Mark Youll

We bought a house recently through Robert Leech, we were dealing with Craig specifically, and - despite it being unavoidably a rather long process - Craig kept in touch, managed all parts of the chain proactively, and was available whenever we needed anything. Buying a house is never a fun process, but I did feel confident that through Robert Leech, Craig was managing as effectively as it possibly could be managed!

When we first met Craig we were immediately impressed by his calm and friendly manner and his sensible advice. Having had fairly smooth and easy conveyances previously, we weren't expecting too many problems. However, our sale and purchase this time around was anything but easy. Craig found us a buyer within a week but there were a multitude of problems in the chain and fairly complex legal issues to contend with.

We can honestly say that without Craig we would not be moving. Craig is the consummate professional. He was always available to reassure us and to take on much of the load - whatever the time of the day. However, what makes Craig stand out is his intricate knowledge of the legal process. By understanding the legal issues he was able to pre-empt issues and then work out a solution so as to avoid further delays.

He was proactive throughout. When the transaction was stalling and we didn't know how to move things forward, Craig found the solutions and pushed the parties along. However, in addition to the above, Craig also understands people. He understands the stress of a house move and we found his advice and support incredibly reassuring. Whilst everyone hopes for a smooth and easy house move, things do go wrong. We were fortunate that we had Craig working with us.

The impression from the outset created by Robert Leech EA was very professional and knowledgeable. This has been maintained throughout what has been an extended chain related process. The brochure was first class and this undoubtedly helped to secure an early buyer. Kelly has always kept us informed even when others further down the chain were presenting challenges. She has stuck to the task resolutely to achieve the successful conclusion.

I sold my house through Robert Leech. It wasnt an easy sale - during covid times - but Alex kept me up to date - sharing in the good news whilst also being totally upfront and honest with the harder parts of the sale. I never felt like I was unimportant and always felt fully informed. I felt very well looked after by them and they were happy to work across all people involved in the sale to move things forwards.

They looked after me from pre-sale and are still interested in how I am doing in my new home when I speak to them. I would strongly recommend Robert Leech for buying, selling or renting. Living locally, they have an excellent reputation. I am really pleased I chose them to sell my house and would choose them again.

Chrissie was great, very helpful and supportive throughout the process. Thank you for everything! On completion day, I was treated with professionalism and positivity. Thank you all.

Very happy with my experience dealing with Robert Leech, Oxted. Found me the perfect apartment to rent down south (coming all the way from Manchester) Always friendly and helpful whenever i get in touch. Couldnt recommend enough. 5 stars from me

Robert Leech Oxted helped us through the buying process, and made our purchase a pleasant experience, they were professional and polite, and made us feel that nothing was a problem. Highly recommend A*

We had a really fantastic experience selling our property with the sales team. We encountered other agents during the valuation but none that came across as professional as the Robert Leech team. They sold our property for a fantastic price and kept us informed throughout the process. We are extremely grateful and will certainly be recommending Robert Leech to our family and friends.

My experience with Robert leech was really impressive especially dealing with Craig and Chrissie at the Oxted branch. We had an extremely difficult sale. They were so professional dealing with these challenges and their caring manner put me at ease during the whole process. They were so helpful and responsive to all of my calls. I'd highly recommend using Robert Leech. Thank you Chrissie and Craig, you were brilliant. Claire thomas

We were impressed with the way we were kept informed from the word 'go'. Kelly quickly set up an early viewing and Alex showed us around with lots of useful local info in response to our questions. We had a long chain, which Kelly kept on top of liaising with all the other parties involved and was very effective in getting us all to an agreed Exchange and Completion date. Robert Leech have good teamwork as when Kelly wasn't available, Alex stepped in to seamlessly maintain the responsive service. I have no hesitation in recommending Robert Leech and in particular Kelly Ward and Alex, who certainly took much of the stress out of the process for us.

We were looked after by Alex and his colleagues at the Oxted branch (as buyers). The comms and inevitable bumps in the road were dealt with promptly and professionally either via telephone or email, and were relatively on tap as and when we needed any help. We found them very easy to deal with, trustworthy and a pleasant service all-round. Thumbs up from us!

From start to finish dealing with Robert Leech was a pleasure. They had a very clear price target and even had a prospective buyer lined up, who ended up being the buyer. They discussed it with me at length and gave me good insights into the market before I committed. They were very responsive throughout the process, and helped what they could to advance our fairly complicates chain. I strongly recommend them if you live in Oxted and want to sell.

I am delighted to re-iterate the feedback provided by previous reviewers. The experience of selling my property through Robert Leech has been just fantastic. I marketed my cottage through their Oxted office and from the very first conversation through to final completion, they have been professional, responsive, efficient, courteous and lots more. My special thanks to Alex and to Andy their branch manager. A pleasure to work with them. Highly recommended.