Hand Ross

They have stolen my money from my deposit with the excuse the curtains and the carpets was with dust they contacted a cleaning company to clean them and then put the flat to rent again, all with my money! - fiona & Robert, you are all corrupt! that inventory is fake! there was not evidence on it to show such a things! i am pretty sure you did the same with the rest of the tenants, use their deposit money to clean carpets and curtains and putthe flat to rent back whitout spend a penny from your pocket! you discount my money from the deposit when it was protected it, as per Robert my money was in Ross & Hand acount and not with my deposit, scammers!

Hand on heart the nicest, most helpful and friendly estate agents we have ever dealt with. They helped when others wouldn't, and we wouldn't be in such a well managed, lovely flat if it wasn't for them.

I first came across Ross Hand when I started looking to rent in Hampton Wick over 3 years ago. I met up with Robert initially who was very knowledgeable and professional. He was excellent at providing guidance on what was required to secure the tenancy. On deciding to make an offer for a property, Amber was extremely professional and polite in all matters paperwork. Suffice to say, they both made the whole process very straightforward.

Three years later I cannot speak highly enough about how the whole rental period went with Ross Hand. Any issues, of which there were few, were dealt with very professionally. The check-out and deposit refund completely fair, seamless and expeditious. In summary, I have rarely come across a letting agent as professional, scrupulous and honest as Ross Hand. I would thoroughly recommend their services.

I purchased a property through Ross Hand and I have to say Robert certainly put the hours and effort in. It was a complicated purchase because of circumstances with the seller but I had a hunch Robert would be the on to pull it over the finish line and he did. He was always available and very professional. If I am buying, selling or renting a property in future Ross Hand would be my go to estate agent. In one word I was 'impressed'. Thank you Robert.

Robert is the local estate agent - excellent understanding of the local housing market. I have bought and sold two houses through Rob and leased an apartment on the river and it has always been a hassle free process.

We have been using Ross Hand since purchase of a small house in Hampton Wick in 1999. First used as a charity office and then let for a decade, I can say that Ross Hand's friendly and expert handling of our property has been unswervingly reliable. I can indeed highly recommend them

I have been a very happy customer (as a landlord) here for the past 15 years. They are responsive, honest and realistic. I can not recommend them highly enough.

We have been using Ross Hand since 2014 and have been satisfied with their Services the most, they was absolutely friendly, prompt and most of all : correct! We would like to rate them with 5+ stars and we would like to say: Thank you! :

I moved into a new rental flat earlier in the year. Robert has very good knowledge of the local area and the service I received from both Robert and Amber was excellent, friendly and they responded very quickly to any requests.

Thank you Robert and Amber for all you have done for me and the girls. We have been renting through you, Rosshand for over 10 years now and every time we have moved you have made it very easy, always accommodating and helpful at the time and throughout the tenancy. I'm sorry that we have had to move away from the area and I'm just hoping that my new agents/landlord are as good as you all! Thank you again