Lane Peter & Partners

I recently bought through Peter Lane. All the team were great. Anne-Marie especially, kept me updated and came back to be regarding any problems I was having when the sale process seemed to be stalling. Good communication went a long way to keeping me sane and the sale on track. I am very grateful for their hard work and patience and the eventual purchase of my new home. Thank you

Peter lane & Partners have been absolutely wonderful, to work with. From the our first enquiry to completing the sale everyone we were in contact with at the office has been amazing. They always worked hard to ensure that we had the best chance of selling and kept us fully informed throughout every stage of the process. We were made to feel like valued customers and our needs were considered and respected at all times. We would happily recommend the firm to anyone looking to buy or sell a property.

Anne-Marie was in charge of our house purchase and she was great. She updated us regularly with updates, was always happy to help and made the purchase go smoothly.

Very Professional and Helpful service. We have been very happy with the service that we have been provided by the team at Peter Lane in Kimbolton especially Cath Hoof who has been keeping us fully informed throughout the process. We would have absolutely no hesitation in recommending the services of Peter Lane. Many Thanks.

Peter Lane agent was good through our buying process. Sometimes we could not reach the agents because they were busy. There is only one thing that needs to be mentioned. When we bought the house we realized that water floating through one of our bathrooms directly to the kitchen ceiling and through the light bulbs while having a shower! Thank God, the safety fuse stopped the electricity and we are still alive.

This kind of life-threatening faults must not be covered through the selling process. Agents should be very careful about this kind of issues for not to victimised their customers.

We highly recommend Peter Lane if you are looking for a friendly, courteous and professional bunch of people to ensure that your move goes smoothly. They were our estate agent when we bought our house 21 years ago and have now successfully helped us to sell it, we are moving out of the area so probably won't ever get the chance to use them again but we do highly recommend them! A huge thank you to Matt, Colin, Anne-Marie, Katie and Christine.

We had excellent, prompt service at all stages of our sale. After our sale had been agreed we had at least weekly updated on progress right up to completion. Staff were pleasant and professional at all times. We would thoroughly recommend Peter Lane, Huntingdon to anyone needing an estate agent in this area.

I was impressed by their detailed local knowledge and the quality of their advice during a difficult sales process exacerbated by lockdown(s). the team were proactive when issues surfaced and very responsive to our needs.

To say that the service and communication was poor from Peter Lane would be an understatement. I was planning to sell my house through them, and it went something like this: 1. An agent came to my home to do a valuation - had done no research on houses sold in the area and didn't know that a house exactly the same as mine had been sold down the street within the past month (by Peter Lane) and although he was here to do a valuation asked me how much to put it on the market for and just agreed with what I suggested.

I let it go, he seemed nervous and I assumed he was new to the role. 2. Viewings were booked and I was continuously asked to conduct the viewing myself although I had expressed from the start this was not a possibility. I didn't receive any feedback from the viewings and when I chased, they would say they'd get back to me and never did. 3. After initial viewings things went quiet.no communication, no consultative service about what our next steps could be etc.nothing. 4.

After months of no communication whatsoever I called Peter Lane, they apologised and said they'd send someone else round.which they did - he was full of apologies and a promise to ensure we got a better service from this point onwards.we then heard nothing from this guy either! 5. The government announced the stamp duty holiday and naturally there was an increase in interest - I received contact when someone wanted to arrange a viewing, no follow up to advise on feedback and on two occasions when I had chased they said that the viewing didn't take place as their agent had failed to show up at the correct time.

There was also another occasion where they had to cancel due to staff sickness (which I understand is an unforeseen circumstance, but after the countless issues I had experienced I was surprised it was my viewing they wanted to cancel). They could then never get hold of the viewers they had let down to rearrange. I assume they had as little trust in Peter Lane as I did at this point. 6. Asked Peter Lane to take my property off the market, 1 week later still not done - had to call to chase! At best Peter Lane acted as a key holder to let people in my property, at worst they were stopping viewings as they couldn't get a simple booking right.

I was very happy with the overall experience We have had from looking at the property to buying and completion Ann Marie has been fabulous throughout, very helpful and informative, always laughing and really seems to enjoy her job. I would have no problem with recommending anyone who wishes to use these estate agents in the future.

Fairly good service, but they have a reputation of 'working' for the seller more (only a bad thing if you're buying through them). As with any estate agent, get used to chasing them up on the phone to keep things progressing.