Bansal Estates & Insurance Agents

Have been with the renting through the bansals for over 2 years and the landlord has finally decided to move us to different agents! Response times were slow, problems were never fixed and the landlord was never informed of our issues. Claimed to have done inspections every 6 months as per the contract and we only had 1 inspection in our entire 2 and a half years with them.

Also tried to increase our rent without informing our landlord. Problems wouldn't have been solved if we didn't have direct contact with our landlord. Would not recommend. Update: All of what the bansals have stated is lies. We had a meeting with themselves and our landlord and all was made clear then. Awful agents who tried to turn us as tenants against out landlord and failed in doing so. Organisation is poor and communication even worse. Avoid at all costs.

It is one of the best agencies in Coventry. On the recommendation of friends, I turned to agency"Bansal" and were completely satisfied with the work of the agency's employees - professionals in their work. The question was resolved quickly, they selected a house according to my requests and criteria. Remained the best impressions from communication with the owners of the agency and all the empoyees. Thank you for your professionalism, kind attitude and understanding of my preferences. Zanna.

I have had my property let with Bansal Estates for eight years now and have found the team there friendly, communicative and efficient throughout. This family-run business brings attention to detail and an honest, personable service that is genuinely refreshing. I wouldn't hesitate to recommend them!

Since the first day in my flat, Bansal Estate were very understanding and helped me to replace my ground floor flat with a first floor one when i first come to checkin. During my stay, they were supportive and caring. Then, when i wanted to move out for personal reasons, they helped me find a new tenant and I got my full deposit back as well as a refund for the rest days in my contract in a short time.

I am so happy for my experience with Bansal Estates professionals, and I had to thank Balraj for his kindness and his amazing service and support. Bansal Estates know how to deal with international students and try to make them feel home. They are very ethical and respectful. The flat itself was very nice and big with nice furniture. The location was amazing. I am going to miss being there.

Great experience in a very nicely furnished and modern flat in the city centre. We had a lovely year renting with Bansal Estates, we had a small leak and when we reached out to Bansal it was repaired within days. Check-in and out was also quick and easy with no complications. Bansal replied to any of our emails very quickly and we always felt taken care of.

Upon leaving we proved that utility bills had been paid and we then got our deposit back the same day. It is rare to experience such a smooth and problem-free rental. Highly recommend this professional estate agent

During my tenancy I had a few unpleasant experiences, which were mostly the landlord's fault. I know that working for an agency puts the agent on a difficult position because they are the bridge between the landlord and the tenants, and when the landlord does not care about recurrent issues, the ones taken the blame are often the agents. All the problems were reported to the agency and they tried to solve them, sometimes taking an unreasonable amount of time, but, once again, because of the landlord.

I also had some pleasant experiences. As a student, it is hard to find a place to leave my stuff before my new tenancy starts and Mr. Bansal allowed me to leave them at the property throughout the summer. In addition to that, he kindly allowed me to spend the night at the property after the checkout, because he knew my flight was only on the following day.

The Bansal Estates team is just incredible! Very professional, friendly and warm people made moving to a new place easy and stress-free. Had no problems communicating with the landlord, who was very attentive. Very happy with my decision to choose this company

My friend and I rented a property on the Warwick Road from the Bansal Estates. The Bansals were very helpful in solving all the issues we had throughout the lease period. When we first moved in, the heaters weren't working and it took a long time to get the heaters running. Having said that, the delay wasn't due to the fault of Bansal Estates but due to the availablity of a component in the boiler. And, Bansal Estates did provide us with portable heaters on request till the heaters were fixed.

I would like to specially thank Baj. He was very helpful throughout our stay and even helped us with the administrative stuff. Baj is empathetic, considerate, and sincere. I am really happy with the services provided by them and I would definitely rent through Bansal Estates again. I would recommend them to anyone and everyone who's looking for a property in Coventry.

I have just left one of the Bansal Estates properties and I can confirm that during the whole time I have been living there (10 months) they have been attentive to the needs of the tenants. The house was in very good condition, much better than other pigsties I saw before I found this one. I had to leave the house before the lease ended and they were willing to negotiate so that no party lost money and they helped me with the procedures to leave the house. I recommend them.

I highly recommend the Bansal estates. I've been lived for 5 months. And I enjoyed the best time with my husband in the lovely property. We're satisfied with the house and the team is really kind and helpful. The property is clean, well-furnished, and good condition to live. I think I will still choose the Bansals after I back Coventry.