Woods

Just a very good, straight forward estate agents. No complaints!

I have dealt with Woods for several years now as a tenant, I have always found them particularly responsive, helpful and empathetic. As a tenant you can call them, pop in the office, email them or use their maintenance online portal. I have spoken to many members of the team and they have always been brilliant, Angie, Joe, Holly and the brilliant Jo made my time with them a lot easier. Thank you Woods and I would whole heartedly recommend Woods to future Landlords or tenants.

I can't express how greatful I am to the letting team at The Newton Abbot's office. Always helpful, always there for us. There wasn't an issue that wasn't addressed straight away. Jo in particular is so friendly and professional at the same time. Highly recommend.

Very bad experience both with selling mine and with viewing a property that was on with Woods Newton Abbot. Made an appointment with them to view a house local to me which was for sale with Woods Newton Abbot. Turned up for the owner to appear and inform me it was sold the day before. Waste of my time and quite awkward for both myself and the owner. Had a viewing on my property and did not receive any feedback within 24 hours so had to phone them.

When I challenged them on this I was told they were waiting for more feedback from the person who viewed my property; which in fairness may have been the case but perhaps a call to let me know they were still waiting might have been a good idea. Had sold my house and was buying another (Ironically with Woods Kingsteignton, who DO know what they are doing and were excellent). Was all a done deal when my buyer pulled out (I totally understand this can happen).

I said to Woods Newton Abbot "Would you like me to phone the Kingsteignton branch to let them know the chain has fallen through?" To be informed "No, it is ok, I'll do that". Three hours later I phoned the Kingsteignton branch to check and they knew nothing about it! What about the poor people further up the chain who might have been emailing solicitors etc, they needed to know. Gave my notice to terminate the contract for the manager to email me back asking for me to phone HIM to discuss. Anyone worth their salt would have surely been straight on the phone trying to keep my business. Avoid at all costs.

Renting through Woods has been the best experience we have ever had with an estate agent. Communication has been excellent, and we felt valued and well looked after. I would highly recommend them to both tennants and landlords.

We had both Nick and Dexter come and see us about putting our property on to the market. The advice they gave us was very professional and showed great understanding of our situation. It was a "no-brainer" on whom to use to sell our house.

Woods had my house for sale but the sale fell through. I was given the wrong info about the buyer and also found Dexter unhelpful on various counts. Now Woods are keeping the house up on their website, pretending they've sold it, despite my instructions to remove it and return the key to me. I do not recommend them, at least not for a sale!

Not happy! Very bad agency! Very ruth staff! They cancel for 2 weeks viewing the property for the reason the land lord is not in area and with 2 hours before to go to view the house, i been call to sey they already rent de property with one day before because my nationality! Not faire!

Excellant service from Woods Newton Abbot. Kept in the loop at all times especially as we were selling the property from over 200 miles away. Would highly recommend them.

We've been a tenant with woods for the past 3 years and in that time any problems we've had have always been quickly resolved. The team are very responsive and easy to get in contact with. With woods we have also been allowed to feel like the house we live in is our home despite not owning the property (this has not always been the case with other letting agents in the past) and this makes a big difference.