Pearson Ferrier

After having a horrendous experience with my previous selling experience with other company's and solicitors, I was desperate for someone who could help me sell my apartment. After reaching out to the team at Pearson Ferrier in Bury, it was quickly apparent it was the best decision I made. With a slow start due to bank holidays and so forth due to Christmas, Iain Dawson took my case and ran with it.

He quickly got it on the market and handled everything for me, which was fantastic when I was not in the country. Without any computer system or portal, which other companies say make things easier and robust (In my case was completely the opposite with other companies), Iain kept me up-to-date at all points that was a breath of fresh air compared to the previous companies I used.

Once I agreed a sale, he was on point making sure the sale was progressing throughout, which again was awesome. Dealing with the buyer and their solicitor, he just ensured that everything was flowing through. Though the sale took longer than average which wasn't Iain or his teams fault, we finally completed in April when agreeing the sale in January which was far better than my previous sale which was almost a year with nothing in the end to show for it. So, a massive thanks to the Pearson Ferrier team and especially Iain as without them, I would not be released of my unwanted property noose. Top work by a top team and would highly recommend them to anyone who wants a very personal service!

Sam was professional and helpful right from the start. I'm a first time landlord and Sam took me through the whole process with a friendly and efficient manner and a tenant was found in less than a week. I would not hesitate to recommend, thank you.

Just had an exemplary experience buying a property through the Bury branch of Pearson Ferrier estate agents. We lucked out having a very friendly and efficient sales negotiator called Jennifer Sanders who talked us through each stage and was always contactable and returned emails and phone calls very quickly! Jenny was active in getting everything sorted when the process was stalled, chased where needed, always kept us in the loop with every development, Jenny effortlessly guided us through the process and remained next to us every step of the way. Highly recommended agents, extremely professionals, we couldn't have asked for better, Thanks Jenny!

Called and arranged a viewing of a property with Mr Pearson. Waited at the property at the agreed time/day but no one turned up. Further to waiting and calling their office I was advised nothing was in their diary for the viewing and Mr Pearson was not contactable. Ultimately wasted my time. Very unprofessional.

Mitchell and Jen sold my Mum's house which was her home of 60+ years. They gave great advice about what to do / not do to prepare the house for sale and managed the process superbly. Professional, good communication and fast to respond when the first sale fell through (buyer related issue, not Pearsons) and it was sold again in 5 days. Great work and many thanks from all the family.

Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a "day rate" to stay one extra day at the end of the tenancy but they didn't communicate with the owner of the house (who's details I never got) now the Owner of the house wants to take ME to court for not being out on my tenancy end date.

They have not communicated with anybody and of course have not took any responsibility what so ever, even all what's app messages are clearly to them. They wouldn't communicate with the landlord due to them saying she was "aggressive" towards them through out the whole tenancy. Would not recommend what so ever they cause more mental health than it's even worth!

Go elsewhere and get a proper management of your home and have peace of mind that they are giving you correct information and not costing you more money in court because they can't be bothered to communicate with the OWNER of the house, it's like they don't have a clue what they are doing. They don't fix stuff in the property but are on you like a rash if you have not paid rent by 12 the day it's due!

Some may call them money grabbers.the house was handed over to us in a absolute state and we left it in a tidy manor and even fixed stuff in the house (at our own cost) because they are not worth even asking to do a fixtures to the property. The whole house was false advertised to us as well as we was promised appliances will be left for us.on the day of moving in the house was emptied and again cost us almost 1000 more in having to provide all appliances due to again LACK OF COMMUNICATION. What we got told after making all of this known was that the owner of this branch isn't interested. But what else could you expect from this place?

Jenny and Craig, Oliver and Mr. Pearson were brilliant and delivered super fast with everything they did for us.

Critical: Professionalism Not professional at all. The agent who deals with the commercial side needs to be trained how to talk to every potential customers not talk to them like there dirt!

We would like to thank Pearson and Ferrier for a very Professional and friendly service. They kept us informed throughout the sale of our property. Special Thanks to Oliver, Ian and Jen.

I just wanted to say a big thank you to the Bury lettings team. Very professional service and they are so solution focused it is a pleasure to rent from them. Special thanks to Sam F who is an all round superstar.

We booked a viewing of a house. On arrival we waited until another viewing had ended. I knocked and a man in a white shirt I have since found out is a founding Director came to the door. I was dressed in my normal weekend casual attire of jeans and sweatshirt I felt immediately he was sizing me, my partner and my son up. His attitude resembled I"don't know what you're doing here you can't afford this house".

We are all working professionals who had travelled from London to keep the appointment. He was curt dismissive of any questions I asked by saying, "I don't know"and lied that viewing had been carrying on since 9am. It wasn't, as we were in the street at noon and there was no one there. Apart from leaving us with a need to get away from the place fast, he was arrogant, judgemental and unprofessional.

Not only did he fail the business he failed himself. We had been prepared to give a year rent upfront AND ask this agency to find us a family home to buy in the interim. Not any longer. The rot filters down from the top and reading the reviews from previous customers, I can see our experience was not unique. If the leadership is arrogant the staff have no point of reference to show them how provide a service. In a service industry, this arrogance and complacency is short sighted. There's a recession coming Pearson Ferrier, good luck!.

Great agent, very responsive and organised. Highly recommended. These guys really do surpass any of the alternatives in my area.

I have rented properties nationwide for approx 15 years and it's fair to say that my overall experience with P and F has been great so far. As a current tenant I deal with the lettings manager Sam on a regular basis. She is friendly, knowledgeable and always professional in her approach. She is always keen to assist me with any queries I have and is 100% reliable. An asset to the company and the members of the public that she deals with

From my first contact with Pearson Ferrier they became my preferred choice of agent and they have yet to disappoint. Everything has been conducted in a straightforward and highly professional manner. All communication is responded to promptly and I have received great advice from their kind and knowledgeable staff.

Great estate agent. I rented my property through Pearson and Ferrier and found them to be flexible and always there when I needed them. They were always professional and responded efficiently. I was responsible for maintaining the property but as I live in Cornwall they interacted directly with the tenant which was just what I needed.

**AVOID** Mathew, apparently Radcliffe office, showS up 35 min late, knocks on the door and tried to walk in without introducing himself nor waiting to be invited. I had another estate agent (a real gentlemen from Right Move, highly recommend them instead) so tried to explain i've someone else here. Mathew gave me a mouth full! Real attitude problem. [manners cost noting] Telling me I should answer my phone (I run 2 businesses and don't answer random numbers) - A REAL RUDE, ARROGANT, ENTITLED guy.

You can tell he has zero interest in service, striving to ensure the customer gets the best, he's there for a quick buck. Let's say, the gentleman from Right Move who was in ear shot, was STUNNED! AVOID MATHER, Pearson Ferrier. Instead, speak to Right Move, and absolute pleasure.

Were in the process of buying a house. information was not disclosed. Not fully honest. In addition most of the men there are really really rude. An unpleasant company to do business with.