Ryder & Dutton

We cannot thank Holly, Jenna and Matt enough for all the hard work and effort put into securing the sales of our houses. Their helpfulness and professionalism is exceptional and they are a credit to Ryder and Dutton. We cannot fault the service and nothing was too much trouble. We would definitely recommend using them. Thanks for everything!

Ryder and Dutton supported us at a difficult time following a bereavement. They arranged for a valuation within 24 hours as we live 250 miles away from the property and had to return home that day. Holly Kershaw was our sales negotiator and despite a long sales process kept us up to date with any developments and this reduced any frustration, she also liaised with solicitors regularly on our behalf and took notice of our concerns. She was very friendly and professional and always returned our calls. Very happy with the service provided.

Thank you so much to Jenny and Holly at Ryder and Dutton Royton. The service I got from you both, was very professional, knowledgeable and caring. Your patience and understanding was second to none. I would recommend you without a doubt. Thank you both again. Ms Clark

Just want to acknowledge Jenna Henley at Ryder and Dutton for her dedication and expertise in the potential sale of my property. Jenna worked tirelessly and went above and beyond to push solicitors, the buyer and estate agents to get me to where I am now. Although the sale didn't happen and I decided to keep my property to rent, Jenna still continued to support me throughout this stage when I needed her advice and support. She's a great girl too and is a good advocate for Ryder and Dutton.

Holly, Jenna and the team were always supportive and positive during a difficult time selling my father's empty house. The weekly security checks for peace of mind have been invaluable and the regular communication much appreciated. Definitely the best agent I have ever used.

After a lot of searching we have finally got another house to add to our portfolio. Over the months I met Jenna Henley several times, always very helpful and showed me round a couple of places at short notice too! The rest of the service was just as professional and efficient. The only mark down is the "contract ready" status that is a condition of the sale, we thought it was expensive and the searches done didn't cover all of our lenders requirements so we had to do extra.

I have been really impressed dealing with Ryder and Dutton Royton for my Recent Buy and Sell process. From start to finish their professionalism has been outstanding and responsiveness really excellent. From the buying side, Jake and Mark (had the great ability to allow me to look around uninterrupted but was always on hand with to answer any questions I had) were great and through to the selling side where Matt was excellent in conducting the viewings where I was impressed by how quickly he had people interested in my property.

The largest communication once I had agreed to buy and found a buyer was with Holly who was always a calming influence and frequently kept me updated on events. She was always prompt with her replies to questions I had and her attitude was always first class. I would say the team in Royton is the best I have ever dealt with and would have no hesitation in recommending them to my friends and family. Richard, Royton.

Holly at Ryder & Dutton was brilliant all through the buying process, as the purchase was going through in the peak of the property spike post lockdown it was great to have such good communication so I could manage my expectations and could plan around a completion date. I'd highly recommend using Ryder & Dutton Royton, great team and great service. The moving in box was a nice treat when I went to pick up the keys as well! Thanks again (and apologies for the delay in leaving a review)

Holly and team from the Royton branch were brilliant from start to finish. The process was not without its problems (not their fault). I struggled to get a mortgage due to COVID and a buyer dropped out so I expect it was not easy for Holly at Ryder & Dutton to keep the people in the chain happy and updated. Always polite, patient and professional.

Good photos and videos taken, house sold (twice) within a week. Only bad experience was with the "contract ready" package I took out with them. I filled in everything on day one and was still getting asked for answers to the same questions and information months later due to the solicitor (Garrets) who seemed to have no idea how the online system worked.

I assumed that using a solicitor that Ryder and Dutton suggested would make the process easier but it certainly did not. My advice here would be to find your own solicitor and don't feel that by using who they suggest will help or make life easier. I will certainly use Ryder & Dutton again!

Jake at Ryder and Dutton demonstrated an impressive understanding of the property market and values in our area. He knows what sells, where and why. Ryder and Dutton are professional, thorough and responsive, using a large database and broad-scale marketing network to effectively promote the properties, generating good levels of qualified potential buyers quickly. Holly and the team were very efficient following up leads and interest with excellent co-ordination and prompt communication.

The Ryder and Dutton 'Contract Ready' arrangement helped speed up the whole sale process and their co-ordination with approved solicitors reduced stress and delay to a minimum. Having used Ryder and Dutton a number of times over many years, with good outcomes, I would not hesitate to recommend them.

Awful Service Rude behaviour Awful Service Rude behaviour. We been through a viewing with this local estate agents, viewing was ok but going further was an awful experience. Staff behaved really rude. Being local I always supported local businesses but regarding them guys I would advise Home Sellers to try PurpleBricks website, at least you can directly negotiate with the buyer. with them specially if you are buying they ll always discourage your offer without informing the seller who might get agree with your offer, they always behind their own commission.

There is always a room of negotiations but they behave like rubbish. I think the services like Purplebricks.com are a good idea to sell or buy your house fixed charges and No middle man like these Ryder and Dutton. I know Seller expects the best price but behaving like your offer doesn't mean anything is bad. Anyhow my advise to sellers is try PurpleBricks.com you would like it with every step towards selling.

Had a horrific experience with Ryder & Dutton, the service is shocking, they let both myself and my tenants down numerous times with no apology. Even when I raised a formal complaint with senior management after months of problems it took over a month of chasing to get any response. One of a multitude of issues was that it took nearly 6 months of chasing to get some monies I was owed from them back! Every time they were challenged they blamed the tenants and the work men even though we knew it was outright lies. Finally managed to terminate my contract with them.

Ryder and Dutton is an estate agents and one of the biggest in the Middleton Area, some of the best houses are with them. I had an experiance today when I was viewing 2 houses which was terrible, as both houses are empty I had an emploee taking me round. My first house, I turned up 15 minutes late but I told Ryder and Dutton about this and they spoke to the rep.

My next appointment was also with him, so I thought I didnt have to worry. When I arrived, it was not a nice house at all with just a gate on a driveway filled with pot holes, no one was there. I phoned up Ryder and Dutton only to find out he had gone to his next appointment! Which was with me! I couldnt make it there as I was walking to these properties and by the time I was to make it their. he would of left due to being late.

I would defiantly not reccomened Ryder and Dutton because of this incident, I told them I was going to be late and with his next appointment being also with me, he had no excuse to leave expecially without the courtsey of receiving a phone call to Ask Where I was and Inform me of this.