Featherstone Leigh Ltd

We bought property from the Kew branch of the Featherstone Leigh estate agency. Prue Semba and Jo O'Sullivan were very kind and helpful. They provided lots of advice, helped us to secure the property that we liked. The purchase process went smoothly, was fair and transparent. We are very grateful, especially since it was our first purchase of property in the UK.

I have both bought a flat sold by Featherstone Leigh and witnessed sales of flats in my block of flats by them and they give buyers false information. Shameful! They also contacted me six months after I bought my flat with the sales completed and asked me how the sale was going (we had exchanged six months before!)

I've been dealing with the Kew office for a number of years and they are all fantastic. In particular, Hayley went the extra mile to arrange my end of tenancy and did it beautifully. She went the extra mile for Miles! Thank you

Great service received when selling our new flats in Kew earlier this year. The team engaged with us productively at an early stage to help with details such as finishes and specifications which helped make the flats appealing to buyers. All flats sold efficiently during the pandemic which is a great outcome. We found the team to be helpful, knowledgeable and professional throughout, especially Jo and Prue. We look forward to working with them again.

Excellent service from Featherstone Leigh, especially from Prue Semba. Prue is very friendly, knowledgeable and patient since it was my first time renting. Had great communication throughout the process. All the referencing/documents etc were straightforward too. I would highly recommend Featherstone Leigh.

Really great team over at this Featherstone Leigh branch, always helpful, polite and clear with their communication. Hayley always goes the extra mile for clients and is a pleasure to deal with. Thank you guys!

Prue Semba has been absolutely fantastic to work with! We needed to find a long term rental property fast and after a short conversation, she understood exactly what we as a family needed. The very next day she showed us 4 excellent options in one day so we were able to have the lease agreed to the place we loved the most by the time we got home. I would highly recommend! Thank you again Prue!

First time renting with FL. I am moving boroughs and was able to secure a flat even though there was a shortage of rental properties due to professionals returning to work in the office. It is in a location I really like. A lovely agent showed me the flat and many thanks to Prue who helped finalise everything on time. Definitely recommend and I hope to use in the future if required.

Had a great experience with Prue and Jo in purchasing my new house. They were responsive and always professional and helpful. They made what could have been a very stressful situation a lot less painful!

We have had a fantastic experience with FL. Prue and colleagues have always been pro-active, extremely warm and friendly and results driven. We couldn't recommend them enough. Lucy and Ash Mayne

Prue was our agent and she was helping me and my partner a lot. Always responding to calls and emails very fast. She is very helpful and professional.

We have been dealing with Prue whilst hunting for a short let house. She worked really hard to find us a place at short notice and was always upbeat and happy. I would happily recommend Prue Thank you

Sophie Herbert added value from day one. She understood the house as well as we do - not something we could say of competing agents. She drove the sales process with her personal attention, sound property skills and honed experience of the right buyer profile, the right price and the proactive approach required to achieve a timely, efficient sale. Sophie, Jo and the rest of her team were such a welcome change from the 'list it and wait' approach of many rivals. In a mixed market, I doubt we would have achieved our goal with just a 'reactive', low-resource agent.

The team at Featherstone Leigh Estate Agency in Kew are efficient, friendly and proactive. Led by Jo O'Sullivan who ensures a personal service of the highest quality and has guided me through two property sales, one purchase and multiple lettings with flair. She has her finger on the pulse of the property market and I have profited from her advice over the last 13 years.

I have been involved one way or another in the purchase and sale of eleven properties so have had plenty of experience of estate agents - some very bad. In contrast, Featherstone Leigh in Kew provides an excellent service at a time that is fraught with stress for many clients because of the uncertainties of transactions and the unpredictabilities of vendors, buyers, landlords and renters. In summary if you are looking to buy, sell or rent in Kew I strongly recommend a visit to Jo O'Sullivan's helpful team at Featherstone Leigh, 1, Station Parade, Kew Gardens.