Beresford Ward

By far the best estate agents we've dealt with. They were quick to get things moving and were so so helpful. A really great company run by friendly people who I would recommend to anyone.

They have changed my life for the better, and I can't thank them enough. They helped me get out of a 'supported accomodation' supplied by the council and BCHA, where I was being financially abused, stolen from and bullied by other residents. Beresford Ward were able to move me in my lovely new flat within a week! They will always have my love and appreciation for rescuing me from this situation. Thankyou folks x I would especially like to thank Debi Brennan and Jackie Ward. who went out of their to make me feel comfortable because they knew I am autistic. I was helped at every step of the way, from viewing the place to filling in forms and understanding my tenancy agreement.

I engaged Beresford Ward for around two years and I cannot recommend them highly enough. They provided an excellent professional service and went above and beyond the call of duty on many occasions. In addition the team were always friendly and very efficient in replying to both myself and the tenant. It was a great pleasure to work with them.

We've used Beresford ward for many years and many moves. They are an exceptional team and have always provided a top quality service. The properties we have rented from them have always been excellent, exactly what we've needed and well maintained. Any maintenance issues have always been sorted out promptly. I would highly recommended them to anybody that needs a property. 10/10

We have used bereford ward for rental properties for the past years 9 years and over that time have moved 3 times. Beresford Ward have always been so helpful taking time to ensure they understand our preferences and requirements from a property and showing us those to suit our needs. Everyone at Beresford Ward has always been extremely informative, professional and friendly.

We have never had any problems with the properties we have rented from Beresford Ward but any minor issues have always been dealt with promptly. The service received is always second to none. Beresford Ward will always be our first choice when it comes to moving properties. I would recommend them to everyone!

I moved into a property as a tenant. My landlords and Beresford Ward told me that building work would only be for a few weeks. I work nights and haven't been able to sleep at all due to the noise of contractors shouting, and working at my property during the day. I feel like Beresford Ward and my landlords have lied to me as the work is clearly ongoing and not going to finish soon. I don't think Beresford Ward are a very ethical company. Also when I moved into my flat it was not clean.

The Beresford Ward team have been fantastic at managing the rental of my property. They made the process straight forward and guided me along the way. I would recommend them thoroughly.

We have just recently moved to Plymouth and we had contact with Mark from Beresford Ward who showed us two properties. He was incredibly helpful, introducing us to the area, giving us a feel for the different places and types of housing, asking us what our needs and preferences were and tailoring his suggestions for properties based on our answers.

He made us feel very welcome and supported in our house search. Highly recommended lettings agency! If you want a tailored service, with excellent local knowledge and attention to detail, you will be very happy working with Mark of Beresford Ward. Thank you

Really are a lovely estate agents, go up and beyond to help you out.

Without doubt the best experiance ever, I was getting irritated as I do when I move home but the overall service from Debbi, James and Mark was exceptional. If your looking for a property to rent, this is the holy grail. Highly recommended. From Mike

So impressed with Beresford Ward as we had only a week to find somewhere to live, I didn't think it was possible to find a house in that time. Beresford Ward did everything possible to get us into our new house and I can not thank them enough. Great service with great staff. Thanks again Bersesford Ward you made the impossible possible.

If I could give more than 5 stars I would! This agency is one of the best letting agency in the whole of Plymouth! Mark and the rest of the team have gone above and beyond to help us with the issues we had with our previous agency, we are extremely grateful and I don't think I could ever find the words to express our gratitude towards them for everything they have done for us.

We now rent one of their properties and we couldn't be happier. If you're looking for a professional, friendly - just all round fabulous people look no further! Thank you again and we are forever grateful to you

Cannot fault Mark, Jackie and the team at Beresford ward at all. Can honestly say I have never dealt with a more professional and competent lettings agent ever. Following on from a difficult situation with my move before linking up with Beresford Ward they kept me informed throughout the process of my application to move into my new home. Nothing was too much trouble for them, they showed a genuine interest in me as a tenant. Beresford Ward is a family run business and it really shows. Great team, better service.

These guys are absolutely fab. Can't recommend them enough! The staff have been friendly, polite, accommodating and helpful since my first contact with them. Nothing is too much trouble, James (who dealt with my rental property) was great, always replied promptly to any questions (and there were a few!) that I had prior to moving in. As for the fees, they have to be the most reasonable that I've ever come across!

Everything was explained thoroughly to me and there were no hidden charges or unexpected extra costs. When I have encountered small problems with the property, they have been dealt with quickly, and Mark (director) has even taken the time to call me (which I feel is a great touch) and explain to me everything that will be happening to solve my problem.

All the staff are very professional and I feel completely at ease with them. Thanks for making everything nic and stress free for me! Will be recommending you to all my friends and family :)

I dealt with James for the viewing and he was prompt and helpful. In the afternoon when we went to start the paperwork James again was helpful and helped us speed through the paperwork very quickly - we managed to get from viewing to moving in in 2 days! When we arrived to sign the contract James got us started even though we were early and then handed us over to Debra who finished the paperwork and we get everything completed quickly and without fuss.

We had an issue with the car park beeper as it ran out of batter but this was also sorted very quickly and without any problems. I and my partner would highly recommend using Beresford Ward, the admin fees and reference fees are good, they are very helpful and quick. One of the best letting agencies I've come across.