Park Estates

Firstly, it was great with Ricky managing a couple years ago. Then we had issues within the property and environmental agency had to get involved. This actually resulted in a staff member (who sent us a nasty personal letter) no longer working there. Funny enough it was someone that was mentioned negatively in a previous review. There's a new team now, wish they would answer their emails and you have to call 4+ times to get through to them on the phone.

One staff member even admitted on the phone to me that they had opened previous email and not responded. I have no idea who our landlady is & it would be a lot easier communicating directly without this letting agency. We have been loyal Tennant's for 4years. This is all linked to letting agency side, I have no experience of purchasing with them.

Hello we was looking at the house on heol y nant and was greeted by Sam she was kind to me until she saw my mum wearing a hijab as a muslim women. Sam was uncomfterble from the time she saw her till the time she walked off. we asked to questions and she answered and we agreed to the things she said no to and we asked whem can we move in and said that she was "unhappy to give the house to us " because she thought that we would break the house s took this a racial prifiling as the questions we asked were avrage questions and there was no reason for her to think that. Also when my sister called up to ask why we was not given the house she said a completely diffrent think she said to us

Ricky has been amazing not only has he been professional, he has also been very friendly, and helpful. Ricky answered all the questions we had and treated us like individuals, not just some sales pitch. If only all estate agents were like this.