Kelway Law

Excellent care and service from George as we navigate buying our first home. In our experience, it's rare to have an agent who truly feels like he is working for the best for both parties. Can highly recommend.

Recently put an offer on a property in Liphook. They took over a week to get back and said they had received a higher offer, despite the price having been reduced twice already and offering the asking. Very sceptical since it had fallen through once before and I now see the property is back on the market AGAIN. Very dodgy and a poor service/customer relations

My partner and I put in an offer for a property. Unfortunately, we didn't get it. When told the reason, they mixed us up with other tenants that had also put in an offer. When I asked further about the mix up, they proceeded to give the FULL NAME of the other person. I told them that this was a GDPR breach and was completely unprofessional. The guy then said he knew he had just done a breach and that I didn't know the name.

I said the name back to him and he tried to say that I was wrong. When I said that I was unhappy he said that it was because we didn't get the flat, when in fact it was because of the mix up and the data breach. I do not recommend this place unless you're happy for your details to be given out to other people and for them to not double check who they are talking to.

Couldn't find the property I was looking for online; saw the board outside it but it's not on the website

This Company has to have given the WORST service ever! Having not been able to use the Kitchen sink for weeks, Maggots coming out of an extractor that was not dealt with for again 2 weeks, No Electric shower for 2 weeks twice and in January no heating for 3 weeks, Over Flow pipe that took 2 attempts at mending and generally RUDE people, I left the property on 10th August and as at 29th September I still have not received my deposit back. I only give 1 star as you cannot post without adding but I would not give that as they do not deserve it. DISGUSTING! DO NOT USE THESE UNORGANISED UNHELPFUL PEOPLE

Kelway Law provided an excellent services. Always very helpful and attentive. A very well run business by the owner. Went above and beyond on many occasions to help us. Couldn't recommend more highly.

The worst estate agent ever. They rented us a property where the boiler had been condemned twice and the electrics were not to regulation standards. We had to move out because the boiler was dangerous. We stayed in the property for 12 days out of the 2 months we paid rent. They then decided to charge us for cleaning and light bulbs and there was a screw in the sink? YES.

We had no problem paying our rent and wanted to just leave but they made it really awkward and charged us another 2.000.000 in fees! They then had the boiler replaced. They were truly awful and thoroughly unprofessional from start to finish and I regret ever using them. BE WARNED

Cowboys doesn't even begin to describe this company. I rented my home with them when living overseas (under a "fully managed" plan) and after a couple of years decided to sell. Hadn't particularly been happy with the service but stuck with them for the sale for ease of viewings etc. The process was a nightmare. After no interest for months the tenants moved out and we returned to the property to find mould all over the walls!

They had been doing viewings and managing the property yet hadn't even thought to mention this. No wonder no one was interested! It turned out there was a sewage leak under the property which I arranged to be fixed. On selling the property they kept a large amount of money from us for some other repairs they had done which they assured us in writing were being taken care of with insurance. When we challenged this they just stopped replying to us or taking our calls. Please don't use them. They are a liability and thieves.

Very proactive in helping me to find a property to buy. All the staff are nice, and I recommend using this company to any potential home owner.