Haines Residential

Have just bought my first flat through Winkworth and they were supportive and informative throughout the entire process. I would definitely recommend to anyone looking for a property in the area!

Appreciate the work put in by Winkworth Blackheath (Kirsty during the initial negotiation), then Nicola & Patrick during completion Their guidance and assistance helped make the process smooth. Will definitely recommend.

Currently I am paying for a 'two' bedroom property. Unfortunately due to a severe leak I reported in 08/21 one of the two bedrooms is completely unusable due to the reoccurring leaks, and the severe damp as a result. It is now 29/10/21 almost 3 months later and the problem still has not been resolved. I reported the issue for the third time on 05/10/21 but as of 21/10/21 the Landlord seemed to think the issue was solved.

In the meantime I have been paying the full rental price for a two bedroom property, yet for 3 months I will have been unable to use a significant part of the property - a younger family member now has no bedroom, yet I still have to pay for it. I have asked the landlord/agent to consider a temporary rental reduction due to the above reason however this has been flat out refused on multiple occasions.

Despite many emails, phone calls, photo and video evidence I shared with Winkworth, the landlord still appeared to think the issue was solved. This tells me that Winkworth must be very selective on what information they choose to pass on to the landlord, or the landlord doesn't mind dragging on this issue for longer, and thus incurring significantly higher remediation costs.

This issue was first reported in August, it is now nearly November, and the fact that it has taken this long, and the issue is still not resolved will have undoubtedly incurred additional costs to tenant (My possessions now have mould on them and I now have to find another bedroom) and landlord (Has many more remedial issues to deal with). My next step will be to report all of this, making complaints to the Property Redress Scheme and seeking legal advice.

We have just bought a flat through Winkworths Blackheath. The team (Yaya and Nicola) were highly professional throughout. They were proactive and chased everyone involved in the process to get things completed. Highly recommended. Thank you!

We had a very good experience with Winkworth Blackheath during our first property purchase. The process itself was very long and not without difficulty due to Covid, but Patrick from Winkworth was incredibly helpful throughout, he responded to our questions promptly and always helped move things along as much as possible. We would definitely recommend Winkworth Blackheath to anyone thinking of selling or buying in the area.

I bought a property through the Winkwort team in Blackheath and throughout the whole process they were professional, knowledgable and extremely responsive. From the viewing, all the way through a particularly extended period of conveyancing, and up to completion, they provided a very high quality of service - especially the extremely patient and helpful Nicola in their sales progression team who was key in making communication between ourselves and the sellers run smoothly. Highly recommended.

We had been struggling to sell our property for a while and appointing Winkworth was the best decision we made. The whole team there are fantastic and got our flat sold within one month at a great price. I could not recommend the Winkworth Blackheath team more and can't speak highly enough of them.

A good estate agent makes all the difference when buying and selling your home, and I have no hesitation in saying that Winkworth in Blackheath is a good estate agent. They were professional and prompt in their dealings, both prior to finding a property and then during the buying process (all completed in record time). They were also very patient and I would particularly like to thank Yayha for his forbearance, politeness and positive attitude.

I was very impressed with the service and professionalism shown by Winkworth during my recent house sale. They were efficient, proactive and great at keeping me up to date with how things were progressing and most importantly friendly and nice people to work with! I would highly recommend their services.

We are so glad Winkworth Blackheath was recommended to us! We found their service to be consistently professional and reliable. Through no fault of Winkworths, the sale of our house was a long, drawn-out, procedure. Nicola kept in constant contact with us to let us know what was happening and to advise us as to what we could do to help things along.

Although we live on the other side of the world it always felt that, with Nicola, we had a friend looking out for our interests. So, thank you Winkworth, Blackheath, and in particular, thank you Nicola!