J Lord & Co

Absolutely tip top professional service that, once experienced, will make you realise the weakness in the online model. With a company like J Lord's you have an actual base to contact, staff who genuinely are interested in giving you the service you deserve and seem determined to be the best. They succeed. We purchased a house from J Lord and Co and felt nothing but utter satisfaction with the service, attention, updates and utter professionalism we experienced.

They seamlessly worked with our chosen teams of surveyors, solicitors etc and would regularly call us with updates on the vendor's progress. I know this seems strong but I would seriously not hesitate to return to J Lord and Co should we need to sell our beautiful house we just bought. Jacqui, Julie and everyone else. Big thanks from us all. The Grimseys

We dealt with J Lord when purchasing our first property. There were no pushy sales techniques in the show around which really helped us remain level heading on viewing and meant we could take our time. There were many frustrating bumps in the chain over the course of around 10 months, but J Lord were so good at communicating with us regularly, on behalf of the vendor, that it really put us at ease.

They were always such a friendly team, willing to help with any queries and would get back to us promptly. We would highly recommend them again and definitely use them in future should we come to sell. Thanks again!

Not the cheapest estate agent but by far and away the best in this area. We achieved the best price as a seller but the attention to detail and complete communication puts them leagues ahead of the competition. Having experienced the buying and selling styles of some other agents in Northwich I am surprised there are still so many as competition. Get the best help, get it right and be happy like we were!

We have now had experience of working with J Lord and Co both as a buyer and as a seller so can say with authority that they are brilliantly professional from both sides of the transaction. It's refreshing to deal with a company who deliver on all their promises and clearly care about their role and their clients. Jacqui, Julie and the rest of the team are always available, and it's the same team that you view with and build the initial relationship with who are there to deal with any questions and keep you informed throughout the whole process, to make the experience as easy and as stressless as it can be.

Even during the challenging climate we have bought and sold in. Our purchase was completed off market due to the vendors preference which suited us. We never felt the sale or purchase were utilised to promote the company which is refreshing and demonstrates their integrity, leaving us feeling we were priority. We viewed a number of properties through J Lord & Co and always found them to be highly professional in their representation and behaviour. Having viewed with a range of estate agents it's clear that they stand head and shoulders above the local competition and we would not consider using any other company.

From the very first moment of walking into the office our experience of J Lord and Co was friendly and professional. The whole experience of selling through them felt seamless with fantastic communication between the small team. I was kept informed throughout never having to chase for information and they often went above and beyond. Can't recommend them highly enough.

Couldn't have asked more from the team. Highly reliable, considerate and professional. They organised and managed everything very effectively and kept me informed throughout. Would not hesitate to recommend.

We recently sold our family home and bought a new property through J Lord & Co. Jacqui and all the team were amazing, friendly, professional and supportive throughout the whole process of putting our house on the market to viewing and purchasing our new home. The service was second to non, they kept us informed of progress on a regular basis and went the extra mile to make sure everything went as smoothly as possible at what can be a very stressful time, especially during a pandemic. Thanks to all. We would highly recommend J Lord as Estate agent.

We purchased a property through J Lord & Co and we had a great experience throughout the entire process. Buying and selling a house is really stressful, but Jacqui and her team do everything within their power to ease some of that stress and take some of the burden from you. We were on a very tight schedule with a short time constraint to complete our purchase having previously been let down by a rival company on an alternative property purchase.

From start to finish they simply couldn't do enough to keep us moving in the right direction and on track. We were constantly kept us up to date with progress and keeping in touch was never an issue either by phone or email. Without hesitation and without me asking, they did their upmost to facilitate a smooth transaction and achieved everything we expected in record time.

I found that the team often worked long hours and answered all my questions no matter how stupid some of my queries may have been. I was treated fairly and respectfully at all times, and rival companies should take heed- this is how you get the job done! I specifically would like to thank Julie for all her hard work in helping us move into our forever home and taking a load off our mind! J Lord brings Estate Agency into a new dimension and category and sets the standard that others should follow but often fall way short.

In the forty or so years I've been buying or selling properties, this is by far the best experience ever in dealing with an agent. I can strongly recommend that you try them for either your next sale or purchase, you won't regret your choice.

My wife and I bought a house last week through J Lord. From popping in to register with Julie to booking a last minute viewing with Mandy on what turned out to be the perfect house for us, J Lord offered amazing customer service. After offering and starting the conveyancing, Julie was always contactable, friendly, sincere and supportive. Now we are in our house we are happy to say that J Lord made what can be a stressful experience, that little bit more pleasant! Thank you! Highly recommended

We recently sold our property through J Lord & Co and would recommend them to anyone. Their professionalism is second to none and they have been a pleasure to deal with from start to finish. The attention to detail and prompt, thoughtful communication has taken a lot of the stress out of what is a difficult process. I would not hesitate to use them again and would be happy to urge anyone to do the same. I like to support local businesses, but this is down to them being the best locally not just local. Thank you for all your efforts.

We have recently sold our property through J Lord & Co from Davenham. When we originally went into office she asked us which Solicitor we would be using and we said that we were going to shop around, she informed us that CFP in Northwich were always very good and that they dealt with CFP a lot, so against our better judgement we used them. I WOULD NOT recommend them, we only spoke to our Solicitor on two occasions and one of those was because we had complained.

But thats another story. After a inital flurry of activity and viewers (some who were quite unsuitable for our property). We received an offer vastly under the asking price and we felt that Jackie Lord talked us into accepting a very low offer with her "Estate Agent" talk. After feeling like we would never be able to sell our property we accepted this low offer.

After we had accepted the offer J Lord & Co contacted us on less than 5 occasions. We were not kept "in the loop" and at times did not know what was going on. On 2 occasions I rang and asked for Jackie to ring me back and no call was returned. Jackie did however ring me 2 days before completion advising and I quote "I guess by now you know that you have exchanged contracts and completion is on thursday".

When I rang the following day and asked to speak to her she was not in so I spoke to Rebecca in the office and explained to her that we were unhappy with the service that they had provided, never updating us etc and she did apologise. However I spoke to Jackie Lord 2 days after that and at no point did she offer an apology for the extremely poor service we have received.

She was just not interested, you would have thought that as we have family in Davenham Village and know an awful lot of people that she would have been concerned that we were unhappy with the service provided. But it felt like "You've paid me now, Ive got your money, I dont have to be nice to you"! I would NOT recommend putting your property up with this agent, the service we received was very poor and they are a lot more expensive than some of the agents in Northwich Town Centre, most of whom would give a much better service for your money. BE WARNED! Don't fall for her Estate Agent Patter!