Williams & Donovan, award-winning estate agents, successfully matching people and property in Benfleet, Hockley and surrounding areas for 20 years. At Williams & Donovan, we pride ourselves on putting quality service at the heart of everything we do. We are real, genuine, friendly people who grew up in the area, still live here, and built a successful business here across two decades.
Because impeccable service builds lasting relationships, we invest time in getting to know our customers so we can serve them better now, and when they choose us again in the future.
Because impeccable service builds lasting relationships, we invest time in getting to know our customers so we can serve them better now, and when they choose us again in the future.
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Ian Williams and Colin Donovan have been firm friends since childhood and started the company in Hockley in 1999. In 2014 we opened our Benfleet sales and lettings office and we are proud to have been nominated by our customers for our outstanding customer service by being shortlisted in the ESTAS estate agents awards.
Established some 20 years ago, Williams & Donovan has over the past two decades firmly established itself as one of the most successful - and, equally importantly, most respected - independent Estate and Letting Agents in South East Essex. We opened our first branch in Hockley in 1999, adding a dedicated Lettings and Property Management office just across the road 5 years later.
We believe we employ some of the most talented, professional and respected individuals within the industry who have helped us to achieve our status as one of the most successful independent agents in the county. Colin opened Williams and Donovan in Hockley in 1999 with his school friend Ian Williams after a career in the city and working for a large independent estate agent and then Countrywide Property.
Reviews (23)
Richard Burgess
Jun 10, 2022
Excellent experience with Williams & Donovan from start to finish. All staff were polite and helpful at all times. The house was presented excellently both in photographs and online. Nothing was found to be too much trouble. Lynn and Lloyd were exceptional and I would highly recommend the Benfleet office to anyone wishing a good, honest and reasonably priced service.
Tom Calkin
May 16, 2022
Lynn Beard what a superstar. Lynn was on the selling side of our sale and purchase and she really made us feel valued and like she was working not just for our seller but for us as well. Super informative, really lovely to talk to and it was a genuine pleasure! Other team members stepped in when Lynn was away so thank WD team!
Gary Goodman
May 08, 2022
Jonathan Snelling
May 07, 2022
Emma Ginn
Feb 06, 2022
Gavin Smart
Jan 24, 2022
I would like to thank Williams and Donovan for all the effort the team put in, from marketing my house for sale, with great pictures taken for the sale of the property leading to a quick sale. Then the after sales team are very good and efficient at what they do. A very professional company along with professional staff! I would highly recommend this company to anyone thinking of selling their property.
Sally Stella
Jan 21, 2022
I would like to echo the many other glowing reviews of Williams & Donovan, Benfleet office. I truly cannot praise my overall experience with them any more highly- from the initial phone call to the goodbye card- the service has been highly diligent, caring, professional & transparent. After much research and deliberation, I followed my gut and chose W&D as the estate agents to sell my property.
All of my interactions with the friendly staff was positive and courteous. I think I ended up speaking with everyone in the office at some point: all were kind, prompt, well-informed & sincere. As this was my first time selling a property, I am genuinely glad I chose W&D especially as I didn't fully appreciate how stressful it can be and the peace of mind that came with feeling as though I had a great team supporting the whole process- there is so much that can go wrong!
I give my full recommendation to Williams & Donovan, and cannot thank the whole team enough for helping to ensure that my sale and purchase were as smooth (& stress-free!) as possible. In addition, the personal touch when I dropped off the keys on moving day and the thank you card after moving in. All greatly appreciated!
All of my interactions with the friendly staff was positive and courteous. I think I ended up speaking with everyone in the office at some point: all were kind, prompt, well-informed & sincere. As this was my first time selling a property, I am genuinely glad I chose W&D especially as I didn't fully appreciate how stressful it can be and the peace of mind that came with feeling as though I had a great team supporting the whole process- there is so much that can go wrong!
I give my full recommendation to Williams & Donovan, and cannot thank the whole team enough for helping to ensure that my sale and purchase were as smooth (& stress-free!) as possible. In addition, the personal touch when I dropped off the keys on moving day and the thank you card after moving in. All greatly appreciated!
Annette Stannard
Jan 18, 2022
Hazel Norton
Jan 06, 2022
Debbie Lawrence
Jan 01, 2022
Just to say a huge thanks to all at Williams & Donovan Benfleet. From my initial enquiry to view our potential new home I must have spoke to the whole office, I was keen to view . Everyone I spoke to was so professional and friendly that I felt at ease when calling in. The whole team was great in our purchase and was able to get any queries answered for me with no concerns.
I would recommend anyone wanting an estate agent to use these guys guys as they are outstanding. Such a nice personal touch at completion too when I picked up the keys. Thank you all. We love our new home x
I would recommend anyone wanting an estate agent to use these guys guys as they are outstanding. Such a nice personal touch at completion too when I picked up the keys. Thank you all. We love our new home x
Karen Gillmon
Dec 23, 2021
Keith Moore
Dec 23, 2021
Efficient, professional, punctual and friendly are some of the words that spring to mind when looking back at my recent house sale. But most importantly of all it took two week, just two weeks to sell our house with no fuss or stress, it all went through perfectly. Many thanks to all those involved in the sale from Williams & Donovan.
Crisp Guzzler
Dec 20, 2021
All at Williams and Donovan were extremely helpful and competent in assisting me with my recent house sale and purchase. I was kept up to date on any delays in the chain and all of my questions were answered as best they could. They are a happy team and would always be friendly and curteous whenever I needed to call them or pop in. I would thoroughly recommend them and will be using them again, in 7 or 8 years!
Chris Humphrey
Dec 13, 2021
Just purchased a house with the help of Williams and Donovan Benfleet. The sales team were excellent during the negotiation stage and the ongoing communication with Lynn in sales progression was always very prompt and professional. I am very satisfied with the service we received and will contact Williams & Donovan should a future move be on the cards.
Katie Allen
Dec 10, 2021
Mark Gadsden
Dec 07, 2021
Ieuan Lewis
Nov 17, 2021
Ian Mthombeni
Nov 05, 2021
Paula Scott
Nov 05, 2021
Ruba Begum
Apr 26, 2021
Outstanding service and great communication. We just purchased our first property and we were very pleased with the quality of the customer service and the responsiveness of the team! Especially from Mark & Lynn, simply the most helpful estate agent you can deal with. The team made the process seem very simple and would pick up the phone at any time also to answer question related to legal matters. Thank you so much!
Andy Douglas
Feb 08, 2021
We asked RightMove for a valuation and met with five local Estate Agents, all of whom visited and appraised our property. 4/5 gave valuations of a similar level the other was much lower. This showed the importance of getting a balanced view but can take up unnecessary time. We had four to choose from and it was not an easy decision - we went with W&D and would highly recommend them to you. Lloyd, knew his stuff and appreciated the extra things we had installed and how they would affect the valuation compared to other 3-Bed semis. W&D have a great reputation locally (read the reviews!) so were were happy to go with them.
By all means have a couple of valuations, but W&D were spot on and confident they could sell our home quickly - 4 days after going online we accepted an asking price offer. The whole team are professional, they know their stuff and you get full value for your money. We couldn't be happier with the way the process went from start to finish. Thanks again to the whole team.
By all means have a couple of valuations, but W&D were spot on and confident they could sell our home quickly - 4 days after going online we accepted an asking price offer. The whole team are professional, they know their stuff and you get full value for your money. We couldn't be happier with the way the process went from start to finish. Thanks again to the whole team.
Colin Brooks
Dec 13, 2020
I cannot fault the service of the whole team at Williams & Donovan. They made the whole experience of the selling and the purchasing of houses much easier, providing great advice throughout. We were kept constantly updated and supported throughout the sale of our property and the purchase of our new property. The team are professional, friendly and the customer service is exceptional. I cannot recommend them highly enough, and have since recommended their services to close family and friends. Thank you so much for all of your help and support.
Dave Esdaile
Jul 22, 2020
We've just completed our house move and Williams and Donovan were fantastic from start to finish. Whilst our property was on the market they kept us up to date with progress and discussed different options clearly that led to us selling in just over 4 weeks. The sales progression was excellent with Lynn being a great help in chasing those that needed chasing when it was needed to get things moving. Would highly recommended them as we are very pleased with the service we received.