Dauntons

28/05/21: Do not walk away. RUN! As a building, we absolutely cannot recommend this company to manage a building. We have a small 5 story Victorian conversion building in Pimlico that Daunton Soar "mAnaGes". We have been with this managing agent for a long 3 years now. We would have already replaced them, but Covid has prevented us from meeting to have an AGM. Daunton Soar is very expensive and have additional charges for every tiny bit of work they do.

The nominal amount that they quote a building can easily be doubled or tripled by the end of the year because they charge for nearly everything. And on top of it, they do all of their additional charges poorly and take forever. Essentially, they are an excuse factory. They only make excuses about why they cannot do something and why you are the person preventing them from doing their job. NO VALUE ADD. DO NOT RECOMMEND THIS COMPANY. Update: 01/07/21: So, based on my review above, Daunton Soars has resigned as our building management company.

They have threatened to make is very difficult to move to another company because they will tell another company about how difficult we were. LOL! Just to show how vindictive and unprofessional this company is, without consultation of the directors, they unilaterally significantly raised the sinking fund for all shareholders in their last demand notices before leaving as our management company.

Who appointed them directors? Who gave them this permission? They are completely confused as to what their role is. This company is as unprofessional as I have ever seen. I absolutely stand by the recommendation: DO NOT USE unless you really want to pay over the odds for the most basic services and be treated very poorly. You don't need a company which you employ to perform basic management services to treat you so bad. Atlanta Moya published a 5 star review on 26/06/21. I would be very curious if she were providing a truly independent view because her comments were absolutely NOT our experience.

Dauntons Soar have proven to be a significant upgrade on our previous management company, with regular and inclusive communication, well managed budgets and maintaining agreed standards. Excellent service with exceptionally helpful staff. I'm very grateful for their help. Very pleased using this company. I would have no hesitation in recommending them to any building in the future.

Critical: Quality There is an unfortunate lack of availability when you need them that would not be excused in any other industry.

I would highly recommend Dauntons as a tenant. The negotiator my flatmate and I dealt with, Eden, was really helpful at every point and answered all our questions quickly and comprehensively- since my flatmate and I were first time renters this was very reassuring. Very positive experience overall and the flat is lovely!

I have stayed in a flat that Dauntons manage for 2 years; overall it was ok with the agency BUT only once bad incident marked my memory. While we did not receive one single notification out of nowhere some workers started installing scaffolding in the entire building that our flat is in. We only found out later after calling the agency that there was going to be works carried out for the period of 4(!) months. Luckily it was the period that we were moving out, but not only they did not request our consent for the works that needed to be carried out(as the law requires) one particular employee had the nerve to not agree that they had to notify us for these works.

It is this behavior that forces me to leave a bad review. Other than the above incident, everything else was alright, the deposit was received on time and any maintenance to be carried out was done in a timely manner.

In a real emergency I was unable to get in contact with them, none of the phone lines worked and they didn't respond to my email.

Good experience as a tenant, they have been professional and polite. Recommended, much better than my experiences with another UK letting agency.

Mays Floorplans have worked with Dauntons for 10 years had have always found the team to be the ultimate professionals. Dauntons take care to provide brilliant customer service and are very down to earth; a pleasure to work with.

I've just finished renting through Dauntons after buying my own home. During the last 3 years, the team at Dauntons have been nothing but helpful and professional. They give you all of the information you need and take care of everything! If you had the choice of renting two properties and one was with another agency and one was with Dauntons, I would choose the one with Dauntons! After renting in London for the last 18 years, I can tell you that they have been the best agency I have dealt with.