Wilsons

So far the experience has been positive. Quick and painful check-in process. Received quick and effective response & help with some issues with the property when we moved in.

Big thanks to Elvin Estates I had good short term letting, no any problems in all aspects. All was repaired quick, and with good quality when needed. Staff in an agency professional, and ready to help. Will recommend.

The property that I rented had multiple issues. I reported them and they were never fixed. During my move out process the agents granted access to contracted workers without my knowledge or consent. Those workers made a mess and caused minor damage which Elvin Estates took my security deposit for. After confronting this issue, Mia (the agent) was unprofessional and unhelpful.

They clearly don't care about their customers and are only interested in money. Will never associate with this agency again and will advise anyone I know against renting or buying through them. Couldn't figure out how to give negative stars.

Rented a property from Elvins for 10 months and I've never had such a bad experience. Not just with a landlord but with any company. I was continually dismissed about everything, four windows didn't shut properly and it took 9 months for them to do anything about it. They didn't act even when their own repairman told me the *front door lock* wasn't fitted properly.

The place was a state and unsafe and they just did not care at all. The house was filthy when I got the keys, Elvins refused to do anything about it and I was told that the previous tenant's deposit wasn't enough money to cover the cost of cleaning and repairs, so I had to deal with living in a broken mess. Elvins then "lost" my inventory paperwork (twice!) in which I documented the state of the place when I moved in.

You couldn't make it up, it was truly so bad. Landlord flat out didn't care about the state of the property, dumped stuff in the front garden and showed up unannounced at 8am repeatedly. The landlord was an issue, but it wasn't just that; the property was managed by Elvins and they did nothing. A previous review from Erin calls them "Always rude, always dismissive, and in order to get anything fixed around the place, we had to call and call and call, some things NEVER got fixed." And I can 100% confirm this.

I moved after just 10 months when I expected to stay for much longer. My new property is managed by different agency and the difference between the two is SO MUCH. It's like night and day. My new place is home, safe, and the management company actually respect me and the property. Avoid Elvins at all costs.

I have to admit its a cracking gaff, however i cannot except getting 16 year olds working there whispering in my ear '' come over here and ill show u around'' im 43 and thats the last think i need. to descibe the young predator he was about 5'11 good looking, long hair (slick back) that was the just the start. after that his friend Hayden tried to rugby tackle me on numerous occasions may of made contact with something rather innapropriate. to conclude it was a bang average day 6/10 xx

Thoroughly enjoyed my time doing business with this company! From the moment I stepped foot in the wonderful Elvin estates I felt at ease and welcomed by the staff which were also really lovely to me and my family and attended to all our needs immediately. Highly recommend these agents and I will be using them in future if needed.

Firstly I would like to say a big Thankyou to Elvin estates for making my experience so enjoyable, from the moment I stepped inside your office I was tended to by the most respectful people, It was a really well organised business meaning it wasn't a very hard experience at all. Thankyou Elvin estates

Extremely poor service, the owner lies and speaks ill of not only the home owners but also about the renters. Terrible company. Notice the positive reviews are people with the last name Elvin, now their using family members to write positive reviews.what a joke.

Rented a house with Elvins and it was wonderful. The house was clean and tidy, and perfect for what we needed. Elvins were helpful and we were easily able to get hold of them during the whole process. Would recommend for sure.

Sacious premises set on the corner of the main street as yu come in to Mildenhall. They do a good range of houses, both to let and for sale, at all ends of the market. Inside, the older building is nicely refurbished and the staff are helpful and friendly. When I was house-hunting in the area I had a lot of viewings, and they were happy to allow me the opportunity for second viewings on my own (where appropriate) and would always try and find out extra information upon request. Good people, and a helpful work ethic along with a very good selection of property.