specially the toilet. I complain millions times but they not want to solve the problem now going to year. As well as I told them to change house key because I am not feel safe with the key that I have but they told me to change all the key by my own money. I don't what kind of landlord is it? Specially I am not recommended Micheal Poole Middlesbrough for foreign people because they think we not know anything thing how things are going and law!
Jackie Smith
Nov 14, 2021
We bought our house through Michael Poole 4 years ago and then 2 years ago I entered a competition thinking no-one ever wins.well I was the lucky winner. Due to covid we have only just been able to book the prize which was an overnight stay at Rockcliffe Hall with evening meals and breakfast. Included in this was 150 spending money to which I would like to say Michael Poole have been amazing. Thankyou so much for your generosity and keeping in touch throughout we can't wait to go and get pampered.
Alima Ogah
Sep 24, 2021
They gave me all the support I needed, would recommend them anytime any day.
Ishara Fernando
Aug 30, 2021
Constantly trying to get in touch multiple times for properties we were very keen on, only to get either no response, a call back within an unreasonable timeframe (i.e. after 5pm when I make contact 9/10am that same day, after I've already booked other viewings), or only a response to find out the house I was interested in and wanted to offer on was already sold.

We are not even getting a chance to go view these houses when we make the initial early contact because there's just no response or sense of urgency, even though we have sold our house, are chain free and basically ready to go. Very disheartening and frustrating from a buyer's point of view.
Ian Stevenson
Aug 07, 2021
Worst estate agent I've ever had to deal with. Wouldn't trust them to sell a dog kennel.
Corinne Coles
Apr 13, 2021
Dreadful customer service. During a pandemic where the advice is to do virtual viewings if possible, many properties have no room sizes, virtual videos or floor plans on the site. Impolite staff answering telephone enquiries and, the clincher, allowing 15 minutes to view a property before the next people turn up with no cleaning done in between! Absolutely against all the guidelines. 8 couples one day every 15 minutes and 10 the following.
Andrew Breeze
Apr 01, 2021
Maria of Michael Poole, Middlesbrough has been very helpful during the sale of our parents house. Keeping in contact with updates all through the sale, would definitely recommend Michael Poole. Sue & Liz
Samaria Lupton
Mar 21, 2021
My mum has just sold her house through Michael Poole, sold so quickly and kept her up to date. Would recommend
Amanda Williamson
Feb 20, 2021
Professional & friendly staff who kept me updated throughout the whole process. I would happily recommend and would use again if I were to ever need their service. Keep up the great work guys!
Emily Smith
Feb 17, 2021
Lovely professional staff at the Middlesbrough store. Made everything easy for us while moving and put our minds at ease. Thank you so much.
Neelam Akhtar
Nov 30, 2020
Leanne was our point of contact and she was absolutely amazing! Extremely efficient and she ensured that everything was dealt with straight away. She helped us massively with our queries and concerns and proved to be more useful than our actual solicitor!
Valerie Emerson
May 12, 2020
This was my first experience of Michael Poole & I was very pleased with the service. I was kept informed at every stage of the selling process, by telephone, text and/or email. Text notifications in advance of every viewing was very helpful indeed. Everyone I had dealings with were most helpful, going beyond their remit on several occasions & I'd like to take this opportunity to thank Maria specifically for her advice.
Ian Coates
Nov 09, 2018
This was the first time I had used an estate agent and I'm glad it was Michael Poole. From the first time I called them they were so professional. No sooner was the property put on the market than we started getting calls to let us know that people were viewing and we got feedback regularly to let us know what had been said about the property. Many thanks to Connor, Maria and Georgina for their outstanding service.
Lewis Emmerson
Mar 26, 2018
Kind, helpful and efficient staff who where very accommodating throughout the process. Only caveat would be that as a first time buyer there where times when it seemed unclear as to what was happening and I felt that I had to call to get updates more often than I should have. More contact from Michael Poole's either via email or call would have been more beneficial to myself. I do appreciate however the multiple clients they must be juggling. Overall very happy with the service provided.