Brockenhurst

A really smooth and speedy process buying through Brockenhurst. Matt gave us some excellent advice when we first viewed our now home and his expertise allowed us to secure the property a couple of days later. Whilst under off, Matt was always quick to respond and happy to assist with any requests or questions. We are so pleased in our new home. Thanks Brockenhurst

Working with Clare, Adam & Matt has been great. They have been pleasant, patient and very helpful. It has been a real pleasure working with them to sell my property. I would recommend Brockenhurst to anyone wanting to sell their property with the least amount of stress & hassle.

Would definitely recommend anyone wanting to sell/buy a property to contact Matt Griffiths at Brockenhurst Estate Agents, Andover. He and his team were very professional and worked extremely hard in helping us secure our bid for a property and during the process that followed. They far exceeded our expectations.

Matt thank you so much for your support whilst trying to find our new home, I had called a few estate agents within the local area who had advised that they couldn't add us to their mailing list as they had too many clients already, Matt however took the time to find out exactly what we were looking for even though we were already selling through another agent, his customer service and support has been excellent throughout. I just want to say Matt thanks for your continued support and we wish you and the team all the best for 2022! Thanks again

The team at Brockenhurst are always extremely helpful and knowledgeable. Chloe has helped me on numerous occasions and I find her friendly, responsive and always happy to help. I would throughout lunch recommend their service.

Been renting through Brockenhurst since last year, had a bit of a rocky start at first when getting initial issues sorted in the property, but since then they have been very helpful with any problems I've had. A big thumbs up to Chloe at the Ludgershall branch, always quick at replying and a positive work attitude has made her a pleasure to deal with and a very reliable contact at the company.

Clare Bladen provided an exceptional service on behalf of Brockenhurst estate agents. Her assessment of our property was fair and accurate based on detailed local knowledge and market conditions. Her friendly professional attitude engenders confidence and we would not hesitate to use her services again. She is an excellent ambassador for Brockenhurst estate agents. Highly recommended.

The house we have purchased was listed with Brockenhurst and they have been more than helpful. Cannot fault the service we have received. Matt who we have dealt with the most has been happy to help and answer my never ending questions, day or night. Thank you to Matt and the team for all your help in making our process so easy.

Whilst we didn't not end up purchasing a home with Brockenhurst, we were impressed by their service. In particular how professional and friendly Matt was to property viewing requests, he really cared about assisting us with trying to find a home when we were outbid on another property they had listed. In a busy market he still ensured to us up to date with properties that were in the pipeline. Also we must mention to Amy who was patient and knowledgeable during property visits.

My move didn't always go according to plan, but Clare and Jo were amazing. Would definitely recommend.

We came across a village house listed with Brockenhurst which was lovely but not for us. Matt the agent listened to our specific criteria and called us the next day to say a house had just come on the market & he felt would be the perfect home for us. We viewed it immediately and it pulled all the heart strings, we put in an offer which was accepted. Matt was very responsive to queries to ensure the process followed through as quick as possible.

He also arranged further viewings at a weekend to fit in with work, a few months down the line and we are in our new home. Excellent service, nothing was too much trouble (and I had lots of questions!).

I would definitely recommend Clare at Brockenhurst Andover branch if you want to sell your property - from the time she took over our sale she came across as straight talking, knowledgeable and professional. She was very responsive to any queries and always provided updates in a timely manner Thank you.

Clare Baden and her team at Brockenhurst Lugdershall were brilliant, through viewings, the negotiation and the whole completion process. Queries were always answered promptly and in full. When we picked up the keys we got a "Welcome box" of tasty treats, nice touch! I suspect that vendors receive the same 5 star treatment. Thanks Clare.

Friendly service whilst working hard to get the best for all parties involved.

Clare and the team are fantastic! They are professional, helpful and courteous. We are currently mid purchase and it's been smooth sailing so far! Highly recommended.

I booked an appointment to have a viewing today. They assured me on 3 calls that I would be the first person to view, as the tenants would not be out until end of last week. The earliest viewing was the 15.11.2021. I ring up to confirm after seeing ad says let agreed. Took no responsibility and said nothing they could do and that I should have been told. Appalling service and have now left me without a place to live.

My husband and I cannot praise Matt and the team at Brockenhurst Andover enough for their dedication and professionalism throughout the whole process. We were made to feel that the whole team was as invested in our house move as we were and did all that they could to make the process as easy for us as possible. We would recommend them to anyone. Thank you to all at Brockenhurst.

I was shown around a property by Emma Smith. Emma was extremely helpful, professional and friendly. She was very knowledgeable about the property which was very refreshing. She was able to answer any questions I had regarding the property and the surrounding area. At no point did I feel pressured and would strongly recommend her.

My comment is about the professionalism of the firm and in particular one agent. Adam at Brockenhurst showed us round a property that Brockenhurst were selling on the same afternoon as a competitor did the same at a different property. He hasn't been doing this very long but is a natural in his post. Asking the important questions, guiding the conversation without being pushy in any way.

The difference between the way the two appointments were facilitated by the agents was astounding, and we were in no doubt what so ever by the end of the afternoon that we had chosen the right firm to sell our properties. Adam led us around the property and highlighted particular features, we talked about building and development opportunities and we talked about potential drawbacks of the location.

He managed the visit, picking up on what we were saying and asking us about how we felt about certain things. We felt it was a professionally but friendly run visit and that he was also very respectful of the property. By comparison their competitor was unable to even confirm the asking price of the other property, we offered to take our shoes off on entering but the agent said not to bother and she was unable to answer questions we asked saying it was a different agent who was managing that property who would contact us to discuss, guess what that call never came.

As I said this experience confirmed for us that we had chosen the right agent to sell our home, and happily we bought via them too. Our engagement with Brockenhurst throughout this process has been professional, reassuring, reactive and honest. I would not hesitate in recommending them as the best agent locally to sell or buy through.